I bought a 5DII refurb from Canon USA. I would have thought it as new if I didn't buy it myself. A refurb can be a return, a damaged box an overstock item... basically a million reasons why the manufacturer could get the product back. Then they can't legally sell it as new so it goes for refurb. It has also been put through factory standard testing to make sure it is up to snuff. It's not a "USED" product. But I guess it's possible it could have a scuff or a few shutter clicks. I wouldn't hesitate because of that though.