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Technical Support / EF 70-200 f/2.8 IS USM II strange IS noise - does the lens need to be repaired?
« on: January 20, 2012, 04:06:17 PM »
My 70-200 f/2.8 IS USM II is making loud (relatively) noises when the IS kicks on and off. Sometimes, it's the same loudness, and other times it makes a really good ratcheting sound. Otherwise, the lens (and IS) operates just fine.
A small mp3 of the sound (it's several cycles of me hitting the shutter release halfway, then releasing): http://dl.dropbox.com/u/35535541/70-200mmISUSM2.mp3
I'm assuming this is abnormal, since it's a louder IS on/off sound than any other IS lens I've heard, but I have no other 70-200mm lens to compare it to. I'm wanting to make sure Canon doesn't think I'm being too picky if I send it in for warranty repair.
And any pointers if/when I send it to Canon?
Thanks for your time!
A small mp3 of the sound (it's several cycles of me hitting the shutter release halfway, then releasing): http://dl.dropbox.com/u/35535541/70-200mmISUSM2.mp3
I'm assuming this is abnormal, since it's a louder IS on/off sound than any other IS lens I've heard, but I have no other 70-200mm lens to compare it to. I'm wanting to make sure Canon doesn't think I'm being too picky if I send it in for warranty repair.
And any pointers if/when I send it to Canon?
Thanks for your time!