« on: October 12, 2012, 05:05:28 PM »
When I bought my 300mm f2.8L IS II from B&H back in July, I got next day air UPS. When a tracking number hadn't shown up by evening, I called B&H and they admitted that they had for some unknown reason failed to ship it. Without asking, they immediately refunded my money for shipping and sent it out next day air. Out of the 26 orders I have made with B&H this year, this was the only one that they screwed up on.