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Author Topic: 1DS MKII black lines problem.  (Read 5592 times)

vitalboy

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1DS MKII black lines problem.
« on: June 02, 2013, 03:32:30 PM »
My 1dsMKII was fine I din't change anything and then I got this problems with the black vertical lines.  
« Last Edit: June 02, 2013, 03:51:53 PM by vitalboy »

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1DS MKII black lines problem.
« on: June 02, 2013, 03:32:30 PM »

neuroanatomist

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Re: 1DS MKII vertical black lines problem.
« Reply #1 on: June 02, 2013, 03:40:05 PM »
One shot or every shot?  Tried a different memory card?

The lines are horizontal, BTW.
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vitalboy

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Re: 1DS MKII vertical black lines problem.
« Reply #2 on: June 02, 2013, 03:46:11 PM »
The lines are vertical the camera is on vertical position :) I used backup and both cards were affected, Battery was charged and was on every shot of the day. Thanks.
« Last Edit: June 02, 2013, 03:48:49 PM by vitalboy »

neuroanatomist

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Re: 1DS MKII black lines problem.
« Reply #3 on: June 02, 2013, 04:09:16 PM »
Oops!  Missed the full image below, downsides to iPhone viewing.

If its both cards, all shots, likely a camera issue.  :(  Try pulling the battery (and clock battery if it has one) for a couple of minutes, hard reboot for the camera. If the issue is still there, time to call Canon Service.
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vitalboy

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Re: 1DS MKII black lines problem.
« Reply #4 on: June 03, 2013, 08:12:43 PM »
 I just upgraded my silver cps to gold and sent it to Canon. I'll post an update as soon as I know. Thanks for trying to help.
« Last Edit: June 03, 2013, 08:14:16 PM by vitalboy »

neuroanatomist

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Re: 1DS MKII black lines problem.
« Reply #5 on: June 03, 2013, 08:23:00 PM »
One more thought if you haven't sent the camera off, does the issue show up when viewing on the camera?  Thinking card reader issue...
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vitalboy

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Re: 1DS MKII black lines problem.
« Reply #6 on: June 04, 2013, 06:36:30 AM »
Nah I've tried 2 computers and a tablet and 3 different cards :( we'll know in a couple of days it's already on it's way to canon already.

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Re: 1DS MKII black lines problem.
« Reply #6 on: June 04, 2013, 06:36:30 AM »

vitalboy

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Re: 1DS MKII black lines problem.
« Reply #7 on: June 12, 2013, 06:45:55 PM »

bdunbar79

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Re: 1DS MKII black lines problem.
« Reply #8 on: June 12, 2013, 07:09:29 PM »
Uh, you coulda just bought another one for $1100.
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docholliday

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Re: 1DS MKII black lines problem.
« Reply #9 on: June 12, 2013, 08:13:55 PM »
wow, smokin' crack @ canon! You can get a 1DsMk3 for that price!

vitalboy

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Re: 1DS MKII black lines problem.
« Reply #10 on: June 13, 2013, 06:52:55 AM »
Re-estimate Meaning that they charged me $153.00 before do anything just to open my camera even I being a gold CPS member. They sent me two emails asking for a feedback but were unable to send me a single email status of my repair. I'm selling it for parts and go for a 5DIII. The supervisor on the phone promised me that it would be no parts just calibration then I asked " why do i need to pay for an estimate? Why do I pay $100 to Canon every year?" Canon in Newport is CR@p!

privatebydesign

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Re: 1DS MKII black lines problem.
« Reply #11 on: June 13, 2013, 08:00:01 AM »
You pay $100 a year because you think it makes you a pro. The service that you get for that is on your invoice, if you were not CPS you would have been billed $3,145.51, had you chosen to do the repair you would have been billed $2,487.27, CPS membership would have saved you $658.24.

Why do they charge to open your camera? My guess would be because every time anybody ever took an out of focus or incorrectly exposed image they would blame Canon and send their camera in for "free" estimates. I get five free cleans and checks a year, but no free estimates on damaged gear.

Even for non CPS the phone staff have a discretionary 15% they can work with too, it pays to be nice to the telephone staff.
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Re: 1DS MKII black lines problem.
« Reply #12 on: June 13, 2013, 08:54:42 AM »
It´s the sensor. I know the problem.

Buy a used 1Ds Mark III instead.

I have canceled my CPS platinum membership because Canon Europe can´t or don´t want help me in some situations. I don´t see any advantage in such a membership.

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Re: 1DS MKII black lines problem.
« Reply #12 on: June 13, 2013, 08:54:42 AM »

KyleSTL

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Re: 1DS MKII black lines problem.
« Reply #13 on: June 13, 2013, 09:06:57 AM »
If you are brave (I would do it), there is a 1Ds II on eBay now for $750 ($1000 buy it now) with a broken shutter you could steal the sensor from.  Cheaper than a new FF camera.

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vitalboy

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Re: 1DS MKII black lines problem.
« Reply #14 on: June 13, 2013, 06:08:03 PM »
You pay $100 a year because you think it makes you a pro. The service that you get for that is on your invoice, if you were not CPS you would have been billed $3,145.51, had you chosen to do the repair you would have been billed $2,487.27, CPS membership would have saved you $658.24.

Why do they charge to open your camera? My guess would be because every time anybody ever took an out of focus or incorrectly exposed image they would blame Canon and send their camera in for "free" estimates. I get five free cleans and checks a year, but no free estimates on damaged gear.

Even for non CPS the phone staff have a discretionary 15% they can work with too, it pays to be nice to the telephone staff.

"You pay $100 a year because you think it makes you a pro." Wrong guess! I did to get 30% off and free returning shipping. I already sold the ugly cps strap last night for $37 + saving a shipping from Newport= $50, maybe I can sell the canon lens book? but for sure I'm gonna loan every camera and lens they have.


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Re: 1DS MKII black lines problem.
« Reply #14 on: June 13, 2013, 06:08:03 PM »