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Image & Video Galleries => Camera Body Gallery => 5D MK III Sample Images => Topic started by: Moezaby on April 05, 2012, 09:58:06 PM

Title: 5d MK3 Shows horizontal and vertical lines!
Post by: Moezaby on April 05, 2012, 09:58:06 PM
My new 5d mk3 shows vertical and horizontal lines in the live view and the pictures taken.
Here is a sample.
I tried sensor cleaning but i dont know what else to do.
(http://i.imgur.com/Inibe.jpg)
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: Mt Spokane Photography on April 05, 2012, 10:41:42 PM
Use a different card.  Do a low level format before inserting it, and then format it in the camera.  Formatting a card in camera does not fix card issues, you need to do a low level format or erase.
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: bchernicoff on April 06, 2012, 08:35:14 AM
I tried sensor cleaning but i dont know what else to do.
(http://i.imgur.com/Inibe.jpg)

Your camera is defective. Return it. If the lines are there in Live View it has nothing to do with the memory card.
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: circuito on April 06, 2012, 09:10:03 AM
I'm sorry, but you have burned your 5D sensor...

Have you shot some laser?

www.youtube.com/watch?v=onkey5D3Yfk (http://www.youtube.com/watch?v=onkey5D3Yfk#ws)

Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: bchernicoff on April 06, 2012, 09:22:35 AM
I'm sorry, but you have burned your 5D sensor...

Have you shot some laser?

www.youtube.com/watch?v=onkey5D3Yfk (http://www.youtube.com/watch?v=onkey5D3Yfk#ws)

Wow, good to know!
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: zim on April 06, 2012, 09:24:58 AM
A laser does that permanently to a sensor!! ??? blimy if so that should be in the manual
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: Canon-F1 on April 06, 2012, 09:28:44 AM
A laser does that permanently to a sensor!! ??? blimy if so that should be in the manual

well yes ....and hot soup will burn your tongue.  :)

UPDATE: How to break your 5D in a second (http://vimeo.com/13450755)
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: JR on April 06, 2012, 09:46:53 AM
This seem like a defective body.  You should return it.
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: cpsico on April 06, 2012, 09:49:51 AM
I'm sorry, but you have burned your 5D sensor...

Have you shot some laser?

www.youtube.com/watch?v=onkey5D3Yfk (http://www.youtube.com/watch?v=onkey5D3Yfk#ws)
You may be screwed, looks like you shot video that had lasers hitting sensor. I agree with this poster I quoted
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: Rockets95 on April 06, 2012, 10:33:18 AM
I'm sorry, but you have burned your 5D sensor...

Have you shot some laser?

www.youtube.com/watch?v=onkey5D3Yfk (http://www.youtube.com/watch?v=onkey5D3Yfk#ws)
You may be screwed, looks like you shot video that had lasers hitting sensor. I agree with this poster I quoted

Wow - Sorry for your luck - good info to know
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: Maui5150 on April 06, 2012, 11:07:15 AM
Technically that would likely not be covered I don't think. 

Just as dropping the camera would not be covered. 

Good to know, especially for those shooting concerts or clubs. 

Here is another one. 
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: EYEONE on April 06, 2012, 11:41:33 AM
Well, in both of those videos the line of pixels went white but this pictures shows black lines. It could be something different.

I wish Moezaby would say something. I'm worried he got depressed about losing his 5D's sensor. Let us know your ok!  ;)
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: bp on April 06, 2012, 11:42:58 AM
I thought this was common knowledge by now.  But I guess its also just possible I troll around more DSLR video related forums than some.   Has happened plenty of times.  Sorry to hear about your sensor though, hope Canon will fix it under warranty.  If they haven't put any verbiage specifically warning against using around lasers, it should be covered.

Laser light Kills Canon 5D Mark II (http://www.youtube.com/watch?v=J0TgaGePhJA#ws)

laser 5 d mark II sensor KILL (http://www.youtube.com/watch?v=qzyKLoEDb64#ws)
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: michi on April 06, 2012, 11:43:28 AM
Agree with the others, that looks like laser damage, but who knows.  Return it and see what happens.
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: well_dunno on April 06, 2012, 11:53:42 AM
I was not aware of that risk - does it apply only to video or also stills?
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: matukas on April 06, 2012, 11:59:51 AM
There are only horizontal lines. Vertical lines are from ad-wall stitching.
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: scottcognato on April 06, 2012, 12:03:27 PM
I was not aware of that risk - does it apply only to video or also stills?

Ya, I am going to have to research this now! I don't really shoot video, but I photograph weddings and events all year long, and lots of DJs use lights like that - scary!!

Thanks for everyone sharing the knowledge!!!

-Scott
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: awinphoto on April 06, 2012, 12:09:09 PM
I've been shooting digital professionally for the better part of a decade and never knew of this issue, but then again, i rarely shoot at nightclubs/concerts and weddings aren't really my thing... and I dont specialize in weddings so i guess I haven't been exposed to this kinda thing enough to have had it become a problem.  Thanks for the info on this... Guess you learn new stuff every day. 
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: bp on April 06, 2012, 12:34:41 PM
As far as video or stills - it's the same parts, but with stills your mirror is only up (exposing the sensor) for brief moments.  I suppose if you happen to take a still at the exact moment a laser passes over your lens/sensor, it could happen. 
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: azizjhn on April 06, 2012, 12:37:57 PM
Is there any filter like the UV or something to stop the laser waves from affecting the sensor?
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: bp on April 06, 2012, 12:40:23 PM
excellent thought!  perhaps you'd like to experiment and let us know what you find out!   :D
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: Act444 on April 06, 2012, 12:51:00 PM
Wow  :o wasn't even aware of this risk. Well...I guess I know now where NOT to bring my camera! Learn something new every day I suppose...
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: zim on April 06, 2012, 01:46:11 PM
A laser does that permanently to a sensor!! ??? blimy if so that should be in the manual

well yes ....and hot soup will burn your tongue.  :)

