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Messages - stoneysnapper

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16
EOS Bodies / Re: EOS-1 Announcement Q2 2014? [CR1]
« on: November 01, 2013, 03:40:45 PM »
I'd be a lot happier if they just announced they had the 1Dx working correctly. My first 1Dx is currently back in Japan at Canon Inc, I got a loan body through CPS (came from Germany) and it was the same, I then got a brand new body courtesy of Canon UK and it exhibits the same problem.

The 1Dx has an inherent problem with lubricant splashing onto the sensor, probably 90%+ of its users (Press and Sports togs) won't be aware of the issue because unless you are shooting above F11 and with a good portion of sky or uncluttered area in the image or so you probably won't see the problem. I had the sensor on the original body cleaned about 5 times in around 8 months and every time I used it thereafter the problem reappeared within a very short space of time. I thought that it was 12fps that was causing the problem however the new body I have has not been used at 12 fps as yet and it is exhibiting the problem after less than a thousand shutter activations.



17
Site Information / Posting problems
« on: August 19, 2013, 03:47:59 AM »
Hi I tried to make a post last night with an Image attached, site wont post the Image or text, Image was 2.4mb. I then tried a test post with text only and it posted fine. So after that I tried to post the new topic and I get a message saying I've already posted that subject but its not showing up anywhere. You cant see it in the Forum nor can I see it in "My Posts" under my profile.

Help?

I'm keen to post the image as I need opinions on a problem.

Thanks for any help.

Brian

18
EOS Bodies / Re: Canon 1DX Damaged by CPS
« on: July 21, 2013, 02:34:26 PM »
I got my camera back one day before I left to go to Tuscany on holiday, this was after having to send it back after the recall service when it came back with the sensor filthy. I've had major issues with my 1Dx since I noticed the oil splatter on it last September, about a month after I got it. Its been to Canon twice since then, and back twice again, once for the recall and again to clean the sensor. On first occasion sensor came back much cleaner but not perfect, 2nd occasion same thing, 3rd occasion (recall) sensor came back filthy, 4th occasion it was spotless.

Anyway thats a brief history of it, so for the first week or so in Tuscany I have used it largely for street images, shots of my kids in the Pool (12fps), the odd landscape but mostly all at the F1.2 - F5.6 aperture range using roughly 3 lenses, 85mm, 24-105 and 70-200. So on Monday past I see some mist forming in the Hills we are in and jump in the car to go to higher ground, and for all of my landscape shots I am using my 70-200, possibly the 24-105 to begin with, then switching but only one lens change. So now I am shooting at F16 and occasionally at F22. Get back to the Villa and dump the images into Lightroom and start to process them and to my horror there they are again, what looks like oil splatters. I can be pretty certain its not dust as all of the marks are the same size size, similar density and one clone/heal brush size in Lightroom fixes them all. There are bout 20 of them, on a portrait orientation image with the bright sky in the upper 1/3rd that is where the majority are showing themselves, in the lower 2/3rds where the landscape is its more difficult to highlight them. I'd need to take an F22 image of a bright sky to be able to pick them all out.

Do Canon have an issue with this camera which is not being highlighted by their main sector of users, sports/news photographers who are probably shooting at F2.8-F5.6 for most of their work and at these apertures the marks which will appear larger but are barely visible if at all at that range?

I'm seriously unhappy about the 1Dx, I've owned 4 different DSLR's prior to this and never had a sensor dust/dirt issue and I certainly did not expect it from this body having shelled out more than the total cost of the previous 4 on this one body. If its acceptable to the moderator I'm going to post this under a new thread too as a general question to get other user experiences.

19
EOS Bodies - For Stills / Re: 1D X Product Advisory
« on: July 01, 2013, 10:59:59 AM »
Forgive my ignorance if this is obvious to others, when you send in your camera how do you pack it? Original box? Other? Bubble wrap? UPS? Etc...

Just curious as the hold up for me on sending mine in is knowing exactly how to ship it safely.

Cheers =)

Shawn L.

I have been using the original box, body packed as orignally sent and I put in bubble wrap to fill the empty space. Then I bubble wrap the box and wrap it in brown paper. When Canon arranged to have my 1Dx uplifted for the recall I did not get enough notice and the courier turned up early so I had to give it to him as it was and he said he would bag it once back at the depot. Box came back in a right mess. I've now decided to keep the larger box/packaging Canon sent it back in for return trips.

20
EOS Bodies - For Stills / Re: 1D X Product Advisory
« on: July 01, 2013, 09:05:28 AM »
Thanks to everyone who posted their experience with the repair here. It seems it will go without a hitch. Mine is shipping on Monday.

