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Messages - hhelmbold

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16
Third Party Manufacturers / Re: What to tell a newbie?
« on: August 15, 2012, 01:50:13 AM »
Wow - this got a lot more feedback than I expected  ;D

I can't quote on everyones comments else I will create one extra page with a lot of duplicate content hehehe...

Why did it hurt? Brand loyalty won't improve anyone's photographs.

No it doesn't and I did mention that in my original post, but you get loyal to a brand because it offers you something that no other brand can, maybe not technical, even an emotional connection can keep you loyal. And you are all correct about the glass... But everyone here is talking out of experience. And personal experience hardly ever motivates a beginner on a tight budget. They do not look at future glass investments or care about learning more about photography first (I am talking about the average 35 year+ home user here) they want to buy a camera now with as little money as possible but that can do as much as possible. My experience is that you can tell them camera A is the best camera for you and they will still buy camera F because they got a good deal and the salesman told them it is as good as camera A.

It all comes down to personal choice...

But overall I am saying that Canon is missing a crucial market here. Just about all the replies here is about the amazing glass Canon offers - but for a newbie buying a great lens only comes much later... after they invested in one or two camera bodies first. They might even buy a flash before considering a better lens. And from experience we know you should almost buy the CANON lens first, but in reality people don't think like that.

I also agree 100% that the D3200 isn't necessarily better than the EOS 650D... but it is on the shelf. I think that beats any camera on paper


17
As mentioned before it has crossed my mind and it is not because I think the dark side is better, but I think Canon is losing the plot in terms of getting their products out to the clients.

But to change the topic a BIT... Would you advise someone else to rather join the dark side looking at the entry level DSLR cameras and current availability?

18
Third Party Manufacturers / What to tell a newbie?
« on: August 14, 2012, 01:39:35 PM »
Today I came to a realization that Canon is indeed behind in the current camera market. I LOVE Canon products and LOVE my 1D X, but I also give training to new and upcoming photographers. I get a lot of questions on what camera to buy and what is the best camera and of course I know the best camera is the one you have in your hands, but how do you currently advise a new photographer to buy Canon if they just cannot deliver?

For example... I have someone who wants a camera to use when going overseas for travelling and holiday purposes (Powershot G1X will work here) and not sure if they will get serious about photography. But they also go away to a game farm frequently and wants to get a bit closer to the birds and wildlife. (SLR territory) Video is a nice to have feature seeing that it will also be a family camera.

Now newbies don't have a clue about ISO and shutterspeed and aperture and focal length etc - they want to push the button and get a great shot. Of course they will be disappointed and then they want to learn more on how to get the better shot.

Comparing Cameras AND availability just showed me once again that Canon has seriously dropped the ball. For what this student want the EOS 600D would be sufficient, but why force him to buy a Canon because I like Canon if the D3200 is clearly the better choice? I am comparing with the EOS 600D, because Canon had to recall the EOS 650D, once again, and it is not available - so in my opinion that isn't even a contender for someone who is burning to buy a camera.

I advised about 3 or 4 people in the last week to buy Nikon, and it really hurt! I still love my Canon gear, but Canon left a deep scar with the delays of the 1D X, the delays in the 5D III and now the EOS 650.

My only way of staying positive is believing they have something big up their sleeves... a game changer. Canon was the first to release a full frame DSLR and this made A LOT of Nikon users switch to Canon and they got a big market share there. Canon will have to bring out another miracle like the full frame DSLR - or they will lose all that ground they built up with it...

19
EOS Bodies - For Stills / Re: My Canon EOS-1D X Has Arrived!
« on: July 13, 2012, 05:08:37 PM »
Mine is here!!! ;D

Looking at the handbag I have to wonder if you had your priorities right here and your wife was sitting in the back seat or you are a wife and the husband was sitting in the back seat  ;D

20
EOS Bodies / Re: B&H 1DX Order Fulfillment Tracking
« on: July 10, 2012, 08:52:48 PM »
I ordered on March 20th and I know I won't get mine anytime soon, but for some reason, my order number is different than rest of your guy.. here is my order# 10199416XX. Anyway, I hope I will get mine soon.

In one of my conversations with B&H I was also told the order numbers are unique to the day it was placed

21
EOS Bodies / Re: B&H 1DX Order Fulfillment Tracking
« on: July 10, 2012, 04:36:20 PM »
At this point I would like to thank the OP DrDeano for starting this topic, without it I would have not known or had prove that my order got skipped and I'd still be anxiously waiting...

+1  ;)

22
EOS Bodies / Re: B&H 1DX Order Fulfillment Tracking
« on: July 10, 2012, 12:36:12 PM »
A miracle happened and my order was changed from backordered to a tracking number... right after I spoke to a representative from B&H telling me they don't know when the next shipment is coming. Wednesday is play day!

what was your order number? I feel like a 5 years old kid waiting for Santa....

My order number is 1019888xxx - But B&H told me the account nr has nothing to do with the time it was placed (still don't believe it as my order was placed at 3:29 EST and my number is lower than neuro's who was at 6pm roughly if I recall correctly) - I think I fell exactly between the 2 shipments and that is where the glitch came in. But all is good and I will have it tomorrow!!

