Archive for the ‘Canon 5D Mark III’ Category

New 5D Mark III Firmware Before the End of May [CR2]

New 5D Mark III Firmware Before the End of May [CR2]

Scheduled
There is apparently going to be new 5D Mark III firmware before the end of May. It will address a few bugs, as well as adding some “features”. No mention of what the features might be. It was mentioned there is a possibility of a bug fix firmware update before the “feature” update, a two part strategy if you will.

There have been no mentions of additional features for video.

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Canon EOS 5D Mark III AI Servo AF Point Annoyance Firmware Fix Coming

Canon EOS 5D Mark III AI Servo AF Point Annoyance Firmware Fix Coming

AI servo
A lot of people, myself included are quite annoyed at the black AF points when using AI servo mode on the 5D Mark III. It’s nearly impossible to see in some situations, especially in low light. I think most people would like the ability to turn on the red AF point you see when you lock focus in one shot mode. I’m not sure if this was by design, or if it’s actually something that was overlooked in testing.

You can see the discussions at [FM] and [POTN]

I will say that the AF works terrific in AI servo mode, it’s just tough to see the AF point at times.

Firmware fix?
I am told by a couple of people that the above issue is known by Canon and they will fix it with a firmware update in the future. The fix may take some time though.

Here’s hoping they also add the ability to change the image review zoom button mapping back to the top right.

You can let Canon know you’d like it fixed here.

Planet5D with Chuck Westfall
Chuck Westfall actually talked to Mitch at Planet5D about the two issues above. If I read anything into it, it seems the red AF point illumination is a priority and remapping the zoom button less so.

The issues come up at about the 8:00 minute mark, but the rest of the interview is worth watching too.

From: [P5D]

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The 5D Mark III Fix

From LensRentals.com
LensRentals.com has received their first shipment of fixed 5D Mark III bodies. They did what any of us would have done, they disassembled one to see what the fix was. It turns out the fix is two pieces of black tape. I actually joked with a friend that the fix would be “some kind of tape job”. This sort of thing is pretty normal inside electronics, so don’t be worried about tape coming off and that sort of thing. I have seen entire modules held in place by tape inside cameras.

5D Mark III Before the "Fix"

 

5D Mark III After the "Fix"

If the fix works, who cares how they did it. :)

Source: LensRentals.com

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Canon EOS 5D Mark III Landing This Week?

Canon EOS 5D Mark III Landing This Week?

From a major retailer
I was told just a moment ago that new shipments of the Canon EOS 5D Mark III are expected at retailers this week, perhaps as early as Wednesday.

As soon as they’re in stock, I’ll let you know.

cr

Magic Lantern on the 5D Mark III

Magic Lantern on the 5D Mark III

It can be done!
The folks at Magic Lantern have shown the hack can be ported to the new 5D Mark III.

This is all very preliminary and I wouldn’t expect to see the software available for some time. Please correct me if I’m wrong.

Source: [EOSHD] via [Magic Lantern]

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BG-E11 Delayed?

… and again
We may finally have some proof the BG-E11 battery grip for the 5D Mark III has been delayed. I was told a few weeks ago from someone at Canon that all was well and they were on schedule. However, it appears we won’t be seeing them until late May, 2012.

Google Translated Page - Late May 2012 at the bottom

Source: [CRF

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Canon 5D Mark III “Light Leak” Resolution (Canon USA)

Canon 5D Mark III “Light Leak” Resolution (Canon USA)

To Users of the Canon EOS 5D Mark III Digital SLR Camera
Concerning the EOS 5D Mark III digital SLR camera, when the LCD panel illuminates in extremely dark environments, the displayed exposure value may change. Canon has concluded the investigation of this phenomenon, and this announcement informs you of our findings as described below.

Phenomenon
In extremely dark environments, if the LCD panel illuminates, the displayed exposure value may change. However, based on the results of extensive testing this change in exposure value will not noticeably affect the captured image.

