Archive for the ‘Canon 1D X’ Category

EOS-1D X & EOS-1D C Cold Weather Autofocus Issues

EOS-1D X & EOS-1D C Cold Weather Autofocus Issues

We have been notified about a known issue within Canon on the Canon EOS-1D X and Canon EOS-1D C camera bodies and sometimes not autofocusing in cold weather situations. I have read about the issues on our own forum as well as on others.

Below is an explanation of the issue we’ve received from an anonymous source, though no official service advisory has been issued by Canon.

Symptom:
Camera “does not autofocus”, “does not search in AF”, or “does not focus in AF search” depending on the reporter or the camera settings; specifically, the focus cannot be achieved in low temperatures (under 0 degree Celsius).

* Although there has been no reported occurrence on the EOS-1D C, the mechanical structure of the Mirror Box Ass’y is the same as the EOS-1DX, so the EOS-1D C is included in the affected product.

Cause:
This phenomenon is due to the Locking Claw of the Sub Mirror (mirror for AF) going over the Locking Pin. The Sub Mirror’s angle becomes deviated and the light rays for AF does not fall on the AF sensors, causing the “does not autofocus” phenomenon.

EOS-1D X Mirrorbox Phenomenon in Cold Weather | Pre January 2013

EOS-1D X Mirrorbox Phenomenon in Cold Weather | Pre January 2013

Service of Affected Product:
To control the torque, the process to check the Locking Claw’s going over torque of Locking Pin has been newly incorporated. (From production on January 24)

Repair Procedure:
Handling of units in question: If the user complains about this specific phenomenon (does not autofocus in low temperature), replace the Mirror Box Ass’y with the ones to be shipped in the future (CY3-1661-010 or CY3-1687-010).

Handling of general repairs: If the user does not mention this phenomenon, please handle as normal repair.

The line directly above is of great concern to me. If you bought one of the earlier EOS-1D X cameras and live in a warm climate, you may never know the issues existed until you went to shoot in a cold climate.

The notice is dated January 2013, so I assume all cameras manufactured after that date would be unaffected. There is no serial number range that I can see, nor do we know how widespread the issue is. However, if you have experienced this phenomenon, you now know what it is.

cr

Contradicting Information About Canon’s Camera Plans in 2014

Contradicting Information About Canon’s Camera Plans in 2014

No big megapixel camera?
NL has posted that a known source has told them that there would be no big megapixel camera coming in 2014. There will be 2 new pro level cameras announced, however the EOS-1 line would remain unified.

One of the new models (1D X replacement?) would see a “modest bump” in resolution and have a split pixel sensor. It would have a slight body shape change which would be the same as a new EOS-1D C camera. The full frame lineup would remain EOS-1D X/EOS-1D C/EOS 5D/EOS 6D.

CR’s Take
I’m definitely not sold on this idea, too many mentions of large megapixel cameras in testing for something not to come. With Sony and Nikon moving beyond 35mp, it’s going to be important for Canon to have some kind of studio solution if they’re not going into the medium format segment.

Source: [NL]

cr

Product Advisory for the EOS-1D X & EOS-1D C

Product Advisory for the EOS-1D X & EOS-1D C

Autofocus Recall
This notice is to proactively inform our customers of the details of the phenomena described below along with Canon’s support actions. Because we value the trust our customers have placed in us, we are dedicated to continuously improving product quality and delivering industry-leading service and support. We offer our sincerest apologies to any customer who may be inconvenienced.

Affected Products
EOS-1D X Digital SLR Camera
EOS-1D C Cinema EOS Camera

Phenomena
In some units of the models listed below, there is a possibility that the following phenomena may occur due to wear caused by insufficient lubrication within the camera’s driving mechanism.

1. AF searches but does not lock in on the subject.
(Caused by minute particles produced by wear mentioned above.)
2. The image shown in the viewfinder is “blurry” or “not steady”.
(Occurs if wear progresses.)

Potentially Affected Products
1. EOS-1D X: If the sixth digit of the serial number is “1”, “2”, “3”, “4”, “5”, “6” or “7”, the phenomena described above may occur.
2. EOS-1D C: If the sixth digit of the serial number is “1”, the phenomena described above may occur.

NOTE: If the camera’s battery compartment contains one of the markings illustrated below, the camera is NOT affected by the
phenomena described above even if the sixth digit of the serial number is one of the numbers mentioned above.

    Markings of UNAFFECTED cameras

An “A” mark

A black mark on the silver bracket

Support
Potentially affected cameras will be inspected and repaired free of charge. If you own one of the potentially affected cameras please contact our Customer Support Center.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Please register the EOS-1D X and the EOS-1D C. By registering, we will be able to notify you via email when service updates are available.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

EOS-1D X Firmware 1.2.1 This Week

EOS-1D X Firmware 1.2.1 This Week

Coming Soon
We should see the new EOS-1D X firmware on Wednesday, January 30, 2013.

