February 01, 2015, 04:46:21 PM

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Messages - JonAustin

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1
EOS Bodies / Re: POLL: How many mp do you want anyway?
« on: January 31, 2015, 10:40:03 AM »
I voted 22, but only because that's what my 5DIII has.

I upgraded from the original 5D more for the AF system than anything else. I still have my 5D and 20D, both of which I still use regularly, and I usually shoot the 5DIII in mRAW mode (10mp), which I find more than adequate for excellent 12x18 prints (I look at those prints, framed and under glass, from a few feet away, not under a loupe).

As others have opined, I don't want more pixels. I do want cleaner and purer pixels (more DR, less noise, sharper, better color fidelity).

I can certainly understand those users who will always want more pixels; I say more power to them. I would just like for the lower end of the FF market to stabilize around 20mp, with continuing improvements in image quality and camera performance, without raising resolution. Given the current tech, what I'd really like is the 6D sensor wrapped in a 5DIII body, with in-camera cropping.

2
EOS Bodies / Re: Where is the EOS 5D Mark IV? [CR2]
« on: January 30, 2015, 06:01:48 PM »
I believe Canon has stated something about a full magnesium alloy body making WiFi difficult. Which is why the top of the 6D is plastic. Correct me if I'm wrong though.

I use an EOS M and the touch screen is really really nice quality. Like more responsive/accurate than an iPhone. I'm not saying that I would prefer a touch screen to physical controls by any means, but if it was literally just a freebie (that could be turned off) and physical control took zero hit, I see no disadvantage to it :)

Swiping and zooming through photos is quite pleasing with the touch screen on the EOS M. And quickly tapping to position the focus box is fantastic. Though that only helps in live view.

For video (especially if there is DPAF), a touch screen might have major value. Might be more 6D territory than 5D though.

You may be correct about Canon's statement, re: full mag alloy body and difficult WiFi implementation; I haven't seen that. Antenna placement is the key, and it may require one or more undesirable design compromises.

I don't shoot video, so I'm not part of the market for any touchscreen-related benefits to this application. And I don't use my phone for photography or image review, so the ability to swipe & zoom images on a DSLR's rear LCD isn't a feature I long for. But I can see the attraction / value to some.

3
EOS Bodies / Re: More About the EOS 5DS & EOS 5DS R
« on: January 30, 2015, 05:50:15 PM »
I see the limitations of my 6d's gps and the advantages of an external solution, but it unexpectedly has grown on my because it's so darn convenient. Unlike wifi, I wonder if it's really that hard to put the tiny gps receiver into the 5ds or if the decision is mostly driven by marketing.

For all we know, a GPS receiver is present on the 5DIII mainboard, but just not implemented (no antenna / operational firmware / menu options). I'm not saying it is, but it could be. Lots of electronic products with good / better / best models are built around identical mainboards (and, often, identical enclosures), and vary only in model identification, price and which features are implemented in firmware / software.

4
EOS Bodies / Re: More About the EOS 5DS & EOS 5DS R
« on: January 30, 2015, 05:39:51 PM »
I wonder if the narrow ISO range and high MP will mean Canon will finally come out with an image stabilized version of either the 24-70 f/2.8 or an f/2.8 version of the 24-105 IS L

Yes, bring it! (Either one.)

5
EOS Bodies / Re: Where is the EOS 5D Mark IV? [CR2]
« on: January 30, 2015, 04:06:50 PM »
I certainly hope it has a touch screen and wi-fi. It's long past time for these features to be integrated into upper end cameras.

Wi-Fi might be toucher because of how they build in the waterproofing.

Touchscreen is an altogether different problem. The 5D is still a prosumer and pro market camera...who may not want touchscreen to work through menus, etc.

I don't see any technical conflicts between WiFi and waterproofing.

I agree about touchscreens, though; I'd never use it. But I'm not opposed to touchscreen capability being added, so long as it can be turned off and doesn't degrade the visual quality of the LCD.

It would be great if the 5DIV would include the 1.3x and 1.6x cropping modes of the 5DS variants.

6
EOS Bodies / Re: More About the EOS 5DS & EOS 5DS R
« on: January 30, 2015, 09:42:50 AM »
So there will be a 5Ds, 5Ds R and 5D Mark IV?

It looks like Canon is planning to deploy three variants of a single design platform ... smart. As the market matures and saturates, it becomes necessary to segment to appeal to the niches.

7
EOS Bodies / Re: WIFI, GPS?
« on: January 30, 2015, 09:29:41 AM »
I wonder why the list does not mention wifi or gps. I find it difficult to imagine it will not have wifi at least (especially after Canon said that improved interconnectivity was one of the ways they wanted to regain lost DSLR sales).
depends on the chassis - the specs say full mag alloy. it may have GPS aka 7DII but probably not wifi.  canon's implementation of wifi requires some part of the body to have a plastic chassis component.

Not necessarily so. I think you're confusing body with chassis. The WiFi antenna would of course be placed within the body, but not inside the chassis.

8
After posting my previous observation, I went browsing through the Canon online store, just out of morbid curiosity. To my surprise, the refurb lens I had ordered (35/2 IS) was now showing as in stock!

