I had to send a 24-105L in for the same reason. I have owned it for several years and it has worked well but, during the summer on a trip to Scotland, it didn't perform good at all. When blown up, images were softer than they should have been, given the shutter speeds used. I sent it to Canon and they corrected the various lens focus adjustments (including the "tilt" focus which I don't think MFA can address) and checked the IS unit. When they returned it to me it was corrected to be within "Factory tolerances". It's back to performing as good as ever. Cost me nearly $200USD though…