Well i just had a less-than-ideal experience myself with my first order to digitalrev...
I decided that for some reason i needed an M3 and a couple lenses. Don't ask why -- there's not really any sane reason for it. And unfortunately, digitalrev seems to be the only real game in town for this sort of stuff for USA customers, as far as i can tell.
So i try to place an order, and my creditcard company immediately goes into a fraud-alert frenzy, rejects the transaction, and also places a fraud lock on my card. Okay, so i eventually get that taken care of with my bank. And I do eventually manage to place an order for a couple white-box EF-M lenses. So they show up okay. One of them was new, and the other one was relatively new but had clearly been mounted on a camera before and the front element had to be cleaned a little. Well, i guess that's the risks you take with random white-box stuff.
So then a few days later i place a second order (for the M3 itself). But the next day digitalrev cancels my order because they say they can't verify that my shipping address is legit or something. But they'd already delivered the first order, and also isn't it just a simple google query these days to see that person X lives at that address, if you have any concerns?
So now digitalrev insists that i send supporting documentation proving that i really live at that address. Like a copy of driver's license or something. Well it'll be a cold day in %#%!@ before i send that sort of thing to some random chinese company!
Anyone else had issues ordering from those folks? Or any suggestions?
You are looking at a issue which online sellers and bloggers must deal with.
There is a reason as to why you were flagged.
You are behind a proxy and that raises a red flag. That's exactly what online spammers and scammers do.
In your case, its your employer who is not sending information out with your IP address which identifies the origin of your order. Its common for companies and government agencies to do this, but its a big issue for online sellers.
Amazon and some of the large online retailers can afford smarter systems that know the IP addresses of cities, companies, and government agencies.
If you tried to order from within the same IP that you use to post here, its going to cause a issue with a small overseas company that receives fraud attacks by the dozen every day.
We often block new signups who hide behind a proxy, because 99% are spammers.
Send them what they requested, or don't hide behind a anonymous IP.