TOKYO, Japan, November 12, 2013 — Canon Inc. today announced that the EOS-1D C digital SLR camera, part of the company’s Cinema EOS System lineup of digital cinematography products, has been independently tested in accordance with European Broadcasting Union (EBU)1 standards for HD content acquisition.2 The tests found that the EOS-1D C is the first digital SLR camera to satisfy the stringent testing criteria for HD production.
Results indicated that the EOS-1D C provides “exceptional” HD resolution from a 4K source with “very low” aliasing, and “good” color performance and motion portrayal. The test results also confirmed that the EOS-1D C camera system and its imaging performance comply with the recommended specification for inclusion in HD Tier 1 for HD production.3
A new free-of-charge firmware update for the EOS-1D C to be made available on November 12 will enable the camera to correct for insufficient peripheral illumination when outfitted with supporting EF Cinema Lenses4 and make possible audio line input.
Additionally, an enhanced version of the EOS-1D C’s dedicated EOS MOVIE Utility software for Macintosh5 and Windows,6 scheduled to be made available free of charge in late December, adds a Mac-version video playback function and the ability to capture consecutive still images from a video file.
Canon will continue striving to enhance the functionality of its Cinema EOS System, contributing to further expanding the realm of visual expression and the development of cinematic culture.
Canon EOS-1D C at B&H Photo
A new firmware update is available for the EOS-1D C. Firmware Version 1.3.x adds new functionality incorporating the following features and modifications:
Lens aberration correction with EF Cinema Lenses: Communication between Canon EF Cinema lenses and Canon cameras has had a few effects on the operation of the EOS-1D C. The following features are now available as menu options:
- Peripheral Illumination Correction: This feature maintains even brightness from corner to corner of an image. This will virtually eliminate vignetting and any other unevenness of light across the image.
- Chromatic Aberration Correction: This feature reduces color fringing in areas of an image with high contrast color. It reduces color bleeding, which is easily noticeable at edges and degrades perceived image quality.
- In addition, communication between the lens and camera body will allow the F-stop to now be seen on the viewfinder. Focus position and F-stop will also now be recorded by the camera.
- Flicker caused by manual aperture adjustment has been reduced with this update, this could cause slight underexposure which may result in exposure compensation in some cases.
Sound recording with Line input:
- After requests from users in the field, audio recording through a mini plug (3.5mm) connected to the external microphone terminal is now supported. This will allow for the recording of audio sources other than microphones, such as mobile devices or audio players. The standard input level is -8 dBV and can reach an input signal of up to +6 dBV. Sound recording levels are adjustable at 64 sound-recording levels.
Service support start date is anticipated mid-October 2013. For information regarding the EOS-1D C firmware update (which must be performed by a Canon Factory Service center) please contact Canon Cinema EOS Support at 1-855-CINE-EOS (246-3367).
This notice is to proactively inform our customers of the details of the phenomena described below along with Canon’s support actions. Because we value the trust our customers have placed in us, we are dedicated to continuously improving product quality and delivering industry-leading service and support. We offer our sincerest apologies to any customer who may be inconvenienced.
EOS-1D X Digital SLR Camera
EOS-1D C Cinema EOS Camera
In some units of the models listed below, there is a possibility that the following phenomena may occur due to wear caused by insufficient lubrication within the camera’s driving mechanism.
1. AF searches but does not lock in on the subject.
(Caused by minute particles produced by wear mentioned above.)
2. The image shown in the viewfinder is “blurry” or “not steady”.
(Occurs if wear progresses.)
Potentially Affected Products
1. EOS-1D X: If the sixth digit of the serial number is “1”, “2”, “3”, “4”, “5”, “6” or “7”, the phenomena described above may occur.
2. EOS-1D C: If the sixth digit of the serial number is “1”, the phenomena described above may occur.
NOTE: If the camera’s battery compartment contains one of the markings illustrated below, the camera is NOT affected by the
phenomena described above even if the sixth digit of the serial number is one of the numbers mentioned above.
Markings of UNAFFECTED cameras
An “A” mark
A black mark on the silver bracket
Potentially affected cameras will be inspected and repaired free of charge. If you own one of the potentially affected cameras please contact our Customer Support Center.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Please register the EOS-1D X and the EOS-1D C. By registering, we will be able to notify you via email when service updates are available.
Customer Support Operations
Canon U.S.A., Inc
25p 4K Recording
Canon has officially released feature upgrade for the EOS-1D C that will allow recording in 25p at 4K resolution. This upgrade is not available via download.
From Canon Europe
Canon has announced that a feature upgrade for the groundbreaking EOS-1D C DSLR, that includes the addition of support for 25p recording at the camera’s maximum 4K resolution, is now available from Canon’s authorised service facilities in Europe. See below for more details of the feature upgrade…
The new EOS-1D C feature upgrade makes a number of new features available in the camera:
- Provides support for 25.00p (fps) video recording frame rate (PAL settings) at the camera’s maximum 4K resolution.
- A function to disable the image size selection button has been added.
- Fixes a phenomenon in which a difference in exposure appears on every other shot when shooting continuously and the auto-lighting optimizer is turned on (on weak, standard or strong).
Furthermore, this upgrade provides a number of additional fixes for existing features:
- Fixes a phenomenon in which video recorded onto an external recorder sometimes becomes two-layered if it has been recorded through HDMI output.
- The video frame rate now displays two additional decimal places, e.g. 24p -> 23.98p (fps).
- Fixes a phenomenon in which the on-screen guidance cannot be fully displayed when setting the maximum limit value for the “Auto ISO Range” option.
- Corrects errors in the Portuguese language menu.
Please note: the new EOS-1D C feature upgrade is only available from Canon’s authorised service facilities in Europe – to find out more just click here.
Canon EOS-1D C at B&H Photo
25p/4K for the 1D C
We received a report today that issues have been found with the “final test” version of the new firmware for the EOS-1D C.
We’re told the issue is compatibility issues with HDMI external recorders. Some users have reported that there were corrupted frames when recording an uncompressed signal from EOS-1D C’s HDMI port.
No word how much of the delay their could possibly. Though the source did speculate late April or early May is a good possibility now.
EOS-1D C at B&H Photo