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Canon Rumors General => Regional Boards => Australia => Topic started by: niccyboy on September 24, 2011, 10:57:46 PM

Title: Buying Camera gear in Aus? Who do you use?
Post by: niccyboy on September 24, 2011, 10:57:46 PM
Hey all...

Just thought i'd open up a thread on where we buy gear?

Options I have seen and thoughts on the are:

In Aus:

DWI - "sydney" - All imported from HK, over $1000 you can get hit with tax, online credit card payments require you to fax ID and address proof

DD Photo - never purchased from them but heard good things.

Teds - rude staff in Melb cbd

JB Hifi - nice staff and will price match, but their range and lowest prices arent always competitive enough.

Other

Bh Photo
Adorama
Digi Rev


What are your experiences?


Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: recon photography on September 24, 2011, 11:37:52 PM
try cameras direct teds cbd does have rude staff except the old guy he is nice :), i buy from jbhifi cos i can get best price from them but i dont think they have any idea what they are selling me 
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: niccyboy on September 24, 2011, 11:40:41 PM
Yeah steve upstairs is great... I bought a few nikon d3xs and 600mm primes from him for a job once. Lovely bloke... But downstairs are terrible
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: Hillsilly on September 25, 2011, 12:47:00 AM
Hi. I'm in Brisbane and we don't have the greatest range of stores.  Therefore most of my equipment and film is purchased from B & H and Adorama.  Its a little petty, but I once bought a used camera from Adorama which had an undisclosed broken control wheel. Therefore, if the price of an item is the same (which it almost always is), I go with B & H.  But , on the whole, both are excellent.

I also like the Adoramapix photo books and think they are a lot better (both quality and price) when compared with local options.

The problem with buying from overseas is the cost of shipping, which has increased a lot in recent years.   Therefore, for occassional small purchases, I go to Photocontinental.  It is also where I normally pick up my B & W processing chemicals and I also use them for my E6 processing.  Very friendly service and they have a lot of stock on hand.  But their prices aren't the best.  (Although their B & W film prices aren't too bad).  This is my favourite shop and I wish I could buy more there.  But usually their prices are just too high compared with the competition.  Velvia at $22.50/roll?  C'mon!

I recently tried BlancoNegro in Sydney for some paper and chemicals.  They supply Foma products.  Wow! Talk about top service!  I definitely intend to go back.

My last camera was purchased from DigitalCameraWarehouse (an EPL-1).  From what I could see, they had the best prices for what I was after in the world (after factoring in postage).  And they've got a local shop.  When I went to pick up the camera, I was also keen to pick up a few accessories - memory cards, extra battery, maybe a second lens.  But the staff were so disinterested in helping customers that I just took the camera and left.  Oddly enough, what turned me off was how they dealt with an older couple before me that were asking some really basic questions and taking their time in making a decision.  (I can't remember exactly but I think it was about which P & S to go with).  Just got this vibe that the level of question was well below the salesgirls high level of technical competence that it wasn't worth her time to be patient and show respect and understanding for the customer.  Then I was next and only wanted to buy a $300 camera too.  Sorry, but we can't all be buying a 1Ds.  (Oddly enough, if I had purchased it online and had it shipped out, I wouldn't have experienced this and would probably be telling everyone how awesome they are.) 

I've also purchased a few things from camerasdirect.com.au.  Everything was great with them.  But a couple of years ago, they were price leaders.  Now they're not so much.  Apart from some memory cards,  its been a while since I've purchased anything from them.

Other than that, if I'm buying film on eBay I like "Pbarcelon" and "Cheap_Shots_Au".  Both have good prices and ship quickly with good shipping rates.

My last purchase was from "Gadget Infinity" for a flash trigger.  All good there, too.

I don't know if I've been lucky, but I've never really had a major problem with any of the suppliers I use.  Even poor service (such as digitalcamerawarehouse) doesn't really phase me as they had the product I wanted, at the best price and they had it in stock in a shop a few suburbs away.  What more could I ask for? 
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: Hillsilly on September 25, 2011, 01:19:02 AM
The other way of thinking about the DCW experience (or as mentioned, JB Hifi) is that you can't expect staff at a high volume, low margin business to be able to dedicate a lot of time to you.  When you are dealing with a company like "Teds", which does have higher margins built in, you expect a much higher level of service.

