December 22, 2014, 08:05:03 PM

Author Topic: Digital Rev!  (Read 11330 times)

JerryKnight

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Re: Digital Rev!
« Reply #15 on: February 18, 2013, 01:44:34 PM »
Kai lost a few rep points there for sure.

You really think the production crew has anything to do with the online store? Kai did what Kai does - he's not supposed to treat the equipment like it's going to be sold as new afterwards. It's the store's fault for letting the review camera back into their inventory. Probably an honest mistake, but a potentially costly one.

He represents DR in the public's eye. Tell me where did I say he had anything to do with the screwup? Are you just in the mood to be a net corrector?

I'm slightly offended that you're accusing me of being a nit-picker.

"Kai lost a few rep points there for sure." As near as I can tell, you were using English, and in most forms of English, that statement would imply that Kai had something to do with the mix-up, beyond being a representative of the name. You're saying he actively did something - he "lost"... What exactly did he do to lose points?

If you're more deliberate with your words, you won't attract so-called net correctors. Saying something like "This sure looks bad for Kai" more accurately represents your point.

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Re: Digital Rev!
« Reply #15 on: February 18, 2013, 01:44:34 PM »

tomscott

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Re: Digital Rev!
« Reply #16 on: February 28, 2013, 07:04:06 AM »
I emailed DR 6 times regarding my order, with small changes. All were answered within the time zone of working hours, as being im the UK. Usually within 6 hours, I have had nothing but great service from them.

Especially as all the emails were written back to me in English, and well written and answered all my questions and couldn't have been more helpful.

People love to scaremonger and as they are significantly cheaper people think stay away. But everything has been fantastic and I would recommend them to anyone.

Ive had two cameras and two lenses. Happy chappy.
5D MKIII 40D 17-55mm F2.8 IS 16-35mm F2.8 II L 24-70mm F2.8 L 24-105mm F4 IS L 100mm F2.8 IS L 70-200mm F2.8 IS II L 70-300mm F4-5.6 IS L 50mm F1.8 2x Ex 580EX

infared

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Re: Digital Rev!
« Reply #17 on: February 28, 2013, 07:23:59 AM »
Got my 5DMKIII from DR, arrived in 3 days to UK saved nearly £700 over UK prices with a a 24-105mm and 100mm Macro. Came with all UK standard kit etc great service IMO.

There will always be scaremongering around about companies, with the amount of kit they sell the likely hood of receiving a unit used in this way is so minuscule its not worth worrying about. Would not stop me buying from them again.

...but...did you give your camera the sniff test?  :o
5D Mark III, Canon 15mm f/2.8 Fisheye, Canon 17mm f/4L TS-E, Canon 16-35mm f/4L IS, 21mm f/2.8 Zeiss, Sigma 35mm f/1.4, 24-70mm f/2.8 II, 50mm f/1.4 Sigma Art, 85mm f/1.2L, 100mm f/2.8L Macro,70-200mm f/2.8L IS II...1.4x converter III, and some other stuff.....

tomscott

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Re: Digital Rev!
« Reply #18 on: February 28, 2013, 07:27:30 AM »
I assure you it was brand new in a sealed box
5D MKIII 40D 17-55mm F2.8 IS 16-35mm F2.8 II L 24-70mm F2.8 L 24-105mm F4 IS L 100mm F2.8 IS L 70-200mm F2.8 IS II L 70-300mm F4-5.6 IS L 50mm F1.8 2x Ex 580EX

infared

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Re: Digital Rev!
« Reply #19 on: February 28, 2013, 07:38:27 AM »
I assure you it was brand new in a sealed box

Just a little humor.
5D Mark III, Canon 15mm f/2.8 Fisheye, Canon 17mm f/4L TS-E, Canon 16-35mm f/4L IS, 21mm f/2.8 Zeiss, Sigma 35mm f/1.4, 24-70mm f/2.8 II, 50mm f/1.4 Sigma Art, 85mm f/1.2L, 100mm f/2.8L Macro,70-200mm f/2.8L IS II...1.4x converter III, and some other stuff.....

SilverSnake

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Re: Digital Rev!
« Reply #20 on: February 28, 2013, 08:23:03 AM »
Got my 5DMKIII from DR, arrived in 3 days to UK saved nearly £700 over UK prices with a a 24-105mm and 100mm Macro. Came with all UK standard kit etc great service IMO.