UPDATE: How to break your 5D in a second (http://vimeo.com/13450755)

I really didn't know about this, at least soup burns aren't permanent lol...... mmmmmm tomato :P
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: sanjosedave on April 06, 2012, 01:54:17 PM
If Canon rejects repair request, and if you paid by credit card, depending on the card, the card could cover repairs. There will be an admin paperwork hill to climb, though
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: AnselA on April 06, 2012, 02:39:28 PM
Did you burn it with a laser already? If not, I think this is very weird.
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: dirtcastle on April 06, 2012, 03:32:35 PM
If a laser can do that kind of damage to a sensor, I wonder what it could do to an eyeball!
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: Canon-F1 on April 06, 2012, 04:12:23 PM
If a laser can do that kind of damage to a sensor, I wonder what it could do to an eyeball!

when your close enough your eyeball is toast.

laser and photographer donĀ“t go well.... ;)
 http://www.amateurphotographer.co.uk/news/Celebrity_photographer_laser_shield_could_trigger_lawsuits_news_289553.html (http://www.amateurphotographer.co.uk/news/Celebrity_photographer_laser_shield_could_trigger_lawsuits_news_289553.html)
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: airforceones25 on April 06, 2012, 05:38:05 PM
This is really interesting to me. Has anyone in this forum performed any sort of Light Painting? I've been itching to try but this has me sketched out. Is there a special type of lighting that is recommended for use so the sensor isn't harmed? Are LED's acceptable or will this same problem arise?

Yikes.....
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: akclimber on April 06, 2012, 07:17:24 PM
This is really interesting to me. Has anyone in this forum performed any sort of Light Painting? I've been itching to try but this has me sketched out. Is there a special type of lighting that is recommended for use so the sensor isn't harmed? Are LED's acceptable or will this same problem arise?

Yikes.....

LEDs are fine for light painting as are just about anything else - just don't use lasers and point them at your sensor.  (bummer for the OP - hope it works out OK) 

Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: birtembuk on April 07, 2012, 01:32:26 AM
Wow, good to know. With new low-light capabilities of 5D3, it'll be tempting to shoot around in dark areas where those lasers just pop out of nowhere.
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: expatinasia on April 07, 2012, 01:45:10 AM
If a laser can do that kind of damage to a sensor, I wonder what it could do to an eyeball!

Exactly what I was thinking! I am too old for nightclubs but there are plenty of other places where they have lasers.

Is this just a Canon issue or does it affect the likes of Nikon etc?

I can't get over that! wow. I actually think the title of the thread should be changed to something like lasers can kill your camera!

I do hope you get it sorted out at no cost to yourself other than time and stress.

I bet a few sports photographers are a little worried about this, especially with the increased laser use directed at players.
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: Viggo on April 07, 2012, 02:56:24 AM
i think I read in a Canon manual once that it said; "never point your camera directly at the sun", they could very easily have added, and/or laser. Sue them!!

If it isn't covered by warranty, use your travellers insurance.
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: degies on April 07, 2012, 03:33:14 AM
Where I live people has recently been prosecuted for pointing lasers at aircraft as the come in to land. Lasers is said to temporarily blind the pilots.
I think I understand now why they take it so seriously!
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: msdarkroom on April 07, 2012, 09:01:52 AM
Where I live people has recently been prosecuted for pointing lasers at aircraft as the come in to land. Lasers is said to temporarily blind the pilots.
I think I understand now why they take it so seriously!

I've been on the receiving end of this. Not cool at all. No eye damage to me, thankfully, but just a really stupid thing.
It happens a lot and I'm not sure what the intent is. It's really, really dumb. I am glad they are prosecuting people for this but it is extremely hard to catch people when it happens.
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: suburbia on April 07, 2012, 09:05:10 AM
strange that the entire sensor isnt burnt as the laser surely would scan the whole area, it is odd it seems to be a single line of burnt pixels
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: JR on April 07, 2012, 11:30:25 AM
I would have never thought this is even possible!  very unfortunate.
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: aZhu on April 07, 2012, 12:38:08 PM
strange that the entire sensor isnt burnt as the laser surely would scan the whole area, it is odd it seems to be a single line of burnt pixels

If you look at the video, the brightest spot of the laser is where the 2 lines meet (crosshair)
Title: Re: 5d MK3 Shows horizontal and vertical lines!
Post by: jabbott on April 07, 2012, 01:09:13 PM
Is there any filter like the UV or something to stop the laser waves from affecting the sensor?
Optical notch filters that stop laser light exist but they are costly, small diameter and are made for specific wavelengths.  Here is an example: http://www.thorlabs.com/NewGroupPage9.cfm?objectgroup_id=3880 (http://www.thorlabs.com/NewGroupPage9.cfm?objectgroup_id=3880) Unless you know in advance what wavelength(s) of light are being emitted by the laser(s), it would be impossible to know what filter or filters to use.  Also, the type of laser light you can see with your eyes is in the visible spectrum, so a UV filter wouldn't work to stop it.