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Author Topic: Issue with 600ex flash  (Read 1419 times)

NYCPHOTO

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Issue with 600ex flash
« on: May 15, 2013, 06:49:07 PM »
 

So I just bought the 600ex flash to use with my 5D3.

On assignment for the week...works like a charm.

Then in the middle of a shoot...it stops working in E-TTL mode..and only shows TTL

No way to get it to back...pressed clear...removed batteries...will on do TTL

Call Canon CPS...we go thru the drill but nothing helps...they suggest I return it.

I bring it back to B&H...give me a new one...no questions asked.

put some batteries in...works just fine.

This time...within an hour of using it on the job...same thing...switches from E-TTL to TTL

Call Canon CPS...no suggestions.

Anyone else have this happen. And if you have...did you find a fix?

Thanks...Arnie

BTW..I was using the original  canon off camera flash cord both times it stopped working...but used the 1st flash for 2 jobs with the off camera flash cord without problem.
5D3, 6D, 15 Fisheye, 17-35 2.8, 50 1.8, 28-70 2.8, 24-105 4, 70-200 2.8 is, 100 macro is, 1.4 ext, 3 600 flashes, einstein & dynalites & pocketwizards

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Issue with 600ex flash
« on: May 15, 2013, 06:49:07 PM »

Wildfire

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Re: Issue with 600ex flash
« Reply #1 on: May 15, 2013, 07:07:54 PM »
I think this can happen if there are problems with the connection from the camera hotshoe to the flash. Maybe your flash cord is damaged and you should try a different one.

NYCPHOTO

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Re: Issue with 600ex flash
« Reply #2 on: May 15, 2013, 07:11:46 PM »
The problem is I cannot get the flash to work get back into ETTL mode...

I've removed the batteries...I turned it on off camera and on camera without the off camera cord and  it stays in TTL

I really feel stupid returning a second flash if there is a quck fix.
5D3, 6D, 15 Fisheye, 17-35 2.8, 50 1.8, 28-70 2.8, 24-105 4, 70-200 2.8 is, 100 macro is, 1.4 ext, 3 600 flashes, einstein & dynalites & pocketwizards

neuroanatomist

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Re: Issue with 600ex flash
« Reply #3 on: May 15, 2013, 07:41:18 PM »
EOS 1D X, EOS M, and lots of lenses
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NYCPHOTO

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Re: Issue with 600ex flash
« Reply #4 on: May 15, 2013, 07:53:49 PM »
Well it's good to see it's not just me.

CPS acted like they never heard of this happening.

5D3, 6D, 15 Fisheye, 17-35 2.8, 50 1.8, 28-70 2.8, 24-105 4, 70-200 2.8 is, 100 macro is, 1.4 ext, 3 600 flashes, einstein & dynalites & pocketwizards

neuroanatomist

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Re: Issue with 600ex flash
« Reply #5 on: May 15, 2013, 07:57:38 PM »
Well it's good to see it's not just me.
CPS acted like they never heard of this happening.

Yeah, you're always the first one...then there's a firmware update just for you.  ::)
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wickidwombat

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Re: Issue with 600ex flash
« Reply #6 on: May 16, 2013, 02:15:07 AM »
one of my 580 exII flashes has done this once,
took the flash off cleaned the contacts with my shirt put it back on
and its been fine since
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Re: Issue with 600ex flash
« Reply #6 on: May 16, 2013, 02:15:07 AM »