If the sensor came back with dust and hairs I would clean it myself, it was the oil that was the concern.

I wouldn't mind dust and hairs on it if I hadn't asked for them to clean it! Mine has been in 3 times now and each time the dust visible through the viewfinder has got worse also, not all the oil had been removed either, particularly at the corners and edges.

Are you sure the dust is on the sensor??? if it was it would not be visible through the viewfinder..
The focusing screen will often have specs of dust and hair.. It's super easy to clean too.
I have a tool to open and change the focusing screen but it's easily done with just your fingers if you only grab on to the edge. Then just blow the dirt off of it and put it back.

Thanks for replying, I realise the dust on the sensor is not viewable through the viewfinder, I meant that the dust visible through the viewfinder had got worse also, so as well as sensor dust/oil not being cleaned properly there was additional dust visible through the viewfinder that was not there before. Like you you I also have the tool for replacing the focussing screen, I needed to buy a new screen back in January when I was a bit of a clown trying to clean the additional dust that came back courtesy of the service department and ended up marking my original screen. So its all been a bit of a pantomime.

I'm sure when it comes back this time it'll be fine. I hope...

21
I'm not a wedding photographer but I've shot 4 weddings for friends and relatives and each time done it with a single body but I wasn't getting paid and the couples knew the risks. But if someone is paying you and you have that once in a blue moon equipment failure then what are you going to do? For me it has to be the extra body, with the II as your backup. No camera no business.

22
EOS Bodies - For Stills / Re: 1D X Product Advisory
« on: June 30, 2013, 05:19:27 PM »
Thanks to everyone who posted their experience with the repair here. It seems it will go without a hitch. Mine is shipping on Monday.

If the sensor came back with dust and hairs I would clean it myself, it was the oil that was the concern.

I wouldn't mind dust and hairs on it if I hadn't asked for them to clean it! Mine has been in 3 times now and each time the dust visible through the viewfinder has got worse also, not all the oil had been removed either, particularly at the corners and edges.

23
EOS Bodies - For Stills / Re: 1D X Product Advisory
« on: June 30, 2013, 03:10:17 PM »
I got my 1Dx back yesterday (Wednesday 26th June) after being collected last Thursday, 20th June. When it was away I asked if Canon would do a complimentary sensor clean. I wish I hadn't, it came back worse than it went away. 3-4 foreign bodies including 2 hairs on the sensor as well as several remaining marks. I sent Canon an image showing the issues and made a call to them, I'm waiting on them coming back to me tomorrow morning to confirm it going back for another sensor clean. I'm taking it to Tuscany a week on Saturday so I'm slightly concerned it wont come back in time as UPS, Canon's courier only delivers to my town Mon/Wed/Fri.

Really disappointed in Canon QA systems, that's 3 times in less than a year the body has been in for a sensor clean and each time its come back its not been perfect, this time its by a mile the worse its been.

I have to say dealing with the Admin Staff at Canon (Centenial Park) is a pleasure, they are very helpful, its just a pity the technical staff dont back them up with similar service.
wont you just clean it yourself?

To be honest I'm not keen on cleaning the sensor in a camera that cost me £5300 when I've never cleaned one before. I read a lot of people saying its easy depending on the kit you use of course. I'm not convinced though I should have to clean a sensor which has never been perfectly clean since I first got it, I'm happy to get it done under warranty or pay for it to be done. Seem to remember seeing their price was £40 or so for a clean. I'll pay that and leave the liability with them not me.

24
EOS Bodies - For Stills / Re: 1D X Product Advisory
« on: June 26, 2013, 07:37:01 PM »
I got my 1Dx back yesterday (Wednesday 26th June) after being collected last Thursday, 20th June. When it was away I asked if Canon would do a complimentary sensor clean. I wish I hadn't, it came back worse than it went away. 3-4 foreign bodies including 2 hairs on the sensor as well as several remaining marks. I sent Canon an image showing the issues and made a call to them, I'm waiting on them coming back to me tomorrow morning to confirm it going back for another sensor clean. I'm taking it to Tuscany a week on Saturday so I'm slightly concerned it wont come back in time as UPS, Canon's courier only delivers to my town Mon/Wed/Fri.

Really disappointed in Canon QA systems, that's 3 times in less than a year the body has been in for a sensor clean and each time its come back its not been perfect, this time its by a mile the worse its been.