So I checked my order status again; no change. I called Canon back, spoke with another polite and professional lady, who listened patiently, checked their inventory, confirmed they now have 7 of these lenses in stock, and "unblocked" my order so that it would ship out today.

What's weird is that there was no discussion of my order being "blocked" in my earlier conversation with Canon today; the term never even came up. So I have little confidence that my order would have fulfilled today, had I not seen the lens listed as in stock and called in a second time.

The moral of this little story for me is to CALL Canon whenever I want to buy a refurb item, rather than relying on their online store. Shouldn't be a problem, since they're open from 8:00 am to midnight every day of the week, except holidays.

9
Since it's been a week, I decided to go ahead and call in. I spoke with a very polite and professional lady named Ellen, but the bad news is that the lens I thought I had ordered is no longer in stock, so they can't fulfill the order.

She was unable to tell me exactly why my order didn't process, but conjectured that their system will process multiple order requests concurrently against any quantity of in-stock merchandise, and that the number of order requests in process often exceeds the available inventory. What she couldn't explain is why the system doesn't respond with a "Sorry, we're out of stock now" message to those order requests in process that don't complete before stock is exhausted, like mine. Consequently, I've been sitting on a useless order number with the status "Order received and ready for processing" for a week.

Of course, she had no idea when they'll get another such lens in stock. However, she did say that my order will stay in the system (since I haven't cancelled it) and will fulfill when they receive more inventory. We'll see.

10
EOS Bodies - For Stills / Re: Firmware: EOS 5D Mark III Version 1.3.3
« on: January 29, 2015, 10:04:33 AM »
There's so little reported as part of this firmware update, that I have to wonder what's included that's not reported.

I don't enjoy the nag screen every time I power up my 5DIII after inserting a 3rd-party battery. At least I don't get a nag screen whenever I attach my 3rd-party tripod collar to my 100L macro lens!  ;D

I'm just waiting for the "Hey, WTF?" posts if / when someone discovers something sneaky that Canon has slipped into this update. In the meantime, I'll stick with 1.2.3, as well.

11
I've purchased multiple refurbs from the Canon Direct USA store, usually without a problem. The last purchase had some complications... I tired of waiting for the status to change (I don't think I lasted quite a week, since previous orders were fulfilled within a day or two) so I gave them a call, and apparently my order was in some abnormal state such that it was just sitting there unfulfilled. It required several phone calls over the course of a few days to get the order cancelled and re-placed, then cancelled and re-placed again, but I did eventually get it (with free overnight shipping as a gesture).

This was my concern. Orders can occasionally fall into limbo. I'll give it a few more days before calling in.

As an aside, I'm consistently amazed at the customer support experience I receive from them; can anyone else relate? It's never more than two rings before a native-English-speaking representative picks up, and they're always very agreeable, knowledgeable and helpful...

That's good to know! If I do decide to call in, I won't have to "prep" myself for a frustrating or adversarial experience.

12
Photography Technique / Re: Which eye do you use?
« on: January 28, 2015, 01:58:43 PM »
Just be aware that the trade off [when using an eyepiece extender] for not having to clean your LCD as often is a 30% reduction in viewfinder magnification.

Once again, no free lunch! It's a shame that Canon couldn't sort their compatibility list alphabetically ... and did they really need to list all the kits and refurbished models? (Like there's a difference between them in this context.)

I'm right-handed, and use my left eye for the viewfinder. I never gave it a thought when I first picked up a camera, it just felt natural to do it that way.

I've tried using my right eye, alternating between left eye open and closed, and can't get used to shooting that way. I wanted to like right-eye viewfinding, to reduce the amount of skin oil transferred to the rear LCD. Reassuring to read that it doesn't make all that much difference.

13
I Just realized I never answered the question, the body I purchased had the same status. When I called to confirm I would receive the item, they stated that the items that are sometimes coming into the refurb store are listed on expected inventory based on logged returns/repair status/release from quality inspections/etc. I think it took about 2 weeks to receive the shipping information for the body but the lens was shipped in about a week. If you are in a pinch just call and they can give you the detailed status.

Thanks for all for your responses. Edge476's explanation of inventory sometimes listed before ready to ship makes sense.

I'm not "in a pinch," and can wait for the product (35/2 IS) to ship and be delivered. I didn't want to call Canon and upset the apple cart if my experience is par for the course. (How's that for a set of mixed metaphors?)

14
I have bought a lens as well as a refurb 5D lll and have had no issues. They charged my card once the items were shipped on both purchases. The 5D had less than 3K on the shutter and it saved me over $1K. Not to mention you get the same warranty as you would if you bought new. Be patient and I'm sure it will be fine.

And how (if you recall) were the intervals between your order dates and the corresponding ship dates?

15
I've purchased new items from Canon USA in the past, and have generally been satisfied with their fulfillment processes.

I just bought my first refurbished lens from them last week (January 22nd), however, and the status has been "Order received and ready for processing" ever since.

I have an order number, so -- even though my credit card hasn't been charged yet -- I presume that I actually have an order in place for this lens (which now is shown as "out of stock" in their web store).

Does anyone care to share his experience with or knowledge about this process? Doesn't Canon prep the refurb product for sale and shipping before listing it in their inventory? Any reason why fulfillment of an in-stock refurb product should take any longer than a new one?

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