« on: Today at 03:46:37 PM »
I had excellent experience with them too. I tried to buy the suite on a Saturday but there was a glitch and couldn't. I wrote to them and complained. On Sunday I was able to complete the purchase on my own. On Monday CS wrote to me and offered a 15 percent discount for the inconvenience. I thanked them but said I had already purchased the suite. I got an email back from them saying they had looked up my account, refunded the 15 percent, and if I had any issues to get back to them. In the age of customer disservice I was stunned. I am grateful.