November 27, 2014, 05:06:54 AM

Author Topic: SSL Certificate Error  (Read 13444 times)

Bearcat1

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Re: SSL Certificate Error
« Reply #15 on: December 26, 2012, 08:34:47 PM »
It turn-out all i had to do was run the EOS Utility disc again and setup.  It missed the SSL Cert update somewhere along the setup phase.  I knew it was something simple!  :D  I hope this helps anyone else with the same problem.  Happy Shooting!
6D, 24-70mm f2.8L MK II, 70-200mm IS 2.8L II, 50mm f1.8

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Re: SSL Certificate Error
« Reply #15 on: December 26, 2012, 08:34:47 PM »

rpt

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Re: SSL Certificate Error
« Reply #16 on: December 26, 2012, 09:35:28 PM »
Good to hear that.

Dwebbley1966@msn.com

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Re: SSL Certificate Error
« Reply #17 on: January 15, 2013, 11:27:38 AM »
Hi I just got a Canon power shot ELPH 320 HS. I also had the same error ( To use this function the latest SSL certificate must be set up on the camera. Download the latest SSL certificate and set up on the camera )

I am running windows 7
  This is how I fixed it. First I went to the canon site and downloaded all utilities from there instead of the cd. I was having a error code from Image Browser EX and this fixed it.
  Then I downloaded Microsoft silver light. good luck

mouginol

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Re: SSL Certificate Error
« Reply #18 on: January 27, 2013, 07:03:53 AM »
Hi,

can you help me how you fix this pb, I never saw the SSL Option in the installation process of Canon Utility.

I have the same problem on my EOS 6D.

Thanks a lot

Olivier

rpt

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mouginol

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Re: SSL Certificate Error
« Reply #20 on: January 30, 2013, 04:02:26 AM »
Thanks for your answer but it did not solve my problem.

I think I have the solution from this forum in german : http://www.dslr-forum.de/showthread.php?t=1199030&page=4

It seems that its a bug from version 2.12.3 that I downloaded from internet.

Problem, I don't have version 2.12.2.1 of the original CD. This is why I cannot apply your proposal.

Is there a way to get this version not available from Canon site ? I did not find.

Thanks

Olivier

rpt

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Re: SSL Certificate Error
« Reply #21 on: January 30, 2013, 07:59:39 AM »
Thanks for your answer but it did not solve my problem.

I think I have the solution from this forum in german : http://www.dslr-forum.de/showthread.php?t=1199030&page=4

It seems that its a bug from version 2.12.3 that I downloaded from internet.

Problem, I don't have version 2.12.2.1 of the original CD. This is why I cannot apply your proposal.

Is there a way to get this version not available from Canon site ? I did not find.

Thanks

Olivier
Surely the 6D  came with a CD. Does that not work? Why don't you contact Canon support? I have not had any such problem, but then I have a 5D3 and no WiFi...

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Re: SSL Certificate Error
« Reply #21 on: January 30, 2013, 07:59:39 AM »

mouginol

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Re: SSL Certificate Error
« Reply #22 on: January 30, 2013, 08:50:26 AM »

Surely the 6D  came with a CD. Does that not work? Why don't you contact Canon support? I have not had any such problem, but then I have a 5D3 and no WiFi...

thanks for the answer

I don't have the CD for a simple Reason, my EOS 6D comes from Asia and the CD does not work for Europe and US :-(

I'm also waiting for a response of the support of Canon. For now on, they asked me many questions but they did not start yet to look for a solution. Hope they will do it soon …
Promess, if they give me THE answer, I will share it her with everyone.

Sure the pb is only with wifi devices. But my main expectation with WIFI is to be able to upload my pictures without PC.

Maybe that if I find a CD for EOS 5D mark III, it will work …

rpt

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Re: SSL Certificate Error
« Reply #23 on: January 30, 2013, 11:09:04 AM »

Surely the 6D  came with a CD. Does that not work? Why don't you contact Canon support? I have not had any such problem, but then I have a 5D3 and no WiFi...

thanks for the answer

I don't have the CD for a simple Reason, my EOS 6D comes from Asia and the CD does not work for Europe and US :-(

I'm also waiting for a response of the support of Canon. For now on, they asked me many questions but they did not start yet to look for a solution. Hope they will do it soon …
Promess, if they give me THE answer, I will share it her with everyone.

Sure the pb is only with wifi devices. But my main expectation with WIFI is to be able to upload my pictures without PC.

Maybe that if I find a CD for EOS 5D mark III, it will work …
Well, best of luck.

sandymandy

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Re: SSL Certificate Error
« Reply #24 on: January 30, 2013, 03:32:24 PM »
I think you always have to install from Disc the first time, cuz the online downloads from Canon are just updates.

mouginol

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Re: SSL Certificate Error
« Reply #25 on: January 31, 2013, 01:46:59 AM »
I think you always have to install from Disc the first time, cuz the online downloads from Canon are just updates.