Its been interesting following the complaints from retailers and their attempts to make online shopping harder by trying to introduce customs delays and GST on all purchases.  They just don't get it.  Retailing is about offering good service at a convenient location.  Do this right and people will happily pay a premium for your products. Get it wrong and there are numerous other suppliers out there.  I worry about the remaining camera stores in Australia.  If you know what you want, buying online is the way to go.

Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: liberace on September 25, 2011, 01:49:47 AM
In Perth I tend to buy from PRA Imaging in Northbridge. http://www.praimaging.com.au/ (http://www.praimaging.com.au/)

I live in a country area and have always found them helpful and postage quick.

For sub-$1000 items DigitalREV tends to get my money. Sometimes DigitalREV's anti-fraud requirements are over the top though. If you're randomly flagged and have to go through the extra requirements it's a royal pain in the arse.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: dr croubie on September 25, 2011, 02:25:12 AM
In adelaide i'm glad I bought all my camera stuff in Europe from fotokonijnenberg.nl
7D + 15-85 + 70-300nonL + 72mm filter + 58mm filter + 8GB Sandisk extreme, all for the same price (at the time) as Teds had a 7D + 15-85.
Bought a 70-300L just before i left europe for good, once i got the tax back it was $1400 or so (cf teds website $2100).
(I also worked out the other day, compare teds to fotokonijnenberg, if you buy two kits of 5D2 + 24-105, you'll nearly pay back your airfare from here to amsterdam $7k vs $8k)

I suppose if i had to buy stuff here in Adelaide, my favourite guys are Twin City Camera House on Grenfell St, it's where i got my Lowepro 350AW for $180 (even though it was $200, when i came back a few months later the guy remembered he'd told me the lower price so gave me it for that).
The Camera House in the central market also has a few really knowledgeable staff, they've got lots of second hand and Medium Format Film stuff, but then for 2nd hand film-era you can't beat ebay for prices.

I've also got a mate who goes to Hong Kong regularly, i'm trying not to buy anything new anytime soon, but i'm sure he could hook me up with good prices (ie, when i fall for a 5D3 or 200-400 and win the lottery).

Does anyone else know good online places around here?
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: Hillsilly on September 25, 2011, 02:46:02 AM
BTW There's another place in Brisbane - camerapro.net.au.  Not only do they do online orders, but they've they've also got a shop in the CBD.  Their prices are very good and its Australian stock. 
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: corpusrex on September 25, 2011, 06:30:48 PM
I can give a big thumbs up for Discount Digital Photographics in Sydney (http://www.d-d-photographics.com.au/), they sell grey market stock mostly from the US going by the various Lenses and the 7D I bought off them.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: djw on September 25, 2011, 07:02:16 PM
Yes, d d photographics is good (so far I have only bought my G9 there).

In Adelaide, I second the Camera House in the central market--they are very knowledgeable and honest.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: Greg Boschman on September 25, 2011, 09:36:29 PM
I get my gear from http://www.eglobaldigitalcameras.com.au/

They are HK based but good prices and have a live chat for any questions. Several mates have also purchased from them hassle free. The only catch is a 2% surcharge if you want to use Credit Card / paypal. There is a bank deposit option with 0 surcharge.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: AG on September 26, 2011, 12:48:47 AM
Adelaide Based here.

I have bought some stuff from E-Global too but i find that with most things from them, once you add the freight on top you don't really get that much of a bargain. Mind you on saying that it also depends on what you are buying at the time.

But my 2 favourite stores are

1. Photographic Wholesalers (http://www.photowholesalers.com.au/)  On Hutt Street.
Brian an the staff in there know their stuff and are fairly cheap too.
2. Diamonds Camera and Video (http://www.diamondscamera.com.au/about-us) on Rundle Street.
At first they seemed a little intimidating to deal with but after chatting to the guys there they warmed up a lot and are very helpful.

Worst Stores

For Price and Customer service are TEDS (pick a location they are all the same) Rude staff, talk to you as if you are a piece of crap and super overpriced.

and

CameraHouse at City Cross, Now i don't know if its just the fact that they are bitter or just plane angry that most of their customers go there and then get a price then go over to JB or Harvey Norman and either price match or they are cheaper to begin with. Either way they seem to be rude and not very knowledgable about DSLRs, BUT ask them anything about a point and shoot and they can go on all day. So i guess its more to do with target markets.

