« on: September 11, 2013, 06:01:48 PM »
Sent the following (slightly editted to CPS)
I received the notice about the changes in the CPS Program. As a CPS member I have mixed reaction to the changes.
First of CMS is a great service and I am glad to hear it is being expanded.
More trade shows, events, etc does not impact me, as I shoot wildlife and nature. You are unlikely to have an event in Botswana or coastal area of Alaska where there is high density of grizzly bears
The reduced discount on repairs is probably offset by the reduced membership cost so I will call this a wash.
And the reduced time to evaluate equipment greatly reduces the utility of this service. To full evaluate equipment I need to try the equipment in the field, under real world use. That means a trip, general 7-10 days in length. With a 2 week evaluation period, I could do this. One week make evaluation much harder. I would like to see longer evaluation periods with a modest fee charged for anything over a week.
Lacking from the program is priority purchasing. When the 200-400 was released, I had very hard time finding one; as a Platinum CPS member it would have been great if I could requested that an extra lens be shipped to my dealer with “my name on it”. Also it would be great if we had priority access to refurbished equipment – perhaps identify equipment desired and when an items comes available it is held for us for 48-72 hours.
Thanks for listening. CPS is a great program but not all CPS need the same service. For me priority access to new equipment and time to evaluate equipment in the field are of paramount importance.