23
EOS Bodies / Re: B&H 1DX Order Fulfillment Tracking
« on: July 09, 2012, 10:58:37 PM »
A miracle happened and my order was changed from backordered to a tracking number... right after I spoke to a representative from B&H telling me they don't know when the next shipment is coming. Wednesday is play day!

24
EOS Bodies / Re: B&H 1DX Order Fulfillment Tracking
« on: July 08, 2012, 12:56:02 PM »
After a long chat with B&H I got this answer :

Me: So explain to me how a higher order number than mine could have been included in the shipment?
B&H: The order numbers have nothing to do with the time that the order was placed.



Find this hard to believe - but take it for what it's worth

25
EOS Bodies / Re: B&H 1DX Order Fulfillment Tracking
« on: July 08, 2012, 11:53:57 AM »
Not that it really matters, but this is a chat that I just had with the same person that told me 2 days ago that they were still waiting for last Tuesday's shipment (I know, a loyal customer clogging up  the system...)

Me : I see that orders placed AFTER my order for the 1D X are being fulfilled/shipped, and I am wondering why this is happening.
B&H:  Hello you. My name is xxx, and I will be glad to assist you. Please give me a few moments to begin working on your inquiry.
Me:  Thanks
B&H:  Please allow me a moment while I look into this for you.
Me:  No worries
B&H:  I have looked into this issue for you, and I see that at this point we have shipped all the 1DX's that we received from Canon. These cameras are being shipped in the order that the orders were placed here at B&H. At this point we are still waiting on the manufacturer for more information as to when the next shipment should be coming.
B&H:  I apologize for the inconvenience that this is causing you.
Me:  But I see on a public forum that some people that ordered hours after me are about to receive their cameras?
B&H:  I can only advise you of the information available here at B&H, and i can assure you that these cameras are being shipped in the order that these orders were recieved here at B&H.
Me:  Is the battery that I ordered with the camera on backorder?
B&H:  No, that is available.
Me:  One last thing, I shipped in some used equipment 3 weeks ago to be credited towards the ID X and haven't heard anything except that the equipment was received, is this slowing down the processing of my order and when can I expect an update from the used equipment department?
Me:  quote # xxxxxx
B&H:  If you would like I could connect you with that department that would be able to address your inquiry.
Me:  ok, thanks
B&H has left the session.
Please wait while we find an agent from the Used Photography Sales department to assist you.
You have been connected to B&H.
B&H:  Hi
Me:  Hi
Me:  I send in some used equipment, quote # xxxxxx, and would like to check on the status
B&H:  CS is closed today please try back tomorrow
Me:  ok, thanks

...

B&H have made a stuff up with these orders and will not admit it. My order was also placed before several other people on this forum and it is still on backorder. No one at B&H can tell me what went wrong and I get the typical answer every single time that they have a "first come first serve" policy and if other people received it then they must have ordered from a different store.

I am fed up with this and leaving for London on the 15th without a 1D X thanks to B&H. So I am cancelling my order with them seeing that I will only be back after the Olympics and will take my chances elsewhere. B&H will never see me again! But they will hear from me!

26
I have thought many times of jumping ship. I have been waiting over 2 years for the new Canon flagship camera to be launched and when the 1D X was announced I was ecstatic! But this is also where all my doubts started... Delays upon delays just frustrated me and now the way Canon is handling the camera distribution is really annoying me and truth be told... I am not happy with Canon at the moment.

But I also know dumping a top brand you need something better to jump to and in this regard I have absolutely nowhere to go. Doesn't help jumping ship if you will just land in the water - you need something to jump to. The only way I will drop Canon at the moment is if I give up my photographic profession completely... and I have more of a passion for the art than I have a grudge against Canon  ;)

27
EOS Bodies / Re: B&H 1DX Order Fulfillment Tracking
« on: July 06, 2012, 07:51:02 PM »
hmmm... is this on the B&H order page? Mine still says Backordered and my order was just before yours...

Yes, in my order history.  I placed my order at around 6 pm Eastern time on 3/14.

 :( That is exactly the page I am looking at and I placed my order JUST before yours. My order number is 1019888xxx (close to 1019888000) but my status is definately still showing as "Backorder"

No idea what the heck is going on here...

28
EOS Bodies / EOS 1D X Wired LAN Instruction Manual
« on: July 06, 2012, 07:11:20 PM »
Not sure if others have posted this but I see Canon added the Wired LAN Instruction Manual for the EOS 1D X today.

http://www.usa.canon.com/cusa/consumer/products/cameras/slr_cameras/eos_1d_x#BrochuresAndManuals

29
EOS Bodies / Re: B&H 1DX Order Fulfillment Tracking
« on: July 06, 2012, 05:01:50 PM »
Mine says the same as Neuros and StantonS!

May I ask where it will be shipped to? My order was placed b4 Neuro's and the status is still showing as "Backordered". It will ship to CA and it has been paid when I placed the order...  :(

30
EOS Bodies / Re: B&H 1DX Order Fulfillment Tracking
« on: July 06, 2012, 03:21:01 PM »
Order status now shows In stock, order sent to warehouse.

Mine, too.  ;D  Still says 'Pending...' for the tracking number.

hmmm... is this on the B&H order page? Mine still says Backordered and my order was just before yours...

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