Rumors > EOS Bodies

The 60D Needs AF Microadjustment

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LukeS:
I think anyone who wants AF microadjust in the 60D should email Canon asking for it.  If they get enough request they may do something about it.  I would consider the camera if they added the feature, a few of my lens require it.  It is good to see the support rep had a sense of humor about it; canon has made changes in the past from customer complaints, the biggest being the addition of 24fps to the 5D II.

My email to them

--- Quote ---Hi,
I just wanted to say I am very disappointed with the new 60D, I know I
will probably get a boiler template response with a "we are sorry..."
and no one will ever see this complaint but I hope someone who actually
makes decisions on future cameras sees what people think of this camera.
My biggest disappointment with this camera is the decision not to
include AF micro adjust feature.  I will not consider a upgrade to the 60D
without this feature.  I really hope canon adds this feature back with a
firmware upgrade or else you are really doing a disservice to your
customers.

Regards,
Luke
--- End quote ---

Their response, pretty amusing

--- Quote ---Dear Luke:

Thank you for your inquiry.  We value you as a Canon customer and
appreciate the opportunity to assist you.

We are sorry..., no but seriously, this is a real person.  I am just
getting familiar with the specs on the EOS 60D myself.  Understand that
the camera hasn't actually released yet, and the specifications can
change before it actually arrives at retailers.  I totally understand
your disappointment but lets not kill our chickens before they hatch.
Canon's ear is open and they are listening.  I will forward your
comments along with others I have received concerning the EOS 60D.

Please let us know if we can be of any further assistance with any of
our Canon products.

Thank you for choosing Canon.

Sincerely,

Trevis
Technical Support Representative
--- End quote ---

ELK:

--- Quote from: LukeS on August 27, 2010, 12:04:22 PM ---I think anyone who wants AF microadjust in the 60D should email Canon asking for it.  If they get enough request they may do something about it.  I would consider the camera if they added the feature, a few of my lens require it.  It is good to see the support rep had a sense of humor about it; canon has made changes in the past from customer complain, the biggest being the addition of 24fps to the 5D II.

My email to them

--- Quote ---Hi,
I just wanted to say I am very disappointed with the new 60D, I know I
will probably get a boiler template response with a "we are sorry..."
and no one will ever see this complaint but I hope someone who actually
makes decisions on future cameras sees what people think of this camera.
My biggest disappointment with this camera is the decision not to
include AF micro adjust feature.  I will not consider a upgrade to the 60D
without this feature.  I really hope canon adds this feature back with a
firmware upgrade or else you are really doing a disservice to your
customers.

Regards,
Luke
--- End quote ---

Their response, pretty amusing

--- Quote ---Dear Luke:

Thank you for your inquiry.  We value you as a Canon customer and
appreciate the opportunity to assist you.

We are sorry..., no but seriously, this is a real person.  I am just
getting familiar with the specs on the EOS 60D myself.  Understand that
the camera hasn't actually released yet, and the specifications can
change before it actually arrives at retailers.  I totally understand
your disappointment but lets not kill our chickens before they hatch.
Canon's ear is open and they are listening.  I will forward your
comments along with others I have received concerning the EOS 60D.

Please let us know if we can be of any further assistance with any of
our Canon products.

Thank you for choosing Canon.

Sincerely,

Trevis
Technical Support Representative
--- End quote ---

--- End quote ---

I also emailed Canon regarding AF microadjustment issue - the response was very official:
"There is currently no information regarding whether the 60D will have AF
microadjustment.  The pre-production version does not, but we do not
know if the production model will.  The camera was just announced today,
so there is very limited information.  We will have more information in
a few weeks."

gkreis:
I just sent my email...

Keep it going folks....

MadButcher:
So Micro-adjust of AF is totally a software issue?

LukeS:

--- Quote from: MadButcher on August 27, 2010, 08:00:35 PM ---So Micro-adjust of AF is totally a software issue?

--- End quote ---
Yup, it is a firmware thing, zero cost feature.  Shouldn't be to hard to add for Canon, they already have the code from the 7D, 50D, and a ton other cameras.

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