September 30, 2014, 01:03:06 PM

Author Topic: Manfrotto Repair: I thought I was buying from the best  (Read 3602 times)

UncleBob

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Re: Manfrotto Repair: I thought I was buying from the best
« Reply #15 on: April 30, 2013, 11:42:07 PM »
some of us really need our equipment. we can't twiddle our fingers waiting for a repair for months, free or not.

+1

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Re: Manfrotto Repair: I thought I was buying from the best
« Reply #15 on: April 30, 2013, 11:42:07 PM »

kentandersen

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Re: Manfrotto Repair: I thought I was buying from the best
« Reply #16 on: May 01, 2013, 12:39:04 AM »
Seems like the smartest thing is to buy gear made on the continent where you live. I live in Europe, and the Manfrotto dealer here fixed my broken ball-head in one week. The post office was to blame for most of the days I had to wait.

On the other side, I have a broken Walimex/Samyang lens, and are still waiting for the spare part wich I ordered in Oktober.

3kramd5

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Re: Manfrotto Repair: I thought I was buying from the best
« Reply #17 on: May 02, 2013, 02:18:41 PM »
Seems like the smartest thing is to buy gear made on the continent where you live.

So only people living in Asia should buy cameras? :P
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serendipidy

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Re: Manfrotto Repair: I thought I was buying from the best
« Reply #18 on: May 02, 2013, 04:38:04 PM »
Seems like the smartest thing is to buy gear made on the continent where you live.

So only people living in Asia should buy cameras? :P

It's gonna be awfully crowded when we all move there ;D
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Skulker

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Re: Manfrotto Repair: I thought I was buying from the best
« Reply #19 on: May 02, 2013, 05:27:58 PM »
I'm not sure Manfrotto is the best? I use it but I have never considered it the best.  :o


some of us really need our equipment. we can't twiddle our fingers waiting for a repair for months, free or not.

If my tripod was waiting for repair, free or not, I would not be missing photography.  ;) I would be getting a spare or borrowing one, it hardly seems that important.  8) BUT with crap service like that, free or not, the spare would probably be another make.  ;D
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Ripley

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Re: Manfrotto Repair: I thought I was buying from the best
« Reply #20 on: May 02, 2013, 05:34:02 PM »
Customer support and repairs... the achilles heel of Manfrotto. And it's been like that for a long time. I haven't dealt with them recently, but I have several times in the past.
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Re: Manfrotto Repair: I thought I was buying from the best
« Reply #20 on: May 02, 2013, 05:34:02 PM »