October 20, 2014, 02:41:43 PM

Author Topic: What's wrong with a grey import?  (Read 2567 times)

omar

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What's wrong with a grey import?
« on: May 03, 2013, 10:26:57 AM »
Super dumb question: What's wrong with a grey import?

The price difference is about £170

I want to buy a 60D. A can get a kit for £530 from a retailer (online) that 'looks' reputable
I called and they are imports and the warranty is given by them - not Canon

Else, I can buy from a Canon approved centre for £700 + Canon have a cashback of £65 (if bought before the end of May)
Should I pay £100 more and buy a model that has a valid UK warranty?

Thanks


Omar

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What's wrong with a grey import?
« on: May 03, 2013, 10:26:57 AM »

RLPhoto

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Re: What's wrong with a grey import?
« Reply #1 on: May 03, 2013, 10:50:15 AM »
No warranty service from Canon USA.

neuroanatomist

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Re: What's wrong with a grey import?
« Reply #2 on: May 03, 2013, 11:25:20 AM »
Canon USA has been honoring grey market warranties. Not sure about Canon UK (where the OP lives), and of course there's no guarantee they'll continue to do so.
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Mt Spokane Photography

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Re: What's wrong with a grey import?
« Reply #3 on: May 03, 2013, 11:47:28 AM »
The main drawback is that you are depending on the dealer to honor the warranty, and that may or may not happen.  Who will repair the camera if one of the focus points is not right, or if it does not focus accurately with your lens.  Do they use the Grace L Ferguson Storm door and Camera Repair Service, or do they pay Canon to repair it?
Most likely the former, but get it in writing.

omar

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Re: What's wrong with a grey import?
« Reply #4 on: May 03, 2013, 11:59:48 AM »
"Grace L Ferguson Storm door and Camera Repair Service"
what's that?

neuroanatomist

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Re: What's wrong with a grey import?
« Reply #5 on: May 03, 2013, 12:10:01 PM »
"Grace L Ferguson Storm door and Camera Repair Service"
what's that?

It's like Joe's Bait, Tackle, and Camera Repair Shop, only a little better because your camera doesn't smell like fish when you get it back.  ;)
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omar

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Re: What's wrong with a grey import?
« Reply #6 on: May 03, 2013, 12:13:09 PM »
It's like Joe's Bait, Tackle, and Camera Repair Shop, only a little better because your camera doesn't smell like fish when you get it back.  ;)
LOL :)

EDIT: on this website, i'm seeing loooads of ads from SLRHut
i don't know for sure - but i'm guessing that they sell grey imports as well?
« Last Edit: May 03, 2013, 12:14:56 PM by omar »

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Re: What's wrong with a grey import?
« Reply #6 on: May 03, 2013, 12:13:09 PM »

paul13walnut5

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Re: What's wrong with a grey import?
« Reply #7 on: May 03, 2013, 12:22:47 PM »
My last four bodies have been grey (7D, T2i, T3i, M) and a couple of my lenses and bits and bobs (E7 grip, E6 Battery, 70-200) so long as you 'trust' your vendor to deal with the customs and VAT side of things (I get an email from them stating that they do)

Not had call to pursue a warranty issue with my grey gear with Canon so cannot comment on that, however I do recall having a storeroom of 18 faulty MV600 camcorders (out of 20 bought) all with dud CCD's, and I recall more recently Canon point blank denying any issue with UDMA cards on the 7D, until they announced a fix for it in later firmware.

So... I'm not convinced about how much a genuine canon warranty is worth in any case.  Get insurance.  If your kit goes wrong then claim it through that.  Insurance is a good idea grey or not as the warranty only covers you for manufacturing defects, and even then, not always.

I used to buy from digigood, kerso and have just bought for the first time from digitalrev.  They've changed the colour of my camera, but thats a minor grumble, I'll let you know how it pans out.
« Last Edit: May 03, 2013, 01:02:00 PM by paul13walnut5 »

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Re: What's wrong with a grey import?
« Reply #8 on: May 03, 2013, 01:04:08 PM »
Canon uk will NOT honour the warranty...only on L series glass which has world wide cover.

rs

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Re: What's wrong with a grey import?
« Reply #9 on: May 03, 2013, 02:22:36 PM »
http://camerapricebuster.co.uk/mcp.php?n=CanonDigitalSLRs=&mc=1

60D - £585 (£520 after cashback)
60D kit (depends on what lens) from £670 (£605 after cashback)
5D II | 24-70 II | 70-200 II | 100L | 40 | Sigma 50/1.4 | 40D | 10-22 | 17-55 | 580 EX II | 1.4x TC II

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Re: What's wrong with a grey import?
« Reply #10 on: May 03, 2013, 03:22:18 PM »
"Grace L Ferguson Storm door and Camera Repair Service"
what's that?

Old Bob Newhart Joke from the  early 1960's referring to someone doing a service that they are not well qualified for.
 
I guess that dates me.

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Re: What's wrong with a grey import?
« Reply #10 on: May 03, 2013, 03:22:18 PM »