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Author Topic: LP-E6 battery failure - Canon 6D  (Read 17530 times)

AnimationTrip

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LP-E6 battery failure - Canon 6D
« on: December 11, 2012, 05:25:00 PM »
I just got a Canon 6D. I sold my 5D Mark II a year ago, and kept my two extra Canon LP-E6 batteries. They should work fine on the 6D, but I get zero response when I put them in the 6D. Any ideas why? (The LP-E6 battery which came with the 6D works fine).

Perhaps related to this, I charged the older batteries first, but I never got a solid green light -- it only progressed to the fast-flashing orange light stage of the charge. Are these batteries toast, perhaps due to non-use? I'm perplexed about why they both failed like this.


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LP-E6 battery failure - Canon 6D
« on: December 11, 2012, 05:25:00 PM »

neuroanatomist

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Re: LP-E6 battery failure - Canon 6D
« Reply #1 on: December 11, 2012, 06:01:56 PM »
How were they stored?  If they were nearly empty when you put them away for the year, they may have self-discharged beyond the recovery point. Or, if they were fully charged then exposed to heat for a whine, that can permanently damage them. The fact that they couldn't be fully charged suggests they're dead (nothing to do with the 6D).
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Mt Spokane Photography

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Re: LP-E6 battery failure - Canon 6D
« Reply #2 on: December 11, 2012, 06:47:25 PM »
As Neuro noted, batteries self discharge, and can reach the point where the internal electronics will not let it take a charge.
Here is some information that applies to most all lithium ion batteries.
http://batteryuniversity.com/learn/article/low_voltage_cut_off

AnimationTrip

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Re: LP-E6 battery failure - Canon 6D
« Reply #3 on: December 11, 2012, 07:38:34 PM »
Thanks for your thoughts. They were both fully charged a year ago, and stored in a cool dry place for these past 12 months. Per that article (link), do you guys know if there is any charger that has a "wake-up feature or boost" to reactivate and charge LP-E6 batteries that have fallen asleep? It would be a shame to throw away these expensive Canon batteries.

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Re: LP-E6 battery failure - Canon 6D
« Reply #4 on: December 11, 2012, 08:24:00 PM »
A discussion was going on at dpreview about this issue a few days ago: http://forums.dpreview.com/forums/thread/3348133

Basically the 6D does not recognize 3rd party batteries, but they still function and provide power. I have one and it works fine, just no indication on the LCD or in the menu of its status.
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AnimationTrip

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Re: LP-E6 battery failure - Canon 6D
« Reply #5 on: December 11, 2012, 10:37:32 PM »
Actually, these are not third party batteries -- they are authentic Canon LP-E6 batteries. The issue seems to be that they gradually discharged, the internal voltage is very low, and now the Canon charger can't "wake them up" to begin the charging process.  http://batteryuniversity.com/learn/article/low_voltage_cut_off

Do you guys know any way to reactivate and charge LP-E6 batteries that have fallen asleep?

Spaca

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Re: LP-E6 battery failure - Canon 6D
« Reply #6 on: January 04, 2013, 12:42:25 PM »

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Re: LP-E6 battery failure - Canon 6D
« Reply #6 on: January 04, 2013, 12:42:25 PM »

hemidesign

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Re: LP-E6 battery failure - Canon 6D
« Reply #7 on: January 04, 2013, 08:53:28 PM »
I'm going thru the same freaking problem.. the instructions above didn't work because my brothers (60D) batteries and my charger (or his charger) are brand new...

I bought the new 6D and I'm trying to use the LP-E6 from my brother's 60D.. and the camera won't read the batteries at all.. the camera works, but I cannot see the full batteries bar, and the screen says "communication with canon lp-e6 battery is irregular. continue to use this battery?" .. strange because his batteries are original and new.. and both cameras by Canon website uses LP-E6!! freaking strange...

Btw, I contacted Canon CPS.. waiting for the answer.. seems to be an newer version of the LP-E6 batteries.. just ridiculous! They should change the name for LP-E7 or something...

hemidesign

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Re: LP-E6 battery failure - Canon 6D
« Reply #8 on: January 04, 2013, 09:17:12 PM »
I contacted Canon.. they will investigate this stupid thing..

many people has the same problems about the 6D using older version of LP-E6..

http://www.dslrfilmnoob.com/2012/12/11/canon-6d-decoded-battery-issues/

the problem above, the guy was using aftermarket decoded batteries.. I'm using ORIGINAL and got the same problem!!
« Last Edit: January 04, 2013, 09:26:28 PM by hemidesign »

Mt Spokane Photography

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Re: LP-E6 battery failure - Canon 6D
« Reply #9 on: January 04, 2013, 10:02:52 PM »
I've seen about 3 or maybe 4 versions of the LP-E6, but they have all worked fine in my 5D MK II, 7D, and 5D MK III cameras.  I have bought all from a reputable camera dealer.  There are a lot of counterfit ones around that are sold on ebay, and some have appeared from 3rd party sellers at Amazon.  Even some camera stores in the UK got fooled into selling them a couple of years back.  The ones Amazon sells have always been genuine.  I've had 8 or 10 over the years, but having sold off my two 5D MK II's, two 7D's, and one 5D MK III, I have just two LP-E6 batteries and a 5D MK III at the moment.