Affected Product
Canon EOS 5D Mark III Digital SLR Camera
*Products whose sixth digit in the serial number is 1 or 2 are affected.
For example, “xxxxx1xxxxxx” or “xxxxx2xxxxxx” ([x] represents any optional number.)

Support
Under almost all shooting conditions (including dark environments) this phenomenon will not affect your captured images. However, if you would like Canon to inspect your camera, we will provide this service free of charge upon request beginning in mid-May. Please contact Canon using the information below to request service.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Please register the EOS 5D Mark III. By registering, we will be able to notify you via email when service updates are available. If you already registered, please ensure you are opted-in to receive the notification.

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5D Mark III NOT Getting Recalled?

5D Mark III NOT Getting Recalled?

From Canon Singapore
Perhaps some good news, though I would still not treat this as 100% until we see the official response to the “light leak issue”.

From Ong Khiaw Seng from Canon Singapore

With reference to your question on whether Canon Singapore will recall the EOS 5D MK III due to the light leak issue, we wish to inform you that we will not. However we will contact you later this month to rectify this issue. Please leave us your contact number for our Service team to contact you.

Here’s hoping the above remains true.

Source: [CS]

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Canon EOS 5D Mark III Product Advisory

Canon EOS 5D Mark III Product Advisory

To Users of the Canon EOS 5D Mark III Digital SLR Camera
Thank you for using Canon products.

The phenomenon described below has been confirmed when using the Canon EOS 5D Mark III Digital SLR Camera.

Canon is now examining the countermeasures and once the countermeasures are decided, we will post the information on our Web site.

Phenomenon
In extremely dark environments, if the LCD panel illuminates, the displayed exposure value may change as a result of the AE sensor’s detection of light from the LCD panel.

Affected Product
Canon EOS 5D Mark III Digital SLR Camera

Support
Once the preparations are complete, we will be making an announcement on our Web site.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Please register the EOS 5D Mark III. By registering, we will be able to notify you via email when service updates are available. If you already registered, please ensure you are opted-in to receive the notification.

Source: [CUSA]

thanks Ken

cr


*UPDATE* Canon EOS 5D Mark III Stock Delayed? [CR1]

*UPDATE* Canon EOS 5D Mark III Stock Delayed? [CR1]

*UPDATE 3*
There’s some news out there now, that some LCD covers on the top of 5D Mark IIIs differ from others. Some being quite stiff, others being flexible.

You can see the discussion at FredMiranda. http://www.fredmiranda.com/forum/topic/1104080/4 

*UPDATE 2*
We have confirmed new firmware for the 5D Mark III that addresses a few issues is coming very soon. Cameras could get held back for this reason. The firmware will for sure address the 200 f/2L IS and 800 f/5.6L IS issues.

I changed the title of this post from “recall” to “stock delayed”.

*UPDATE*
Lots more information is rolling in about this. Two of the retailers are BuyDig and Beach Camera which are one in the same. The story coming from them is the cameras have been held back “in case a recall is necessary”. However there is no mention as to why. The word “recall” may be the wrong word to describe the experience the retailer and customer had.

Canon Digital Photo Professional to blame?
Another theory I have heard is a new version DPP is coming out next week to address the issues with it and the 5D Mark III RAW files, and the cameras are being held back to get the new version into the boxes. We reported the issue with DPP last week.

I do NOT want to start a firestorm
I have received various reports of 5D Mark III shipments to retailers being cancelled. Retailers in the USA have told various preorder buyers that the cameras have been “recalled” and that an announcement would come next week.

I have no idea at this moment if this is true, or what the rumoured “recall” is about. Its out there on other message boards, so I have to post it here.

Warning
Please wait for an official announcement before treating this as fact. I have asked a few other retailers in Canada if they have heard anything, and for the moment the answer is “no”. Again, I have received the same story from 3 USA retailers and their customers.

There are 3 possibilities with this one.

  1. Retailers are being misquoted or the wrong use of the word “recall”
  2. The cameras are getting a firmware update before being released
  3. There is a hardware issue that needs to be resolved.

More info coming soon I’m sure.

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