On the Fence

JB Hifi. (All Stores)
The pricing fluctuates wildly, especially before they have a sale of some form. The only real reason that i ever use these guys is if i have to price match someone and they have the items at the time. But their customer service is either they want to be your mate or they have read the brochure on the item you are looking at and now they are an expert.... until you ask them Why is feature A better? Then they have that blank look on their faces (i sometime just do that to make them sweat a little, its mean but fun ;D )
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: MazV-L on September 26, 2011, 02:30:53 AM
In NSW, Coffs Harbour Camera House. Most of the staff are photographers themselves so are knowledgable and helpful. Also they are an Australian authorised Canon Dealer, it can come in very handy having your gear covered by an Australian Canon Warranty (as I've found out by experience).

I've also considered for convenience-sake purchasing through the on-line Digi-direct store (also authorised Aussie Canon dealer) has anyone had experience of how they are as far as customer-service goes?
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: Hillsilly on September 26, 2011, 02:54:09 AM
Funny that you mention warranties.  I also notice that Kogan are now selling Canon and Nikon.  Prices look excellent with a 60D at $876.  An 1100D is $406.  But The Australian did an article about them today which criticised them heavily for importing stock from Hong Kong and not having Canon Australia warranties.

http://www.theaustralian.com.au/australian-it/bargain-goods-at-a-cut-prive-but-watch-the-warranty/story-e6frgakx-1226141076989
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: PeterJ on September 26, 2011, 03:26:26 AM
I live near Hobart and get just about all my stuff from Cameras Direct. I always seem to get my stuff reliably the next day when I order it early enough and never had any sort of problems. Fortunately I've never had reason to use their warranty service, but the conditions read OK like included freight both ways, anyone got experience with them in that regard?

I'd also be interested to hear what Canon Australia are like with warranties if you're not eligible for CPS. Just wondering if there's a lot of advantage to non-grey items as long as the reseller does a reasonable job of honouring the warranty.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: niccyboy on September 26, 2011, 05:19:58 AM
I found that when i had issues with my lenses, and are not getting the required assistance, contact/complain on Canon australia's twitter. The guys were great helping me sort out a few dicky 24-105s
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: DramaticIrony on September 26, 2011, 06:56:51 AM
I've bought a 580EXII and a 500D body from DWI, and have had no problems. Good prices - although they've just gone up $50+ with our falling dollar.

I've also bought a 70-200 2.8 IS II from B and H in the US (on Bryan from the Digital Picture's recommendation) and it's been great. The price (last November - with a rebate offered at the time) has yet to be beaten, and the packaging was excellent. 

I've been to DCW in Sydney, and the staff have been helpful and polite (sad to hear about Brisbane in an earlier post), and bought a 50mm 1.8 among other things.

Hope this helps.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: JonB1975 on September 26, 2011, 07:18:12 AM
Foto Reisel (or is it Riesel?) in Sydney.  Friendly and knowledgable staff and a very wide range of gear - at least that's how it was in 2009 - I haven't been there since.  I will be returning soon hopefully - if not, can anyone remind me where the best camera shops are in Melbourne?

Cheers
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: gmrza on September 26, 2011, 07:58:56 AM
On the odd occasion you can get a good deal out of Michael's in Melbourne.  In general, they are expensive, but their service is usually very good.  On the odd occasion they will surprise you with a discount - otherwise I go elsewhere.

I saw one mention of bad attitude from Teds in Melbourne - I have had both lousy attitude (I went up the road and bought from Michael's) and great service from Teds.  It depends who is serving you.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: noxious_nasties on September 30, 2011, 05:53:29 AM
I went to foto riesel in sydney the other day and let's just say the woman their was completely useless.
I walked in, had a look around and then got asked if I wanted any help. I asked her what her prices on the 7D
were and she goes I could look it up on the net... Seriously why bother even asking if I wanted help;
Some of the male staff I talked to another time were different and much more helpful, but this lady just
made me want to lose it. Don't think I'll be going there for awhile.

If I was to buy a 5diii (when it comes out) and some pro gear where would you go? I'm considering adorama
but I don't know the deal with import duties, taxes etc. I could possibly have some relitives get it in america and
then reship it here as a "gift" which may eliminate some fees. Anyone know if canon does international warranty?

Cheers
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: steveb on October 04, 2011, 12:24:12 AM
I'm considering an imminent purchase of a 60D and following the links in this discussion I have found some great prices. Can anyone recommend e-glogal, kogan or DWI.
I'm reluctant to spend my hard earned cash without some reassurance, normally buy all my gear from Cameras Direct and never had a problem
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: niccyboy on October 04, 2011, 12:58:32 AM
They all import grey-market stock (from my experiences). I found DWI really annoying to deal with as their credit card fraud protection is very neanderthal, faxing licences etc... 

