« on: February 17, 2011, 05:39:06 PM »
I sent Canon Professional Services a query and got following prompt (expected?) response:
Thank you for contacting Canon product support. We value you as a Canon
customer and appreciate the opportunity to assist you.
There are no problems when using Canon flashes with Canon cameras. If
you add a third party product between a Canon camera and a Canon flash
and the combination fails, then the fault in design lies within the
third party product. Canon does not collaborate with third party
manufacturers. It is up to the third party manufacturer to make a
product that does not inhibit the functionality of the Canon product.
Perhaps you should contact the manufacturer of the third party device
that you intend to use.
I hope this information is helpful to you. Please let us know if we can
be of any further assistance.
Thank you for choosing Canon.
Technical Support Representative
Special Note: Certain issues are very difficult to resolve via email. If
your question remains unanswered after you have received this email, you
may call our special toll-free number for email customers with
unresolved issues and speak to a technician by dialing 1-866-261-9362,
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