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Rumors => Lenses => Topic started by: benlanghorne on August 30, 2013, 03:10:18 PM

Title: AF not working on 24-105 - recommend a repairer?
Post by: benlanghorne on August 30, 2013, 03:10:18 PM
Hi guys,

My Canon 24-105 lens' AF has nearly stopped working. I say 'nearly', as I when I half press the shutter button to focus it either takes a few seconds (like 4 seconds to find focus) or doesn't even attempt to focus. If I half press the shutter button a lot, it will eventually find focus. The IS works fine, and everything else is fine.

I gather that the lens will need to be repaired, but I've never had a lens repaired before. Can anyone recommend somewhere within the UK for it to be repaired? As I'm having trouble finding somewhere on the internet!

Thanks very much, Ben
Title: Re: AF not working on 24-105 - recommend a repairer?
Post by: Mick on August 30, 2013, 03:51:43 PM
Hi I use APM camera repairs in Newcastle. It's an aladins cave of old film cameras and a good few digital. Luckily being a Canon you can get spares outside the official repair shops.He cleans my sensor for only 10£. He actually showed me his cupboard with some broken 24-105,s. Try them on 01912212340.
Title: Re: AF not working on 24-105 - recommend a repairer?
Post by: brad-man on August 30, 2013, 04:30:37 PM
Have you tried cleaning the contacts?
Title: Re: AF not working on 24-105 - recommend a repairer?
Post by: benlanghorne on August 30, 2013, 04:59:16 PM
Hi I use APM camera repairs in Newcastle. It's an aladins cave of old film cameras and a good few digital. Luckily being a Canon you can get spares outside the official repair shops.He cleans my sensor for only 10£. He actually showed me his cupboard with some broken 24-105,s. Try them on 01912212340.

Thanks Mick, I'll look them up tomorrow
Title: Re: AF not working on 24-105 - recommend a repairer?
Post by: benlanghorne on August 30, 2013, 04:59:57 PM
Have you tried cleaning the contacts?

I have, and it didn't seem to make any difference. Thanks for the suggestion though
Title: Re: AF not working on 24-105 - recommend a repairer?
Post by: alexturton on August 30, 2013, 05:31:41 PM
how about sending it to canon?
Title: Re: AF not working on 24-105 - recommend a repairer?
Post by: Schruminator on August 30, 2013, 05:51:49 PM
When my 24-105 stopped working I sent it in to Fixation in London. They were quick and professional, so I can't complain too much.

I forget the cost, but the issue on my lens was that the ribbon/flex cable had torn. For me the AF only worked at lower focal lengths (like 24-60mm or so) and then eventually stopped working all together. Lens worked and looked like new when I got it back a week or so later.
Title: Re: AF not working on 24-105 - recommend a repairer?
Post by: Sporgon on August 30, 2013, 05:55:30 PM
Colchester Camera is an approved Canon L lens repair centre. I've found them to be very efficient, and reasonably priced.
Title: Re: AF not working on 24-105 - recommend a repairer?
Post by: paul13walnut5 on August 30, 2013, 06:47:34 PM
I can't praise A.J. Johnstones in Glasgow highly enough.  They have done four repairs for me now (1 warranty, 3 accidental damage or faults, on 50mm 135mm Sigma 18-50 and 7D) in each case they've stuck to their (reasonable) estimates and schedule, and they've given me a bag bag with the duff parts and told me in laymans terms what was wrong.