Kogan is the only one that is Australian owned, and i've bought TV's etc from them in the past and their after sales is great.

I recommend them, they do cheap ipads too!


Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: steveb on October 05, 2011, 01:03:12 AM
Thanks for the reply. I'm not sure what you mean by "grey-import stock" but after a bit more research I have decided to buy from here in Aus for peace of mind and reliable warranty and after sales service
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: dr croubie on October 05, 2011, 01:28:05 AM
Thanks for the reply. I'm not sure what you mean by "grey-import stock" but after a bit more research I have decided to buy from here in Aus for peace of mind and reliable warranty and after sales service

My understanding of 'grey import':
Multinational company, say with offices in Hong Kong and Australia.
Hong Kong arm of the company buys the wholesale stock, pays Hong Kong taxes, import duties, warranty is valid in Hong Kong (or Asia in general).
The company then does an 'intra-company' transaction to move the stock to its Australian arm.
The Australian arm then sells the goods, but Canon Australia won't recognise the warranty because it's Asian-warrantied only. (i'm still not sure how this affects the statutory rights we get here though)

It's cheaper than buying from an Australian-only company, because they have to pay the Australian Canon Wholesale price, which is necessarily higher for various reasons (main one being just the volume of sales in Aus is a lot lower than Asia)
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: Hillsilly on October 05, 2011, 03:35:52 AM
You still have statutory rights.  Australian sellers are caught by the new Consumer Law.  This means that if a camera or lens is faulty, the retailer has to repair, replace or refund it.  Although, you are still relying on the goodwill of the retailer to rectify the situation quickly.  An unmotivated retailer (eg one that has to pay for the repairs out of their own pocket) could drag the process out and be very difficult to work with. 
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: niccyboy on October 10, 2011, 07:01:49 PM
Teds have the 8-15 fisheye for 1699.. bargain.. just got a notification that it is in stock. Heading down there now... and going straight upstairs. Avoiding those rude &*%$s downstairs!

:)
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: scottsdaleriots on October 16, 2011, 07:36:21 AM
when i was in the process of buying my 70-200mm 2.8 IS II lens i did a hell of a lot of research as you should do with the purvchase of any lens/camera (in my case anything i buy; camera, lens, bag, microfibre cleaning cloth [lol :P], etc) of where the best place to buy it - here or overseas. i chose australia for mainly peace of mind and WARRANTY! pretty long story cut short i chose ted's (melbourne city) over michael's (rip off) and camerahouse and those other shifty-looking places. the sales guy was helpful - i got a 'deal' for buying my L lens and a hoya filter (special order since they dont stock that particular filter), saved about $200 overall. was it worth it? perhaps not.

it leads me to suspect they get some sort of commission to a degree...? i asked if i could get like a 'bonus' item for free, you know like a filter case or something. they gave me a pack of 100 sheets of tissue paper. TISSUE PAPER(!) for a $3300+ L lens and a $195 filter. i mean WTF, seriously!! and they dont have a 'wesar n' tear' warranty, camera house do for like $650+ extra. the ted's sales guy (dunno if i should say his name) said that BOTH michael's and camera house (and obviously the other shifty-looking camera places in the city) have and thus sell grey import/market items. which did partially 'help(?)' me to make up my mind with the decision to buy from ted's.

my zoom was a little stiff (it was as smooth as it should be) so i went back to ted's (the sales guy that i bought the lens&filter from wasnt there) a few days before my 30 day refund policy expired to get it checked out but the a*^hole who grabbed my lens (which was mounted to my camera) turned it a TINY bit and said it was fine. he said it was exactly how it should be and that he had a 70-200 2.8 IS II lens and that's how the zooming ring should feel - a little more stiff than the focussing ring, which mine was. i KNOW both rings should feel as smooth as each other (if you know what i mean). i knew he was wrong but i had to go, i was late for work, so i just packed my things and rushed out. then a few weeks later i went to my local ted's and pretended i was interested in buying the 70-200mm 2.8 IS II only on the agenda to test out the zoom and see if it should be stiffer than the focussing ring. i was right. anyways now i'm stuck with a damn expensive L lens with a stiff zooming ring.

