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1

EOS Bodies - For Video / Re: Problems with Canon mk3 locking up

« on: September 11, 2012, 04:17:50 AM »

One other factor that could influence this. In weddings previously where I have used the mark III as a stationery wide shot i.e. on a tripod that didn't move this did not happen. On this wedding I had the camera on a monopod and was moving it a lot.

What difference would this make I hear you say?

Well you raised the good point that this happened at around what the changeover point would have been. Now if you move the camera it uses more memory. So on the Mark II when you moved it you used to only get an 11 minute file out of it and it would stop recording what if the mark III always recorded 13 minute files but if you move it heaps during that 13 minutes the file becomes larger than 4gb and it freezes. I'm going to test this out...

2

EOS Bodies - For Video / Re: Problems with Canon mk3 locking up

« on: September 11, 2012, 04:12:59 AM »

Hi mate,
I had this happen to me while filming a Wedding on the weekend. Exactly as you described. One 12 minute file was recorded and then I was at the end of the second 12 minute file and it started to go in slow motion and then the screen froze with the red record dot in the right hand corner. I turned the camera off and the image was still on the LCD? Then I pulled the battery out and turned the camera back on and I'd lost the file. Two questions

a) Can you recover the file (it's meant to be a mov file but now appears as a zero kb dat file
b) Can you get Canon to fix this. I know that Canon wrote you a polite email back which more or less said that they can't do anything. But if you and I are having this problem is this for us to deal with or for them to fix? My Mark III is still under warranty.

To give you some ideas of what I was shooting with, I had a 70-200 IS on at the time, I'm using Sandisk 32gb 60mbs CF cards and genuine canon batteries. The climate I was shooting in was on the cooler side probably around 20 degrees so I don't think this is an overheating related problem.

I look forward to your reply, Hugh : )