What is appalling about this?
A macbook and a macbook with creative suite have the exact same hardware, yet the one with creative suite will cost you an extra 3.5k.
Youre essentially paying for the software that costs the company money and time to develop. Programmers arent free guys.
I agree, programmers aren't free guys. But that being said, your analogy is flawed. A more correct analogy is that you have
to buy a Macbook with CS6 for $3.5k more. You can't buy a Macbook and later decide you want to get CS6 and just buy the software for an additional upgrade free.That
is what Canon has done. Although that is not necessarily morally wrong, it's definitely frowned upon and hurts their high-end customers. I don't understand their reasoning behind it. What sort of misguided business decision was this? They obviously know they made a mistake, otherwise why hide the only difference being the firmware and say "oh, it's because of heat dissipation, bandwidth issues, etc". They made is sound like that they upgraded the inside significantly, instead of just removing the X and adding a red C on the outside. Ugh.