i want to buy from amazon/adorama/B&H - i bought some gear from B&H coz it had the 'cheapest' shipping + handling fees outta those 3 outlets and OMG! i had a 3 week delay which i ended up scratching my L lens and the paint chipped off - long story that one and it pissed me off every single f'ing day!!!  :(

i want to buy from overseas as it's cheaper in that respect but the shipping fees are quite ridiculous! absolutely through the roof not to mention GST and VAT taxes, etc. AND the warranty, if you buy from amazon (for example) there's no international warranty is there? grey import stuff also worries me as well and if there's a mishap with the lens less than 3yrs after you buy it then what happens? you cant exactly repair it. and there are NO lens repair stores (in melbourne) that i know of. i dont wanna spend a few thousand dollars buying a quality L lens overseas only to have it malfunction/break or whatever within 3yrs of buying it and no being able to do a thing about fixing it and with no insurance as well. sorry for rambling but can you see the big delima i have when buying a new lens, specifically and especially buying a L lens?
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: te4o on October 16, 2011, 08:31:04 AM
Don't know about cameras but I bought my Zeiss 21/2.8 from topbuy.com.au and it came to my place pristine 5! days after ordering  - regional Australia. I read a lot about unhappy customers there but read about equal amount or more happy ones and decided to give it a go - fantastic price, better than B&H and anywhere else.
I am NOT a member of their team - I am just one lucky customer. They offer Australian Warranty as after-buy.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: scottsdaleriots on October 30, 2011, 03:26:45 AM
^ yeah i alwaqys wondered about those smaller online businesses, as their prices are slightly cheaper but then agian it makes me wonder if it's a legit canon australia product or if it's imported/'grey market'. The thing I fear most is the warranty status from buying from those unknown online stores, as if I buy an L lens and like 10 months later it breaks or something, I've not only wasted $$$$ on it but I'm stuck with it and can't use it.

I heard camera exchange (melbourne) are good, they sell both new and 2nd hand stuff. But I think they have limited stock/range
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: niccyboy on October 30, 2011, 06:10:28 AM
^ yeah i alwaqys wondered about those smaller online businesses, as their prices are slightly cheaper but then agian it makes me wonder if it's a legit canon australia product or if it's imported/'grey market'. The thing I fear most is the warranty status from buying from those unknown online stores, as if I buy an L lens and like 10 months later it breaks or something, I've not only wasted $$$$ on it but I'm stuck with it and can't use it.

I heard camera exchange (melbourne) are good, they sell both new and 2nd hand stuff. But I think they have limited stock/range

Insure it. Then it's fine. Costs next to nothing..

Canon Aus will help with a lens if it is broken... Just complain to them on twitter.

Camera Exchange is a rip off. Go on Gumtree if you want to buy something then you can look at it.. I bought both of my Tilt shift lenses off gumtree for a steal.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: scottsdaleriots on October 30, 2011, 08:49:30 AM
Insure it. Then it's fine. Costs next to nothing..

Canon Aus will help with a lens if it is broken... Just complain to them on twitter.

Camera Exchange is a rip off. Go on Gumtree if you want to buy something then you can look at it.. I bought both of my Tilt shift lenses off gumtree for a steal.
Did you mean insure it with a company like RACV/AAMI? The home insurance companies?
Lol do Canon Australia really help? I know you said they helped you. Did you have to use your warranty? The paint chipped off my L lens when I was photographing at a major event (my camera was less than 2 and a half-3 weeks old when it happened  :'( ) and the zoom ring isn't as smooth as the focussing.

Lol, did you have a bad experience with camera exchange? I never thought you could buy lenses from Gumtree, thanks for the tip I'll check it out. I found photovideo.com.au when I was on amazon looking/researching for tripods (they're a sponsored link), they have a large range but the prices are a bit stiff.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: wopbv4 on October 30, 2011, 08:50:03 AM
Camera Electronic in Perth. These guys have been around well over 30 years and give excellent service. They are a bit more expensive (~5%) then others, but you do get top quality advice and whenever something is wrong they will handle it professional i.e fix the problem with passion. Website: http://www.cameraelectronic.com.au/

Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: wickidwombat on February 02, 2012, 07:06:39 AM
Camera Electronic in Perth. These guys have been around well over 30 years and give excellent service. They are a bit more expensive (~5%) then others, but you do get top quality advice and whenever something is wrong they will handle it professional i.e fix the problem with passion. Website: http://www.cameraelectronic.com.au/ (http://www.cameraelectronic.com.au/)
yep cant fault their service, they also put a lot of sponsorship effort into the local arts community and their special prices can often even rival ebay prices. worth keeping an eye on their monthly specials
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: Gollum on February 05, 2012, 06:11:55 PM
Don't like JB after the sales guy screwed me.