Firmware notes below

This firmware update is to improve operational function in response from several professional photographers that the Image Selection button was pressed without realizing and the image size had been changed. Also, this firmware incorporates quality issue fixes that have been reported from the market.

1. Details of Functional Improvements and Fixes

1-1. The function to disable the Image Size selection button is added.

1-2. Fixes Err 70 and Err 80 which may occur depending on the camera settings, shooting scenes, or the timing of releases. Also, some complained camera freeze when Err 80 occurred.

The above mentioned (1-2) phenomenon occur in very rare instances. In addition with the firmware update for 1-1, the fixes for these phenomena have been incorporated.

a) Err 70

In customization of operational buttons, there were errors in operational program for the exposure level display in the viewfinder when the Main Dial is set to change the aperture value in Manual mode, and may cause Err 70.

b) Err 80

Err 80 may occur depending on the distance to the subject, shooting scenes, or the timing of metering.

This phenomenon occurs in very rare instances due to the error in operational program for metering when shooting a subject at a distance with telephoto lenses with focal lengths of 300 mm or 400 mm.

Buy the Canon EOS-1D X at B&H | Adorama | Amazon

cr

EOS-1D X Firmware Specifcations

EOS-1D X Firmware Specifcations

Canon EOS-1D X Firmware 1.2.1
Release of New Firmware Version 1.2.1, firmware incorporating disablement (operational error prevention) of the Image Size selection button

We are releasing firmware version 1.2.1 for EOS -1D X for service prior to the Web announcement. We are planning to make this firmware available on the Web for download in mid-January 2013.

This firmware update is to improve operational function in response from several professional

photographers that the Image Selection button was pressed without realizing and the image size had been changed. Also, this firmware incorporates quality issue fixes that have been reported from the market.

1. Details of Functional Improvements and Fixes

1-1. The function to disable the Image Size selection button is added.

1-2. Fixes Err 70 and Err 80 which may occur depending on the camera settings, shooting scenes, or the timing of releases. Also, some complained camera freeze when Err 80 occurred.

The above mentioned (1-2) phenomenon occur in very rare instances. In addition with the firmware update for 1-1, the fixes for these phenomena have been incorporated.

a) Err 70

In customization of operational buttons, there were errors in operational program for the exposure level display in the viewfinder when the Main Dial is set to change the aperture value in Manual mode, and may cause Err 70.

b) Err 80

Err 80 may occur depending on the distance to the subject, shooting scenes, or the timing of metering.

This phenomenon occurs in very rare instances due to the error in operational program for metering when shooting a subject at a distance with telephoto lenses with focal lengths of 300 mm or 400 mm.

cr

EOS-1D X Firmware 1.2.1 in the Wild

New firmware for the EOS-1D X coming?
We’re getting various reports that serviced Canon EOS-1D Xs are coming back from service with firmware 1.2.1 installed.

There is no breakdown of what has been fixed or added to the camera, but I do expect to see an official release soon.

Firmware 1.2.1 installed | Image via dslr-forum.de

Firmware 1.2.1 installed | Image via dslr-forum.de

Canon EOS-1D X at B&H Photo for $6728 (Plus $446 in extras)

cr

Service Advisory: Canon EOS-1D X f/8 Autofocus Issue, Download Firmware Fix

Service Advisory: Canon EOS-1D X f/8 Autofocus Issue, Download Firmware Fix

From Canon USA
It has been confirmed that auto-focusing may not function at f/8 aperture on some Canon EOS-1D X Digital SLR Cameras with firmware Ver. 1.1.1. We offer our most sincere apologies to customers using this product who have been inconvenienced by this issue. The support measures for this phenomenon are described below.

Phenomenon
Firmware Ver. 1.1.1 enabled the center AF point to autofocus when the camera is used with lens/extender combinations whose combined maximum aperture is f/8. On some of the cameras with firmware Ver. 1.1.1, auto-focusing does not function at f/8 aperture. *This phenomenon does not occur with a camera which firmware has been updated by a user, or by Canon service center.

Affected Product
Canon EOS-1D X Digital SLR Cameras with the sixth digit from the left in the body number (serial number) is 4 or 5 are affected.

Example: Body No. xxxxx4xxxxxx or xxxxx5xxxxxx

*Even if the sixth digit from the left in the body number (serial number) is 4 or 5, the following cameras are not affected units.

*Look for a white dot in the battery compartment

Support
Overwriting the firmware activates auto-focusing at f/8 aperture. To accomplish this, please download the firmware Ver. 1.1.1 available for download from Canon Web site, and overwrite the firmware of the camera.

Source: [TDP]

cr

Official DXOMark Sensor Score for the EOS-1D X

Official Numbers are in
For the people that like the numbers game, DXOMark has released their official score for the Canon EOS-1D X.

The numbers don’t look too bad, though they don’t tell the whole story about the EOS-1D X. I think it’s currently the best DSLR as a whole currently on the market, unless you want the big resolution of the D800.

