October 21, 2014, 11:29:24 AM

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Messages - johnsonstudios

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Wondering if there is any chance Canon will make a firmware update for the 1D IV so they can use the group function with the new 600EX flashes?  I know Canon doesn't want to do this for all their cameras, but doesn't it seem like they should give pros who have invested in 1 series cameras as new as the Mark IV this update?  Thoughts?

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Canon General / Is CPS service falling into dumps for others?
« on: June 29, 2012, 02:30:24 PM »
Wondering if others are having trouble dealing with CPS lately?  I'm considering dropping my Canon Professional Services membership after being told today that a replacement screw on my 24mm TSE II lens was going to cost $179!  For a small five cent external screw...  When I asked the account manager how they could consider that anything other than price gouging they answered that a large portion of the price was for "evaluation".  I asked what the point of sending in the "free clean and check" coupon was then and they answered that this was a more thorough check than the coupon was for.  Even though I didn't ask for a more thorough check, I just wanted the screw replaced!  I had recommended them in the past, but curious now whether others are seeing their service drop the past few years?

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Wondering if the 5D III's that are shipping now still have the black tape fix for the light leak issue, or whether that was just a temporary fix for the stock on hand and they have a more permanent fix for the bodies being manufactured now?

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