Was buying a number of lenses and a body for a trip OS. The price a gave me was good so we did the deal. When I got home I found out he had swapped a lens on the list for a cheaper version (no this wasn't an L/Non-L issue).  As the material listed on the invoice was correct and only the total price was shown, I didn't get a good deal. Now you may think that this guy was just a low payed salesman... he was the manager.

I blame myself for not checking, never trust a company that employ this type of person.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: scottsdaleriots on March 17, 2012, 03:06:31 AM
50mm lens for $356 + $6 insurance + free freight. Good deal? I am tempted but it's from DWI and I get the feeling they would resell items (namely lenses) that's been returned from customers. http://www.dwidigitalcameras.com.au/store/product.asp?idProduct=62 (http://www.dwidigitalcameras.com.au/store/product.asp?idProduct=62)
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: niccyboy on March 18, 2012, 06:33:48 AM
50mm lens for $356 + $6 insurance + free freight. Good deal? I am tempted but it's from DWI and I get the feeling they would resell items (namely lenses) that's been returned from customers. http://www.dwidigitalcameras.com.au/store/product.asp?idProduct=62 (http://www.dwidigitalcameras.com.au/store/product.asp?idProduct=62)

Why would they do that? who does that? If it has a canon warranty it would be fine.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: scottsdaleriots on March 19, 2012, 03:49:00 AM
Why would they do that? who does that? If it has a canon warranty it would be fine.
I heard that amazon and B&H do that. they will charge you a restocking fee if you return the lens within a certain period (2 weeks or something) and will resell the lens - dunno if they'll resell the lens as brand new or as a refurb
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: 4thchicken on March 19, 2012, 04:58:42 AM
Don't know about cameras but I bought my Zeiss 21/2.8 from topbuy.com.au and it came to my place pristine 5! days after ordering  - regional Australia. I read a lot about unhappy customers there but read about equal amount or more happy ones and decided to give it a go - fantastic price, better than B&H and anywhere else.
I am NOT a member of their team - I am just one lucky customer. They offer Australian Warranty as after-buy.
zeiss lens pricing is quite good in australia - recently acquired a 100/2 ZE - teds offered 2050 as the first price and JB 1999 (very competitive to grey import pricing). Michaels was asking for $2600+ lol
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: scottsdaleriots on March 21, 2012, 12:47:55 AM
what is topbuy.com.au? is that kinda like overstock.com and buy.com? like the smaller (not as high demand but makes good profits) version of amazon? how much is shipping? that's what i wanna know and the warranty policy.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: wickidwombat on March 28, 2012, 02:34:04 AM
you should also keep an eye on gumtree in your area for any good deals on stuff you are looking for at least then you get to try it out
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: scottsdaleriots on March 29, 2012, 03:16:34 AM
is $6799 a realatively 'good' price for the 1dx body?
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: Chewngum on June 19, 2012, 01:12:17 AM
Don't like JB after the sales guy screwed me.

Was buying a number of lenses and a body for a trip OS. The price a gave me was good so we did the deal. When I got home I found out he had swapped a lens on the list for a cheaper version (no this wasn't an L/Non-L issue).  As the material listed on the invoice was correct and only the total price was shown, I didn't get a good deal. Now you may think that this guy was just a low payed salesman... he was the manager.

I blame myself for not checking, never trust a company that employ this type of person.

What do you mean a cheaper version? Thats a pretty negative blanket statement on a fairly large company. I worked for JB for a while and they were some tossers but plenty of people who were nice and regular people. Customers in Aus(generally) are terrible, expecting everything for nothing and treating the sales people like dirt  when they're just doing their job. The biggets problem i experienced at JB was having adequate staff for regular flows of customers but then 90% of customers all arriving at once and all expecting service immediately even if like 10 people asked for service before them.
Title: Re: Buying Camera gear in Aus? Who do you use?
Post by: niccyboy on July 18, 2012, 07:06:51 AM
i picked up a couple of mk3's from jb, they did it for 3800 which at the time was far cheaper than everyone else.

nice guys in the eliz st store