Read the complete review at DXOMark

Canon EOS-1D X at B&H | Amazon | Adorama | Norman Camera

cr

Thoughts on the New EOS-1D X Firmware 1.1.1

Thoughts on the New EOS-1D X Firmware 1.1.1

Red AF Point Illumination…..
…. sort of.

Canon did a great thing and listened to the wishes of their customers, and spent some considerable time changing the way the AF point illumination worked on the EOS-1D X in AI Servo. Instead of a solid red illumination like the EOS-1D Mark IV, we now get a blinking AF point. Why does it blink instead of being solid? It probably has something to do with metering. While the blinking AF point is a new thing for all of us, I think we’ll get used to it in no time. I may actually take this camera over the 1D4 for lowlight shooting and birding.

My preferred new settings for the EOS-1D X

Menu > AF5 > AF Status in viewfinder > Show outside of frame
I do this because the blinking “AF” graphic in the viewfinder is quite distracting

Menu > AF5 > VF Display illumination > Enable: On > Q > Illuminated: Normal
I found the “Brighter” setting to be a bit distracting this AM while shooting some avian creatures. I will probably add this setting to “My Menu”, just in case there’s a situation where the brighter point is needed.

f/8
I haven’t had the chance to try it out yet, I have an EF 800 f/5.6L IS at home, however there are no teleconverters here. I hope to get out this evening in the yard and do some shooting with a 1.4x TC.

EF70-300 f/4-5.6L IS supported with a teleconverter?
f/8 support with the EF 70-300 f/4-5.6L IS! Yes, Canon has put this lens on the list of lenses that are supported now. As most of you know, mounting a TC to the EF 70-300 f/4-5.6L IS is mostly not possible. However, if you zoom the lens to about 250mm, the rear element retracts enough inside the lens to mount a 1.4TC. I would only recommend doing this as a last resort. If I did put a 1.4TC on the 70-300L, I would put it right to 300mm and not move it from there. I’ll give that a go tonight and see how it goes. As most of you know, I love the EF 70-300 f/4-5.6L IS.

What about my EOS 5D Mark III?
It may not be as simple as just updating the firmware in the same way. If you remember the story about getting f/8 to work on the EOS-1D X with a Kenko teleconverter, Arthur Morris was unable to make the EOS 5D Mark III do the same thing with the exact same teleconverter. The fact that Canon hasn’t updated both cameras at the same time tells me there are indeed differences in the AF systems. I am reminded only the EOS-1 line has ever had f/8 autofocus, so it may not be something that gets added to the 5D Mark III anyway.

The red AF points in AI Servo mode, I’d wager we’ll be seeing it in the EOS 5D Mark III in the near future.

cr

Canon EOS-1D X Firmware 1.1.1 Now Available

Canon EOS-1D X Firmware 1.1.1 Now Available

EOS-1D X Firmware 1.1.1 Available for Download
To support the needs of wedding, portrait, sports, wildlife, and theatrical performance photographers working in low light, AF points in the EOS-1D X’s viewfinder can now be illuminated in red with a half-press of the shutter in AI Servo AF mode, for easy viewing of the selected point. Illumination is intermittent, not continuous, and does not interfere with metering accuracy. Two brightness levels are available for the most suitable level of illumination in dark settings and illumination is fully compatible with the range of focus points and focus zone selection options on the EOS-1D X.

For best results, the following additional menu settings are suggested when using AF Point Illumination in AI Servo AF mode with Firmware Ver. 1.1.1:

  1. AF Point Display During Focus should be set to the first option, Selected (constant). This setting will allow the camera to display the selected focusing point while the shutter button is pressed halfway.
  2. Optionally, AI Servo 1st Image Priority can be set to Focus Priority to ensure that focus is achieved before the shutter is released.
  3. If you wish to recompose the image after focusing in AI Servo AF, use the EOS-1D X Custom Control menu to change the setting for half-press of the shutter button from “Metering and AF Start” to “Metering Start.” This will allow you to control focusing with the AF-ON button. Once you are satisfied with the focus, lift your thumb off the AF-ON button, recompose and shoot.

Crosstype AF Available for Maximum Apertures as Small as f/8
Ideal for wildlife photographers and others who often use Canon EF super-telephoto lenses with extenders, the new firmware allows cross-type autofocusing with the center AF point when the maximum aperture becomes as small as f/8. This new feature greatly expands the range of EF lens/extender combinations that support autofocus when used with the EOS-1D X. Please refer to the list of compatible lenses below.

If AF point expansion is selected with an f/8 maximum aperture lens/extender combination, the four AF points surrounding the center point will act as AF Assist points. This option effectively expands the size of the AF detection area to enhance autofocus performance with subjects that appear small in the viewfinder and difficult to track, such as small animals and birds in flight. AF points above and below the center will be sensitive to vertical contrast, while points to the left and right will be sensitive to horizontal contrast.

Download the EOS-1DX Firmware 1.1.1

Canon EOS-1D X at B&H | Amazon | Adorama | Norman Camera

cr