« on: December 20, 2012, 02:31:12 PM »
and...I would understand if your pay for a camera which works flawlessly. Unfortunately I bought my in May, and so far, several European service actions hasn't fixes mine. Service in Germany even completely blocked one of my ,almost new, L lens. No one is willing to exchange the camera for a new one. I own 5 lenses (4 Ls) and that's why I cannot be happy with Canon. Paid really a lot for the brand new, faulty body, without good working AF, so I feel like I just waste my money right now. I completely agree that Canon is too expensive relatively, but mine was the most expensive camera I had ever bought. I wanted to buy some new lens next year but I just cant. Trust me-that is a real reason to be unhappy with Canon, the will just left you with faulty body if you are unlucky. The issue and the whole case is not only my problem as there are also 3 other professional photographers on the local most known Canon forum, who have the same problem with Canon. We have been just completely left with faulty gear. So my advice is double or triple check otherwise service will not help you in some cases.
When you say you are left with faulty gear, do you mean 1) it does not work as advertised and Canon won't fix it, or 2) that it does not work the way you want it to (but does work exactly the way it is designed)?
If the former (1), you have legal recourse available to you. Contact your government trade commission and ask them how to file a complaint. I seriously doubt that Canon repair really is leaving you high and dry - I want to hear the rest of the story.
If the later (2), then there is really nothing to be done, other than to either wait until Canon makes one works the way you want, see if Magic Lantern does what you want, or change to a different brand that may (or may not) work the way you want.