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Lenses / Fingerprint "investigation"? (ef 35mm f/1.4L)
« on: April 02, 2013, 11:13:15 AM »
Received new ef 35mm f/1.4L from AMZN this morning. Had a tiny person's fingerprints smeared in an arc across front element. Also had the faintest of scratches around contacts, very minor, but indicating somebody had already tried the lens.
Expected usual replacement scenario, but was told by a rep and a supervisor that this item was under investigation by AMZN because of many similar complaints from customers.
Sure enough, even though over the weekend there was no note about "Only XX left in stock; more on the way," the item is currently only available from third-party sellers.
Now, I've done a preliminary check of the lens. Seems wonderful, indoors by incandescent and outside in super-bright daylight. Image quality great, and I love that shallow depth of field and minimal distortion. The fingerprints wiped off and the front element looks to be scratch free, as does the rear.
Question: Who would keep, who would return for refund?
Another question: Has anybody else received a new Canon lens with fingerprints? (This is my first time seeing them.)
Thanks!
Expected usual replacement scenario, but was told by a rep and a supervisor that this item was under investigation by AMZN because of many similar complaints from customers.
Sure enough, even though over the weekend there was no note about "Only XX left in stock; more on the way," the item is currently only available from third-party sellers.
Now, I've done a preliminary check of the lens. Seems wonderful, indoors by incandescent and outside in super-bright daylight. Image quality great, and I love that shallow depth of field and minimal distortion. The fingerprints wiped off and the front element looks to be scratch free, as does the rear.
Question: Who would keep, who would return for refund?
Another question: Has anybody else received a new Canon lens with fingerprints? (This is my first time seeing them.)
Thanks!