Canon Rumors » Canon Recalls http://www.canonrumors.com You gotta know Sat, 11 Feb 2012 13:48:49 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 EF-S 18-200 f/3.5-5.6 IS Service Advisory http://www.canonrumors.com/2011/02/ef-s-18-200-f3-5-5-6-is-service-advisory/ http://www.canonrumors.com/2011/02/ef-s-18-200-f3-5-5-6-is-service-advisory/#comments Sat, 26 Feb 2011 14:09:14 +0000 Canon Rumors http://www.canonrumors.com/?p=6073 canon-18-200mmThis is probably what I was being told when an 18-200 II was mentioned. So for the 8 people that own this lens (Sorry Canon), you can get it fixed for free. 22 February 2011 To: Users of the EF-S 18-200mm f/3.5-5.6 IS interchangeable lens for Digital SLR Cameras Thank you for using Canon products....
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This is probably what I was being told when an 18-200 II was mentioned.

So for the 8 people that own this lens (Sorry Canon), you can get it fixed for free.

22 February 2011

To: Users of the EF-S 18-200mm f/3.5-5.6 IS interchangeable lens for Digital SLR Cameras

Thank you for using Canon products.

We have discovered that some EF-S 18-200mm f/3.5-5.6 IS lens products may have screws that come loose inside the lens and which may interfere with zoom operation of the lens. We would like to convey the details and our service policy.

We offer our sincerest apologies to customers who have been inconvenienced by this phenomenon. Canon always strives to provide the highest quality products to our customers and we spare no effort in our quality management to make sure our customers can use our products with confidence. We hope our efforts will earn your understanding.

Phenomenon
There are cases in which the zoom barrel gets stuck and stops moving during zoom operation.

Affected Product
Digital SLR camera interchangeable lens “EF-S 18-200mm f/3.5-5.6 IS” Serial Numbers 450ｘｘｘｘｘｘｘ to 631ｘｘｘｘｘｘｘ

User Support
The products with this phenomenon will be inspected and repaired free-of-charge. If you own one of the affected products, please contact our customer service hotline. We appreciate your patience, and we offer our sincerest apologies to the customers using these products who have been inconvenienced by this issue. Our free repair service will start on 22 February 2011.

cr

]]> http://www.canonrumors.com/2011/02/ef-s-18-200-f3-5-5-6-is-service-advisory/feed/ 0 Canon PowerShot G10 Defect http://www.canonrumors.com/2009/04/canon-powershot-g10-defect/ http://www.canonrumors.com/2009/04/canon-powershot-g10-defect/#comments Mon, 27 Apr 2009 16:35:40 +0000 Canon Rumors http://www.canonrumors.com/?p=1778
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Oh noes

"I like to add lines to your photos"

"I like to add lines to your photos"

Another QC issue from our friends at Canon

To Owners of the PowerShot G10 digital camera

Thank you for using Canon products.

We have discovered that in rare instances, lines may appear in images captured by some units of the PowerShot G10 digital camera. Accordingly, we would like to convey the details and our service policy concerning this phenomenon.

We regret that some of our customers may have been inconvenienced by this issue and would like to offer our apologies to them. Canon will continue to strive to provide our customers with high quality products that they can use with confidence. Thank you for your kind understanding.

To check if your G10 is affected, visit (Canon USA): http://www.usa.canon.com/….

thanks to everyone that sent this in

cr

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