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Author Topic: AF not working on 24-105 - recommend a repairer?  (Read 1579 times)

benlanghorne

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AF not working on 24-105 - recommend a repairer?
« on: August 30, 2013, 03:10:18 PM »
Hi guys,

My Canon 24-105 lens' AF has nearly stopped working. I say 'nearly', as I when I half press the shutter button to focus it either takes a few seconds (like 4 seconds to find focus) or doesn't even attempt to focus. If I half press the shutter button a lot, it will eventually find focus. The IS works fine, and everything else is fine.

I gather that the lens will need to be repaired, but I've never had a lens repaired before. Can anyone recommend somewhere within the UK for it to be repaired? As I'm having trouble finding somewhere on the internet!

Thanks very much, Ben
Canon 5D III, 24-70 II, 50 f/1.4, 70-200 f/2.8 IS, 100-300, 100 f/2.8L

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AF not working on 24-105 - recommend a repairer?
« on: August 30, 2013, 03:10:18 PM »

Mick

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Re: AF not working on 24-105 - recommend a repairer?
« Reply #1 on: August 30, 2013, 03:51:43 PM »
Hi I use APM camera repairs in Newcastle. It's an aladins cave of old film cameras and a good few digital. Luckily being a Canon you can get spares outside the official repair shops.He cleans my sensor for only 10£. He actually showed me his cupboard with some broken 24-105,s. Try them on 01912212340.
1DX, 1DMK4, 1DS3, 7D, 16-35 F2.8 mk2, 24-105 f4, 70-200 f2.8 is L mk2, 500 f4 mk2, 300 f2.8 mk2 1x4 and 2x mk3 extenders.

brad-man

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Re: AF not working on 24-105 - recommend a repairer?
« Reply #2 on: August 30, 2013, 04:30:37 PM »
Have you tried cleaning the contacts?

benlanghorne

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Re: AF not working on 24-105 - recommend a repairer?
« Reply #3 on: August 30, 2013, 04:59:16 PM »
Hi I use APM camera repairs in Newcastle. It's an aladins cave of old film cameras and a good few digital. Luckily being a Canon you can get spares outside the official repair shops.He cleans my sensor for only 10£. He actually showed me his cupboard with some broken 24-105,s. Try them on 01912212340.

Thanks Mick, I'll look them up tomorrow
Canon 5D III, 24-70 II, 50 f/1.4, 70-200 f/2.8 IS, 100-300, 100 f/2.8L

http://www.benlanghornephotography.co.uk

benlanghorne

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Re: AF not working on 24-105 - recommend a repairer?
« Reply #4 on: August 30, 2013, 04:59:57 PM »
Have you tried cleaning the contacts?

I have, and it didn't seem to make any difference. Thanks for the suggestion though
Canon 5D III, 24-70 II, 50 f/1.4, 70-200 f/2.8 IS, 100-300, 100 f/2.8L

http://www.benlanghornephotography.co.uk

alexturton

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Re: AF not working on 24-105 - recommend a repairer?
« Reply #5 on: August 30, 2013, 05:31:41 PM »
how about sending it to canon?
Bodies: 5d mk iii, 60d
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Schruminator

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Re: AF not working on 24-105 - recommend a repairer?
« Reply #6 on: August 30, 2013, 05:51:49 PM »
When my 24-105 stopped working I sent it in to Fixation in London. They were quick and professional, so I can't complain too much.

I forget the cost, but the issue on my lens was that the ribbon/flex cable had torn. For me the AF only worked at lower focal lengths (like 24-60mm or so) and then eventually stopped working all together. Lens worked and looked like new when I got it back a week or so later.
5D III | 14 2.8 L | 24 1.4 II L | 35 1.4 L | 50 1.2 L | 85 1.2 II L | 24-70 2.8 II L | 70-200 2.8 IS II L | 40 2.8 | 1.4x Mk. II T.C. | M Schrum Photography

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Re: AF not working on 24-105 - recommend a repairer?
« Reply #6 on: August 30, 2013, 05:51:49 PM »

Sporgon

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Re: AF not working on 24-105 - recommend a repairer?
« Reply #7 on: August 30, 2013, 05:55:30 PM »
Colchester Camera is an approved Canon L lens repair centre. I've found them to be very efficient, and reasonably priced.

paul13walnut5

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Re: AF not working on 24-105 - recommend a repairer?
« Reply #8 on: August 30, 2013, 06:47:34 PM »
I can't praise A.J. Johnstones in Glasgow highly enough.  They have done four repairs for me now (1 warranty, 3 accidental damage or faults, on 50mm 135mm Sigma 18-50 and 7D) in each case they've stuck to their (reasonable) estimates and schedule, and they've given me a bag bag with the duff parts and told me in laymans terms what was wrong.

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Re: AF not working on 24-105 - recommend a repairer?
« Reply #8 on: August 30, 2013, 06:47:34 PM »