It is absolutely ludicrous that Canon would ever be "not happy" with you. The readers on this forum are Canon's core customer base for DSLR and high-end photo gear. Everyone knows the P&S market is declining, so if they want to keep selling cameras, they should be courting US. Listening to all of the free R&D/focus group feedback we put in on a daily basis. Announcing roadmaps (for something other than a $12k pro wildlife zoom lens) so we can plan our financial investments.
If they aren't happy, it must be because they (1) don't have any large-sensor compacts to sell, or (2) they thought they were going to surprise the world (gasp) when they did announce one. I would suggest they worry more about pushing out new products and firmware/feature updates for existing products.
And while I'm grumping, how about some consistency in the refurb store!