« on: October 30, 2013, 06:11:11 PM »
On a £4800 camera, specks in the viewfinder may not affect pictures, but it certainly raises my blood pressure.Mine's headed in for service. I definitely need to do it as the vf is filthy and the sensor keeps getting mucky.
Will see what Canon say
Please keep us updated, I should probably send mine in soon also and see if they will clean the prism area. Canon Canada has told at least two people that they won't clean this part under warranty. It is a big job to remove it and clean it and they claim it doesn't affect pictures which is true but still lame to look at all that gunk every time you put the camera to your eye.
I get the feeling cps operate a little differently hear-I've heard of people getting settlements because turn around times weren't met.
I've sent the head of cps Europe an email. We'll see what's said