« on: January 20, 2015, 02:14:36 AM »
I would like to say a big thank you for the video review and in particular, putting it out there that there is issues with some copies of the 7Dii.
I'm on my second copy of the 7Dii now and Canon are in their 2nd week of running diagnostics on it.
I am of the opinion that as Canon have not yet made an official statement regarding the known issues of the 7Dii, they will endeavour to keep all solutions on the down low and out of the public eye.
For the record:
1st 7Dii: Had focus lock issues, the AF point bounced around and would focus on a different point for each photo in a burst. This was acknowledged by Canon and replaced without a hiccup
2nd 7Dii: Struggles to maintain focus in AI Servo for moving subjects, a sequence of 12 images went from relatively sharp, to totally out of focus.
A second issue is very soft focus. Test shots done in Single Shot/One Shot with single point AF, camera on tripod on a stationary subject. 'Green dot' in the bottom right hand corner of the viewfinder indicates focus confirmation yet the images came out soft.
Please note! These anomolies cannot be replicated 100% of the time, as some shots are sharper than others taken with the exact same setup, in the exact same conditions
The technician advised they are aware of the Jeckyl & Hyde nature of these issues
CameraTek (appointed by Canon as their service dept in South Africa) has had a few 7Dii's in with similar issues to mine and have recognised the problem without official, 100% acknowledgement.
Guys, I am writing this because I feel there are enough 7Dii owners out there settling for non performing bodies. Please do scrutenise the performance of your 7Dii with a critical eye, $1800 is no small investment. If you are not happy with the camera, please hand it back for diagnostic checks. Certain issues, like physical AF system issues, cannot be rectified with a firmware update.
DISCLAIMER* I do know that there will those asking the questions, "does he know how to use the camera?" and "does he understand the AF system properly". The answer is no, not 100% but I know it sufficiently to know the cameras I got didn't work. Also, all my reported issues have been acknowleged by Canon.
Even if I help one of you guys out, that'll be enough for me.