Nikon only has second class citizens when it comes to their customer service
Better specs don't equal respect, they are trying to compete.
About the only thing stoping many people from switching is Nikons abysmal service recornd in the USA. At one time Nikon had a good reputation ... but NOT anymore.
BTW Nikon has had better focusing and metering for a long time, I've never understood Canon's lack of competitivness in this area. I guess focusing and metering aren't at the head of the list for Canon users