« on: January 30, 2015, 12:58:54 PM »
After posting my previous observation, I went browsing through the Canon online store, just out of morbid curiosity. To my surprise, the refurb lens I had ordered (35/2 IS) was now showing as in stock!
So I checked my order status again; no change. I called Canon back, spoke with another polite and professional lady, who listened patiently, checked their inventory, confirmed they now have 7 of these lenses in stock, and "unblocked" my order so that it would ship out today.
What's weird is that there was no discussion of my order being "blocked" in my earlier conversation with Canon today; the term never even came up. So I have little confidence that my order would have fulfilled today, had I not seen the lens listed as in stock and called in a second time.
The moral of this little story for me is to CALL Canon whenever I want to buy a refurb item, rather than relying on their online store. Shouldn't be a problem, since they're open from 8:00 am to midnight every day of the week, except holidays.
Sounds like (one of) the same thing that happened to me in the epxerience I related. Glad you got it ordered!