Is that including import fees and such, or did you manage to get around that somehow? If it's possible to buy gear from them without having to pay local sales tax or import dues then that would be mighty interesting!

Scott_McPhee

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Re: Digital Rev!
« Reply #21 on: February 28, 2013, 08:27:05 AM »
I was looking at DR when I was purchasing my 5D3.
Cheap prices but the lack of a UK warranty for something so expensive and time critical to me put me off buying from them.

The Kai show is entertaining, but I stick to UK based companies.

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Re: Digital Rev!
« Reply #21 on: February 28, 2013, 08:27:05 AM »

NetDog

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Re: Digital Rev!
« Reply #22 on: February 28, 2013, 08:49:42 AM »
I believe that HDEW Camera's in the UK offer similar prices, but you also get Canon UK warranty as the camera's are purchased in the UK. (HDEW is seen by Canon as a UK company)

I have only heard good things about them....

... and no, I don't work for them or have any connection to them!  ;)

tyrant

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Re: Digital Rev!
« Reply #23 on: February 28, 2013, 08:56:34 AM »
this is the guys blog http://www.prettyinwhite.com/digital-rev-hey-thats-my-camera/

looks like digitalrev took care of him and did the right thing.

cervantes

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Re: Digital Rev!
« Reply #24 on: February 28, 2013, 09:19:26 AM »
In the comments to the OP's link someone says something like those DRev guys don't even know the difference between a dSLR and DSLR. Me neither.

Does anyone have an idea what the difference is?

tomscott

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Re: Digital Rev!
« Reply #25 on: February 28, 2013, 09:20:44 AM »
I was looking at DR when I was purchasing my 5D3.
Cheap prices but the lack of a UK warranty for something so expensive and time critical to me put me off buying from them.

The Kai show is entertaining, but I stick to UK based companies.

The Warranty thing is rubbish too. Typical scaremongering.

They offer a full year international warranty which can be extended to three and have a UK base where you send them for warranty repair. Export to the UK is a big part of their business, if they didnt offer support they would get trashed on the internet which is what happened in the early days now they are an international business so must offer support. Mine was a UK spec camera anyway, the first camera I bought from them in 2006 (40D) was not it was a chinese version with a chinese battery charger, but a quick call and they sent me a UK replacement for free. They have expanded exponentially since then with it being 7 years ago, and as such my 5DMKIII 24-105mm and 100mm L arrived in full UK spec with all documentation and sealed.

The price you pay Digital Rev includes UK import tax it says so when you go to check out. Therefore you have no issue with customs and hidden charges. If anything your just as protected as UK companies except you get the significant cost difference. £700 is another lens if you can afford to have to find another £700 for a lens then go for it. For me as an up and coming photographer every penny counts.

Obviously places like calumet are the best places to go if you are in the UK. You wont get the same protection as if you bought from them but Calumet are the most expensive in the UK also the most professional.

Like I said this is my second camera from them and I have had no issues what so ever.

Service I have received has been fantastic, and the delivery time of 3 days with free postage awesome. That was jsut before Christmas too.

If you can afford to spend the extra money then I suppose ye... go waste your money. Most of us pros have somewhere local you send your kit for service and repair so that has never been a problem for me.

They are driving prices down in the UK which is not a bad thing! Electronics are hugely over inflated in the UK compared to America, in the UK you pay the same number as the american equivalent but obviously the dollar is worth about 2/3s the pound. Rip off.

Here is a link to more info on the warranty although the ebay side of the business. It states once purchased and payment accepted you get a 1 year warranty.

http://ww3.digitalrev.com/ebay/guide/uk/warranty.asp

From the website

http://www.digitalrev.com/help/terms-of-product-warranty/NDE_A


« Last Edit: February 28, 2013, 09:47:20 AM by tomscott »
5D MKIII 40D 17-55mm F2.8 IS 16-35mm F2.8 II L 24-70mm F2.8 L 24-105mm F4 IS L 100mm F2.8 IS L 70-200mm F2.8 IS II L 70-300mm F4-5.6 IS L 50mm F1.8 2x Ex 580EX

