Archive for the ‘Canon 5D Mark III’ Category

Canon EOS 5D Mark III Landing This Week?

Canon EOS 5D Mark III Landing This Week?

From a major retailer
I was told just a moment ago that new shipments of the Canon EOS 5D Mark III are expected at retailers this week, perhaps as early as Wednesday.

As soon as they’re in stock, I’ll let you know.

cr

307 Comments

Magic Lantern on the 5D Mark III

Magic Lantern on the 5D Mark III

It can be done!
The folks at Magic Lantern have shown the hack can be ported to the new 5D Mark III.

This is all very preliminary and I wouldn’t expect to see the software available for some time. Please correct me if I’m wrong.

Source: [EOSHD] via [Magic Lantern]

cr

46 Comments

BG-E11 Delayed?

… and again
We may finally have some proof the BG-E11 battery grip for the 5D Mark III has been delayed. I was told a few weeks ago from someone at Canon that all was well and they were on schedule. However, it appears we won’t be seeing them until late May, 2012.

Google Translated Page - Late May 2012 at the bottom

Source: [CRF

cr

47 Comments

Canon 5D Mark III “Light Leak” Resolution (Canon USA)

Canon 5D Mark III “Light Leak” Resolution (Canon USA)

To Users of the Canon EOS 5D Mark III Digital SLR Camera
Concerning the EOS 5D Mark III digital SLR camera, when the LCD panel illuminates in extremely dark environments, the displayed exposure value may change. Canon has concluded the investigation of this phenomenon, and this announcement informs you of our findings as described below.

Phenomenon
In extremely dark environments, if the LCD panel illuminates, the displayed exposure value may change. However, based on the results of extensive testing this change in exposure value will not noticeably affect the captured image.

Affected Product
Canon EOS 5D Mark III Digital SLR Camera
*Products whose sixth digit in the serial number is 1 or 2 are affected.
For example, “xxxxx1xxxxxx” or “xxxxx2xxxxxx” ([x] represents any optional number.)

Support
Under almost all shooting conditions (including dark environments) this phenomenon will not affect your captured images. However, if you would like Canon to inspect your camera, we will provide this service free of charge upon request beginning in mid-May. Please contact Canon using the information below to request service.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Please register the EOS 5D Mark III. By registering, we will be able to notify you via email when service updates are available. If you already registered, please ensure you are opted-in to receive the notification.

cr

119 Comments

5D Mark III NOT Getting Recalled?

5D Mark III NOT Getting Recalled?

From Canon Singapore
Perhaps some good news, though I would still not treat this as 100% until we see the official response to the “light leak issue”.

From Ong Khiaw Seng from Canon Singapore

With reference to your question on whether Canon Singapore will recall the EOS 5D MK III due to the light leak issue, we wish to inform you that we will not. However we will contact you later this month to rectify this issue. Please leave us your contact number for our Service team to contact you.

Here’s hoping the above remains true.

Source: [CS]

c

76 Comments

Canon EOS 5D Mark III Product Advisory

Canon EOS 5D Mark III Product Advisory

To Users of the Canon EOS 5D Mark III Digital SLR Camera
Thank you for using Canon products.

The phenomenon described below has been confirmed when using the Canon EOS 5D Mark III Digital SLR Camera.

Canon is now examining the countermeasures and once the countermeasures are decided, we will post the information on our Web site.

Phenomenon
In extremely dark environments, if the LCD panel illuminates, the displayed exposure value may change as a result of the AE sensor’s detection of light from the LCD panel.

Affected Product
Canon EOS 5D Mark III Digital SLR Camera

Support
Once the preparations are complete, we will be making an announcement on our Web site.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Please register the EOS 5D Mark III. By registering, we will be able to notify you via email when service updates are available. If you already registered, please ensure you are opted-in to receive the notification.

Source: [CUSA]

thanks Ken

cr


160 Comments

*UPDATE* Canon EOS 5D Mark III Stock Delayed? [CR1]

*UPDATE* Canon EOS 5D Mark III Stock Delayed? [CR1]

*UPDATE 3*
There’s some news out there now, that some LCD covers on the top of 5D Mark IIIs differ from others. Some being quite stiff, others being flexible.

You can see the discussion at FredMiranda. http://www.fredmiranda.com/forum/topic/1104080/4 

*UPDATE 2*
We have confirmed new firmware for the 5D Mark III that addresses a few issues is coming very soon. Cameras could get held back for this reason. The firmware will for sure address the 200 f/2L IS and 800 f/5.6L IS issues.

I changed the title of this post from “recall” to “stock delayed”.

*UPDATE*
Lots more information is rolling in about this. Two of the retailers are BuyDig and Beach Camera which are one in the same. The story coming from them is the cameras have been held back “in case a recall is necessary”. However there is no mention as to why. The word “recall” may be the wrong word to describe the experience the retailer and customer had.

Canon Digital Photo Professional to blame?
Another theory I have heard is a new version DPP is coming out next week to address the issues with it and the 5D Mark III RAW files, and the cameras are being held back to get the new version into the boxes. We reported the issue with DPP last week.