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Re: LP-E6 battery failure - Canon 6D
« Reply #10 on: January 05, 2013, 12:08:43 AM »
I have one Canon LP-E6 battery that looks perfectly genuine but throws the Error Msg in the 6D.  It matches pictures some reviewers have posted on Amazon that are counterfeit.  So I got one fake Canon battery that looks real.  I remember now that when it came, it came in a small "Canon" box.  The genuine batteries come in clear plastic/cardboard packages that can hang.
Yes, but what would  surapon  say ??  :D

hemidesign

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Re: LP-E6 battery failure - Canon 6D
« Reply #11 on: January 05, 2013, 12:19:18 PM »
answer from Canon CPS:

----------------------------------------------------------------------------

Thank you for contacting Canon product support regarding the battery options for your EOS 6D. I'm sorry that you're running into battery problems with some batteries.
Let me suggest that you take out the battery from the camera and clean the contact points in the camera casing, as well as on the battery itself, with a pencil eraser.

After leaving the battery and memory card out for at least 30 minutes, put them both back into the camera.  It might even be a good idea to ensure that the battery is fully charged before placing it back into the camera's battery compartment.   

Also, check the problem battery and see if it matches the logo appearance and style of the good battery. There are knock-off batteries that other companies sometimes try to pass off as Canon batteries, they look identical as the Canon ones with serial code, and these knock-off are the batteries which doesn't work like the originals, and might damage the camera, which is why we suggest that you stick with the authentic Canon batteries, make sure you have bought the batteries from Canon store or any reputable Canon store reseller.
Let us know if you have any other questions, and thanks again for choosing Canon.
Sincerely,

Nick from Canon CPS
Technical Support Representative

------------------------------------------------------------------

So.. my brother's batteries are FAKE.. I don't know how and why... ????

uernst13

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Re: LP-E6 battery failure - Canon 6D
« Reply #12 on: February 02, 2013, 03:49:31 AM »
I have a 7D and a 60D. Since I am used to having to upgrade the battery every time I buy an upgrade for my point-and-shoot (S90, S95, S100), I was pleasantly surprised that they both used the same battery, the LP-E6. When I got my 6D, I was pleasantly surprised again when I discovered that it also uses the LP-E6. So now I have three original Canon batteries, all looking the same to me. From what I gather here, they may not be exactly the same.

The problem that I have found is that the batteries discharge in the 6D, even when the camera is turned off. And now I am in the field, found that the battery in the camera had discharged, and can't even charge that battery (on a 220 V outlet), so once the backup battery is gone, so much for shooting. I may have made the mistake of not tracking which battery and which charger came with what camera. And of course you discover that in the field.

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Re: LP-E6 battery failure - Canon 6D
« Reply #12 on: February 02, 2013, 03:49:31 AM »

J.R.

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Re: LP-E6 battery failure - Canon 6D
« Reply #13 on: February 02, 2013, 07:44:11 AM »

The problem that I have found is that the batteries discharge in the 6D, even when the camera is turned off.

It happened with me when I had the GPS logging information activated on the camera. Luckily I had a spare battery and realized that I should be careful with the GPS usage.
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Mt Spokane Photography

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Re: LP-E6 battery failure - Canon 6D
« Reply #14 on: February 11, 2013, 12:21:24 AM »
Actually, these are not third party batteries -- they are authentic Canon LP-E6 batteries. The issue seems to be that they gradually discharged, the internal voltage is very low, and now the Canon charger can't "wake them up" to begin the charging process.  http://batteryuniversity.com/learn/article/low_voltage_cut_off

Do you guys know any way to reactivate and charge LP-E6 batteries that have fallen asleep?

There is one way. The problem is low voltage as you're probably aware (I get this issue when my AA Eneloop Cells fall below 0.8V -> I stick 'em in a cheap 1-hour Rapid charger for 30 secs, or I put a fully-charged cell at either end).

The solution: take 1 x old LP-E6 and connect 2 x pins (one into +ve and other into -ve) into the rectangular sockets. Take 2 short lengths of insulated electric cable and wrap around the pins or use dragon clips. Repeat at the other end of the cable, this time into the good/working (fully charged) LP-E6.

Charge should flow from strong battery to weak. After say, 30 secs, you might have enough voltage in old battery to allow the charger to commence re-charging again.
Eneloop batteries are NOT Li-on batteries and do not have a electronic circuit inside the battery that makes it impossible to charge it.  It shuts it off, and no quick charger for AA batteries is going to help.
You cannot use nimh technology for li-on batteries.

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Re: LP-E6 battery failure - Canon 6D
« Reply #14 on: February 11, 2013, 12:21:24 AM »