Wire transfer goes into Adorama account holding area. Later, a human being looks at it and for whatever reason (suspicious due to no address...or maybe they just hate money or don't like customers from your state) decides to not accept to deposit it, maybe even after input from a supervisor (ie refuses it). Then, that human being or even another person, starts the process to wire it back to your bank. This maybe takes a day or 2 or 3. When you call (angry worried upset etc), you talk to someone who doesn't have all the correct facts or doesn't explain it well to you.
Perhaps not the greatest customer service to you since they certainly didn't have answers that made you comfortable or happy. Sometimes stating something that is not correct is not lying (I see this all the time and it is usually due to ignorance).
Being one state away, I might have gotten a cashiers check and taken a one day trip to NYC.
In a nutshell, what do Adorama/Banks have in common, People, they screw up, they cover up.
I'm honestly glad natureshot that you finally got your money Back and I Thank You for Posting the issue here, forewarned is forearmed, and here's a word to the wise.
I run my own Business using something in the order of 150 Million/year (US Dollars) in wire transfers, incoming/outgoing to individuals/Banks & Businesses, anywhere on the Planet that we deal with as long as the wire transfer is authorised before 1100 the Money hits the recipients Account following day, every time, except, you guessed it, The USA, they have a thing called the FED, everything in & out gores through these Guys and simply adds 2 to 3 days to the Transfer either way, other Countries have a similar organisation/Central Bank as well, but the FED is by far, in our experience, the slowest, not to be confused with bad etc, it's the times we live in, fraud/terrorism etc etc.
Once the Transfer is in the Wind, you ALWAYS ask your Bank on every single Wire Transfer for what's known as a "MT103", your Bank/the senders Bank do not/can not make a Transfer with out producing a MT103, The Bank is required to produce it, but if you don't ask/know about out it, they won't, it's simply more work for someone at the Bank, the MT103 is generated within20 minutes of the actual Transfer, so you have an actual time stamp of when YOUR Bank sent the Money, you can also ask your Bank to have the receiving Bank generate a Order of Receipt date stamping when they received the Money. If/When Adorama then re wired the Funds back to your Bank, they would have generated an MT103 which you as the receiver are entitled to have a copy of. The MT103 is proof in a Law Court exactly where the Money went & who received it.
So, now you have your Money back, place your Order at B&H make your wire transfer, and ask your Bank to produce a MT103, if the money goes astray, you at least know exactly who received it, go chase them. And when you finally receive the 1Dx, the big Mega Pixel Camera might be on the Horizon, so think first.