April 16, 2014, 06:53:12 AM

Author Topic: 1Dx and 5d3 New Service Advisory  (Read 1472 times)

awinphoto

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1Dx and 5d3 New Service Advisory
« on: February 20, 2013, 05:06:55 PM »
Just got this email from Canon

This service notification e-mail contains important information about your EOS 5D Mark III Digital SLR/EOS-1D X Digital SLR Camera. Please note that product service announcement e-mails contain advisory or informational content that may be critical to the proper operation of your product, including safety, update, and instructional messages. Please carefully review the information in this e-mail as it relates to your Canon product.

Thank you for using Canon products.

Affected Products
EOS 5D Mark III Digital SLR Camera
EOS-1D X Digital SLR Camera

Details
Depending upon the shooting conditions, it may take slightly longer for the EOS 5D Mark III and EOS-1D X digital SLR cameras to acquire focus when using the Speedlite's AF Assist Beam, compared with that of the EOS 5D Mark II and EOS-1D Mark IV digital SLR cameras using the Speedlite's AF Assist Beam.

We are developing a solution to enhance the focusing feature for the EOS 5D Mark III and EOS-1D X and plan to release a firmware update based on following estimated schedule:

EOS 5D Mark III: (estimated) Late April, 2013
EOS-1D X: (estimated) Late May, 2013
Support
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Thank you,
Canon Customer Support Center
Canon U.S.A., Inc.

Contact Information for Inquiries:
Canon Customer Support Center
Phone: 1-800-OK-CANON
1-800-652-2666
TTD: 1-866-251-3752
E-mail: carecenter@cits.canon.com
For additional support options: www.usa.canon.com/support

Canon 5d III, Canon 24-105L, Canon 17-40L, Canon 70-200 F4L, Canon 100L 2.8, 430EX 2's and a lot of bumps along the road to get to where I am.

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1Dx and 5d3 New Service Advisory
« on: February 20, 2013, 05:06:55 PM »

Crapking

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Re: 1Dx and 5d3 New Service Advisory
« Reply #1 on: February 20, 2013, 05:43:46 PM »
Me too. Had heard this was coming -nice to have an official, though not definitive timetable.
1Dx, 1DIV, 5D3, 7D, (Sigma 15 FE)
16-35/2.8; 24-70/2.8 II; 70-200/2.8 II, 100-400L
35/1.4, 40/2.8; 50/1.2, 85/1.2, 135/2; 200/2

swampler

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Re: 1Dx and 5d3 New Service Advisory
« Reply #2 on: February 20, 2013, 06:36:28 PM »
Me too. Must be going to combine it with the other update coming in April.

Menace

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Re: 1Dx and 5d3 New Service Advisory
« Reply #3 on: February 21, 2013, 01:54:25 AM »
Eagerly looking forward to the the update :)
5D III | 6D
50 1.2L | 85 1.2L II | 100 2.8 | 400 2.8L IS II 
24-70 2.8L II | 70-200 2.8L IS II

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Re: 1Dx and 5d3 New Service Advisory
« Reply #3 on: February 21, 2013, 01:54:25 AM »