The thing that gets some people upset is when you've invested huge sums of money in the glass, and then they "hold back" on the camera. Can/Nik almost have a duopoly in terms of market share. I believe these two companies have 90% of the dslr market, so it's not like buying a car, or TV, or new golf clubs. Once you buy in with the glass, you hope that "your company" makes a tech leap or strives for excellence in some way so that you have a residual long term benefit.
Exactly my point and the reason why I feel I have the right to complain. I've given Canon literally over $70,000 in glass and various bodies during my 6 years as a professional shooter and it pisses me off that I'm now locked into a system that doesn't deliver the goods. To add insult to injury is the fact that they are more than capable and appear to be doing it on purpose to maximize profits. When people say why don't you just switch or buy something else, I say sure, ask Canon to reimburse my $70,000 and then I'll consider spending it elsewhere and probably get more back for my buck. Otherwise I have every right to complain about a company that doesn't deliver products that maximize the investment I've already made with them.