Adobe has great software for the end user. From the software development and technical support side, their software is hard to work with, install, upgrade and configure. Adobe arbitrarily does things in the background during upgrades/installs that are undocumented and uncontrollable. It can be maddening. Don't even get me started on the endless list of migrating bugs during regular use, CPU and memory management headaches. Let's just say everyone has gotten used to rebooting often, whether it's a mac or a PC. Buy or build the best fastest computer for Adobe to run on and it will run like crap anyway. I wish I had a nickel for every time I heard the words, "What the F were they thinking!? Why!? Why!!??? Why does this software suck so much!!??" Can be frustrating at times to say the least. Then there are the other times where you actually do hear, "Wow! This software rocks!! I love this feature!" So it's not all bad but it's just a crap shoot what you will be yelling from day to day. Suffice to say that I don't upgrade anything from Adobe until it's been out for at least a month.