Yes, with what I've read, I have to install from the original EOS 6D (EOS Utility version 2.12.2.1) and DO NOT UPGRADE  to 2.12.3

Problem, my CD is not compatible with Europe and USA and I cannot find EOS Utility version 2.12.2.1

If anyone can help me to find the good CD ...

The ESO 5F MarkIII CD may also work properly.

harryvermeulen

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Re: SSL Certificate Error
« Reply #26 on: February 15, 2013, 06:36:44 AM »
Hello,

I have the same problem, and none of the above suggestions / solutions have solved it so far.

When I installed the EOS Utility software from the bundled CD (version 2.12.2.1), connect the camera to the pc and open the Web Service settings, it tells me it needs to download an SSL certificate. It downloads the certificate, and then installs it on the camera (or so it says).

I then shut down EOS Utility, I remove the cable, enable wifi on the camera and go into the wifi settings menu. When I try to upload something, it asks to connect to a wifi access point, after which I get the message: "Invalid SSL certificate. Connect to a computer and correct the settings with the provided software." On the top of the screen it says: "Error" and "Err 124".

On my mac, I can find the certificate on the harddrive, under a folder called "/Applications/Canon Utilities/EOS Utility/RootCertification/000001". If I remove the "AddTrustExternalCARoot.cer" certificate file from that folder, connect the camera again, start up the EOS Utility and click on "Web Service settings" it can download and install the SSL certificate again, but I keep having the same problem with the camera giving me Error #124, saying the certificate is invalid.

My camera firmware is 1.1.2.
I've tried both the 2.12.2.1 and the 2.12.3 version of the EOS Utility, both on Mac OS X 10.8.2 and on Windows 7 64bit SP1. Both perform the same and do not solve the problem.

Am I the only one still having this problem? I'll try and call Canon's support line again next week. I live in Japan, so it's a bit hard to talk to them in Japanese. There's so little information about this error on the web, it seems like it's not a common problem.

Any help would be greatly appreciated!

Kind regards,
Harry
« Last Edit: February 15, 2013, 06:43:01 AM by harryvermeulen »

oscaroo

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Re: SSL Certificate Error
« Reply #27 on: February 25, 2013, 02:14:04 AM »
Gday.

When I installed the EOS Utility software from the bundled CD (version 2.12.2.1), connect the camera to the pc and open the Web Service settings, it tells me it needs to download an SSL certificate. It downloads the certificate, and then installs it on the camera (or so it says).

I then shut down EOS Utility, I remove the cable, enable wifi on the camera and go into the wifi settings menu. When I try to upload something, it asks to connect to a wifi access point, after which I get the message: "Invalid SSL certificate. Connect to a computer and correct the settings with the provided software." On the top of the screen it says: "Error" and "Err 124".

Hey Harry.

I just did the process with the software that came from the CD and it worked.
Once the eos utility loads (the version from cd) go to web service settings, it updates some ceritifacte stuff, then you have to press the button on the bottom right. I forget what it's called, basically, you have to log into canon image gateway and then click the thingo to add new sharing thingos. Once you set up, say facebook and email, they'll appear on the right column of things. There should be an empty left column. Now you press each individual one on the right and then the move to the left button. The left column are the settings stored on the camera.

Then you can use it directly from wifi on the camera.
Why does everyone put a listing of all their camera stuff here?

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Re: SSL Certificate Error
« Reply #27 on: February 25, 2013, 02:14:04 AM »

mouginol

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Re: SSL Certificate Error
« Reply #28 on: February 25, 2013, 03:08:34 AM »
Gday.

Hey Harry.

I just did the process with the software that came from the CD and it worked.
Once the eos utility loads (the version from cd) go to web service settings, it updates some ceritifacte stuff, then you have to press the button on the bottom right. I forget what it's called, basically, you have to log into canon image gateway and then click the thingo to add new sharing thingos. Once you set up, say facebook and email, they'll appear on the right column of things. There should be an empty left column. Now you press each individual one on the right and then the move to the left button. The left column are the settings stored on the camera.

Then you can use it directly from wifi on the camera.

Hi, and could you help me to find a way to get this version ?
I don't have this CD and can't connect my 6D to internet :-(

It would be a real help for me ...

Olivier

oscaroo

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Re: SSL Certificate Error
« Reply #29 on: February 25, 2013, 05:44:47 AM »
Gday.

I notice in my install now, there's a RootCertification\000001\AddTrustExternalCARoot.cer file in program files (x86)/canon/eos utility/

Before, when laze me did the no-cd hack to install the version from the web (the .13 one), this directory did not exist.

Having reinstalled from the CD the above directory is made and placed.
I suspect, that if I were to update to .13 one then the above directory would remain present and all would work.

Well played Canon! Well played. This means that even if you use the no-cd hack you'll never get the above certificate unless you've the CD.

For Oliver, however, someone will probably have to break some license agreement clause to send him the install ripped from the CD. That person, will not be me today.

If you have a 6d, then surely you must have a CD. Perhaps beg someone to borrow theirs.
Why does everyone put a listing of all their camera stuff here?

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Re: SSL Certificate Error
« Reply #29 on: February 25, 2013, 05:44:47 AM »