« on: August 05, 2014, 05:22:19 AM »
Hi I live in Victoria Australia and purchased a Canon 1DX but all is not well, the camera shuts down telling me to recharge the battery but the battery that came with the camera is fully charged, I went back to the supplier of the camera and he sold me another battery to see if the problem is the one that came with the camera from canon, I charged the new battery and installed it in my new !DX, but the problem exists I believe in the camera being faulty, I have been using Fuji cameras for the past few years without any issues and traded my Fuji as a deposit payment for my new canon, I took the camera back to the place of purchase here in Melbourne and they said it must be returned to canon for repairs, so I looked across the web for more of the same problems as I have got with mine, to my surprise I came across a professional in new south wales that took canon to court over his new 1DX and lost the court case. is this what's happen when you get a lemon, also when formatting a new SanDisk sd card it now does not work even in my PC . what would you do.
the link below is from the NSW court case that canon refused to fix.
Canon warranty dispute leads to claims of fraud
1dX does not use SD cards.
It's not a case to take to court. Why did he SELL you a new battery? that's ridiculous. If the camera is faulty when you buy it, it's just to return and get a replacement, do not take the argument with the store if they want one. You call Canon and clear it out first, and just swap to a new camera. If it's different rules than here and there is no such thing as d.o.a time, simply send it in for repair and tell Canon you want a new one, not to repair a brand new product.
All I can say is that sh!t happens, and it's most likely solved with some patience, and you'll get a working one to use hard for many years.