Dick

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Re: Digital Rev!
« Reply #26 on: February 28, 2013, 09:43:13 AM »
You guys make it sound like the warranty would be the most important thing. I get why this is, but then if I look at my purchases of all things I've ever bought, I can't remember the last time I ever needed a warranty. What are the odds for needing it? I guess it makes sense to play safe, but the real wins in life come with risks. Items usually break right when the warranty period is over. Just got my watch serviced 2 years and 1 month after purchase and it had a 2-year warranty.
« Last Edit: February 28, 2013, 09:57:55 AM by Dick »
EOS 5D Mark III + 8-15L + some boring L lenses + a 35mm Sigma...

tomscott

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Re: Digital Rev!
« Reply #27 on: February 28, 2013, 10:24:38 AM »
Ye I agree but I suppose for a lot of people £2-2500 for a camera is a massive purchase to have no comeback, from a business point of view its the bread and butter, failures happen and they get hammered which is why knowing a repairer is important and someone you know is much more trustworthy.

My pro kit is insured too so if the worst happens thats what its there for.

But I agree in my experience Canon cameras are like tanks. Had two 40D well over 150k actuations and apart from a sticky button where I had been in the sahara where it was incredibly dusty then back in rainy Cumbria where the camera got drenched and the shutter button started sticking. Bit of alcohol sorted that a treat.

Other than that nothing, and the 40D isnt a pro spec camera. I expect the 5D to be more resistant.
5D MKIII 40D 17-55mm F2.8 IS 16-35mm F2.8 II L 24-70mm F2.8 L 24-105mm F4 IS L 100mm F2.8 IS L 70-200mm F2.8 IS II L 70-300mm F4-5.6 IS L 50mm F1.8 2x Ex 580EX

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Re: Digital Rev!
« Reply #27 on: February 28, 2013, 10:24:38 AM »

Rienzphotoz

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Re: Digital Rev!
« Reply #28 on: March 02, 2013, 06:05:05 AM »
I was looking at DR when I was purchasing my 5D3.
Cheap prices but the lack of a UK warranty for something so expensive and time critical to me put me off buying from them.

The Kai show is entertaining, but I stick to UK based companies.
Clearly you have not added anything to digital rev basket or have not read their warranty / shipment details ... for shipments to UK for 5D MK III they clearly state the following:
PS. The price is with 24-105 lens and a few other small items bundled ... for body only I think it is 2059
« Last Edit: March 02, 2013, 06:45:55 AM by Rienzphotoz »
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Rienzphotoz

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Re: Digital Rev!
« Reply #29 on: March 02, 2013, 06:08:14 AM »
Got my 5DMKIII from DR, arrived in 3 days to UK saved nearly £700 over UK prices with a a 24-105mm and 100mm Macro. Came with all UK standard kit etc great service IMO.

Is that including import fees and such, or did you manage to get around that somehow? If it's possible to buy gear from them without having to pay local sales tax or import dues then that would be mighty interesting!
According to Digitalrev:
"No Import Tax/Duty to Pay:
Any import tax/duty charged will be billed directly us".

Also, Shipment is Free and they provide Local UK Warranty ... read their terms and conditions for more details.
You will find that info when you add your items in the "Shopping Basket"
But sometimes digitalrev prices are far more than buying from B&H and paying for shipping ... it depends from product to product ... I always check the prices between Digitalrev & B&H (Adorama if its a Nikon item as B&H does not ship Nikon gear to Middle East)
« Last Edit: March 02, 2013, 06:18:42 AM by Rienzphotoz »
Canon 5DMK3 70D | Nikon D610 | Sony a7 a6000 | RX100M3 | 16-35/2.8LII | 70-200/2.8LISII | 100/2.8LIS | 100-400LIS | 40/2.8 | 50/1.4 | 85/1.8 | 600EX-RTx2 | ST-E3-RT | 24/3.5 T-S | 10-18/4 OSS 16-50 | 24-70/4OSS | 55/1.8 | 55-210 OSS | 70-200/4 OSS | 28-300VR | HVL-F43M | GoPro Black 3+ & DJI Phantom

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Re: Digital Rev!
« Reply #29 on: March 02, 2013, 06:08:14 AM »