I have to say dealing with the Admin Staff at Canon (Centenial Park) is a pleasure, they are very helpful, its just a pity the technical staff dont back them up with similar service.

25
Third Party Manufacturers / Re: 10 stop High quality ND filter
« on: June 20, 2013, 04:55:16 PM »
Interesting that Formatt Hi-tech filters have not been mentioned, they are a UK based company, their filters have went up in price over the last couple of years probably due to being compared favourably with Lee. I'm pretty sure I paid £80 for their Pro 10 Stop around 2 years ago and they supply with a fitted gasket to fit the Lee holder. Its now around £100. It has a blue cast similar to the Lee Big Stopper.

I had the B&W 10 stop about 4 years ago and whilst I thought it was great I really did find screwing it on and off a bit of a pain for refocussing etc, I much prefer the convenience of slot in filters. I see some other people prefer convenience of screw on.

Formatt Hi-Tech

http://www.formatt.co.uk/stills-filters/filters/standard-n-d/stills-filters.aspx


26
EOS Bodies - For Stills / Re: 1D X Product Advisory
« on: June 19, 2013, 06:47:43 PM »
Like Bornshooter Canon called me today to arrange pick up tomorrow hopefully although UPS tend not to deliver to my town on a Thursday, so we'll see. Pretty certain if I had not registered on that link I posted previously or made contact with them I would not have got that call, I'd be interested to see if any others received unsolicited calls. My previous experience with lube splatter is not good so I'll be sure to run it at 14fps on its return.

Oh and the UK cps rep emailed out all UK cps members early this evening to advise of the issue. Baffling why Canon can't coordinate the release of these recalls across their regions, not a big deal I know but basically UK owners would have found out via forums like this one, or a few days after their American cousins via that email, not sure about other regions. Pretty sure cps reps would prefer not to hear about it from customers too.

27
EOS Bodies - For Stills / Re: 1D X Product Advisory
« on: June 18, 2013, 06:44:23 PM »
I read this on CR this morning in the UK and I have to say I was first of all miffed to have to read about it on CR and then on the Canon USA site, I haven't seen any mention of it on the UK or Europe site which I think is pretty poor. I emailed my cps rep right away to ask about procedure and he referred my email to Service. I also contacted service directly. 2 different responses, Service direct said I had to arrange to send it in at my cost presumably, despite me including a link to the USA page highlighting its a warranty issue. The answer I got from the cps directed Service rep asked me to register my body with this link and they will contact me to arrange collection.

https://www.didp.canon-europa.com/web/cwpextra.nsf/WebPage?OpenForm&pid=8AC99E6AEAD6EDDBC125755F0040A379&rid=C3C1814A59174259C125755F0040B3E8&language=English&country=UK

My kit is cps registered which didn't seem to make any difference, when you complete the form and submit you get a white screen with no message to tell you if its been registered or not. Useless.

I'm also miffed because I have had my 1Dx back with Canon twice since I bought it in August last year to have the sensor cleaned due to the suspected lubricant splatters as posted about on here and other forums. 2nd time I got it back they said it was a goodwill gesture blah blah blah when it was clearly rectifying a defect. I was less than chuffed about the insinuation that the dirty sensor was my fault. On both occasions I have got it back there has been more dust in the body than it went away with and I'm talking hairs etc visible through the viewfinder. After I got their note about the "good will gesture" I took images through the viewfinder showing all the visible artefacts and mailed it to them along with images showing all the sensor marks one month after purchase and a couple of months after the first clean. Not surprisingly they did not respond and when prompted they suggested I take it up with the repair centre!

So when it goes in this time I'm expecting it to come back with a potato field in it....

28
Lenses / Re: Fair price for a used 85mm 1.2L II
« on: April 29, 2013, 07:27:17 PM »
I pad $1800 for a used 85mm F1.2 II from B&H and it was rated at 9/10 by them in terms of condition etc. There is currently one on B&H Used for $1689.95 plus taxes I assume.

29
Landscape / Re: Post Your Best Landscapes
« on: March 22, 2013, 01:53:40 PM »
Took this on the Isle of Skye at Elgol. Did well for me in competitions this year.


The Cuillins by briandoyle1, on Flickr

F16, 37 Secs, 22mm on 1Dx with 16-35ii.

Very nice!  Did you use any sort of ND filter?

Thanks, Yeah I used a Format 10 Stop.

30
Landscape / Re: Post Your Best Landscapes
« on: March 22, 2013, 01:52:15 PM »
Did well for me in competitions this year.
I can see why ... EXCELLENT image, well captured.

Cheers thanks

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