I do NOT want to start a firestorm
I have received various reports of 5D Mark III shipments to retailers being cancelled. Retailers in the USA have told various preorder buyers that the cameras have been “recalled” and that an announcement would come next week.

I have no idea at this moment if this is true, or what the rumoured “recall” is about. Its out there on other message boards, so I have to post it here.

Warning
Please wait for an official announcement before treating this as fact. I have asked a few other retailers in Canada if they have heard anything, and for the moment the answer is “no”. Again, I have received the same story from 3 USA retailers and their customers.

There are 3 possibilities with this one.

  1. Retailers are being misquoted or the wrong use of the word “recall”
  2. The cameras are getting a firmware update before being released
  3. There is a hardware issue that needs to be resolved.

More info coming soon I’m sure.

cr

94 Comments

The “Light Leak” Update

Tested a few cameras
I went into the office today and did some tests on all the Canon DSLRs I had in stock and discovered a few things.

The biggest discovery I found with most of the cameras and the sunlight test is that just placing your thumb over the viewfinder isn’t enough. Bright light passes through the thumb without much issue. I discovered this when I used a folded piece of black fabric and stuffed that over the viewfinder. Most of the Canon cameras no longer had a “light leak” issue.

I tested with both the lens mounted with a cap on and with just the body cap on.

These tests were done in direct bright sunlight.

The cameras I used for testing. I even mounted the same model lens on all the bodies, the 24 f/1.4L II.

Canon EOS 60D
I tested 2 bodies and found no issue once I placed the folded black fabric over the viewfinder. No change with backlight on.

Canon EOS 7D
I tested 2 bodies and found no issue once I placed the folded black fabric over the viewfinder.  No change with backlight on.

Canon EOS 5D Mark II
I tested the one body I have in stock. This camera exhibited the same issue as the 5D Mark III in direct sunlight, however the backlight didn’t affect exposure. I also did the flashlight test that is mentioned below and nothing changed in exposure.

Canon EOS-1D Mark IV – Body #1
There was an ever so slight shift in exposure with the viewfinder cover down.  10 seconds out of the sun, 8 seconds in the sun. I stuffed the viewfinder with the black fabric and there was no change. The variance in exposure went away if I wrapped the LCD with the black fabric and only left enough space to see the exposure number. No change with backlight on.

Canon EOS-1D Mark IV – Body #2
This body exhibited no movement in exposure. No change with backlight on.

Canon EOS 5D Mark III
I only have one body to test for the moment, however it exhibits the shift in exposure  with the backlight turned on.

Once I placed the black fabric over the viewfinder instead of my thumb, the variance in exposure decreased in direct sunlight. However it was still present. Out of direct sunlight, the camera metered 10 seconds, in the direct sunlight the camera metered 1 second.

The final test I did with the 5D Mark III was take the lens cap off and meter off a relatively neutral wall. I turned on the backlight and nothing changed. I then pressed a 130 lumen flashlight up against the top LCD and the exposure didn’t change. I also ran the flashlight around the camera body and absolutely nothing changed.

So why do things change with the caps on?
I have no idea, none, ziltch!

So is this an issue?
On the body I tested, it doesn’t appear to be. If the camera acts properly with the lens cap off, who cares how it acts with the caps on? So please don’t return your 5D Mark IIIs, or cancel preorders or overreact. This “issue” may have a simple explanation.

However, if Canon says something is wrong, I apologize…… it just doesn’t appear there is an issue to me.

cr

83 Comments

Canon 5D Mark III Light Leak?

A light leak? Really?
A light leak issue in the 5D Mark III has been reported over the last couple of days. It seems the top side LCD may be to blame. I can confirm this is happening on at least one of the 5D Mark III’s I own (the rest are out for rent), I will look into the issue with more bodies in the coming days.

Simple Test Procedure

  1. Put your body cap on the camera body.
  2. Put the viewfinder cover that came with the camera over the viewfinder.
  3. Set the camera ISO to 800 and put the camera in “P” mode.
  4. Turn on the backlight for the LCD panel and watch the exposure change

Below is a video showing the issue.

Other light sources cause the issue?
Yes, shining a flashlight on the top LCD causes the exposure to change, as does sunlight and bright overhead lights. All of which happen with the body cap on.

Does this matter in the real world?
For the moment, I’m not sure. I haven’t noticed any issues with metering on the 2000 or so shots I’ve put through the 5D Mark III. I’m sure we’ll know more in the coming days.

Source: [FS]

cr

116 Comments

The 5D Mark III & Canon DPP Software Issue

The 5D Mark III & Canon DPP Software Issue

EOS 5D Mark III – Quality Issue Announcement
This issue relates to customers who are using the Digital Photo Professional (DPP ver.3.11.10) RAW image processing software with the Canon EOS 5D Mark III digital camera.

We have identified an issue that prevents users of the Canon EOS 5D Mark III from processing their RAW format images when using Digital Photo Professional Version 3.11.10, the RAW image development software that is bundled with the EOS 5D Mark III.

Answer :
We will shortly release an update for the Digital Photo Professional Version 3.11.10 for users to download which will address this issue. The update will be released on the website in mid-April.

Source: [CN]

thanks Joe

cr

Comments