Gear Talk > Canon General

Lost a 5DIII. Deciding how to replace. Big Value = Bad Idea?

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MARKOE PHOTOE:

--- Quote from: Wildfire on April 26, 2013, 06:32:01 PM ---
--- Quote from: jabbott on April 26, 2013, 06:11:21 PM ---
--- Quote from: tatsu on April 26, 2013, 05:19:25 PM ---Anyone know if DigitalRev is an authorized reseller?  Their prices seem pretty good. 
http://www.digitalrev.com/product/canon-eos-5d-mark-iii/MTAwMDQwNQ_A_A

--- End quote ---
I would not purchase from DigitalRev, especially after this fiasco... 
http://fstoppers.com/digitalrev-allegedly-selling-used-cameras-as-new-and-are-yet-to-issue-a-response

--- End quote ---
DigitalRev offers their own 1 year warranty on all their Canon products, so in the event that you purchase a defective Canon camera and Canon refuses to service it under warranty, DigitalRev will cover the cost of repair or replacement. I forgot where I read this but it's somewhere on the DigitalRev site and I believe it to be true.

What happened in that story above was a DigitalRev employee took one of the DRTV 5D3s and shipped it as new in order to improve his performance rating (they were out of stock and he would have had to cancel the order otherwise, negatively affecting his rating).

That was an isolated incident and DigitalRev has taken appropriate action against the employee and compensated the blogger who wrote the story. Additionally, they hired an internal auditor just to ensure that something like this would never happen again.

The whole incident showed that despite the bad employee, DigitalRev was really on top of their customer service. I would definitely buy from them!

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In my experience with DigitalRev when I bought my RX100, you have to pay a tariff when the item arrives in the US.  As it turned out, I got a good price from DR but with the added tariff it didn't save me anything.  I would buy from a US dealer if you live in the US.

tatsu:

--- Quote from: Mt Spokane Photography on April 28, 2013, 01:02:05 PM ---
--- Quote from: DB DIGITAL MEDIA on April 28, 2013, 10:37:57 AM ---Slightly off topic but related, has anyone dealt with Get It Digital?  They're eBay store claims canon USA warranty...

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I see they have it in stock again, so that's a option if they are a authorized seller.
 
 Having a Canon USA Warranty card in the box does not mean they are a authorized reseller.
 
 Sometimes companies list items on ebay under a different name than their official company name, so its best to ask them if they are authorized, and why they are not on the Canon reseller list.
 
http://www.usa.canon.com/app/pdf/dealer/CanonAuthorizedDealers.pdf
 
They are NOT on Canon's list, and do not have the "Authorized Canon Dealer" Logo.

--- End quote ---

Thanks to everyone for their help.  I ended up buying a 6D through PMI Digital, who is an authorized dealer on that list.  I also paid the $30 to get the body-only version instead of the broken kit just to make things simpler.  And still saved myself ~$200. 

Rienzphotoz:

--- Quote from: tatsu on April 29, 2013, 03:15:12 PM ---Thanks to everyone for their help.  I ended up buying a 6D through PMI Digital, who is an authorized dealer on that list.  I also paid the $30 to get the body-only version instead of the broken kit just to make things simpler.  And still saved myself ~$200.

--- End quote ---
Congratulations!

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