October 31, 2014, 12:28:03 PM

Author Topic: 200 f2.0 first dissapointed customer ever? *it's back!*  (Read 12159 times)

scottkinfw

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Re: 200 f2.0 first dissapointed customer ever?
« Reply #30 on: September 03, 2013, 10:18:41 PM »
You have remarkable bad luck.  I have had service issues myself, but most of the time it was due to an accident, or just an occasional cleaning/calibration.

I have not heard of anyone with so many Canon rejects.

So sorry.

I'd have not waited a month to exchange it (unless it just suddenly happened). 
 
Even the big whites can have issues, just as $100,000 cars have issues.  Get it fixed or exchanged.

I just discovered the focus ring issue. The AF issue I have been trying to work out if it's calibration, skills or or other, plus as mentioned, getting it to service is quite the task. The first clue was that FoCal just couldn't get it to focus properly on the target and kept prompting me that it had tried 5 times and quality of focus varied a lot.

Yes, the big whites are allowed issues. It just seems unlikely that I had three copies of the 24 L II, all brand new, non of them worked, too exchanged under warranty by canon. I had two copies of the 70-200 mk2 and changed three AF units and Four IS units. One of them also had to realign a couple of the lenses! It never turned out okay., also under warrranty. Two 580 flashes with multiple issues. Had a 300 f2.8 that front focused about 100 meters aiming at 150 meters. All of this is very strange if it's only the occasional issue..
sek Cameras: 5D III, 5D II, EOS M  Lenses:  24-70 2.8 II IS, 24-105 f4L, 70-200 f4L IS, 70-200 f2.8L IS II, EF 300 f4L IS, EF 400 5.6L, 300 2.8 IS II, Samyang 14 mm 2.8 Flashes: 580 EX II600EX-RT X 2, ST-E3-RT
Plus lots of stuff that just didn't work for me

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Re: 200 f2.0 first dissapointed customer ever?
« Reply #30 on: September 03, 2013, 10:18:41 PM »

eml58

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Re: 200 f2.0 first dissapointed customer ever?
« Reply #31 on: September 03, 2013, 11:03:06 PM »
Yes, the big whites are allowed issues. It just seems unlikely that I had three copies of the 24 L II, all brand new, non of them worked, too exchanged under warranty by canon. I had two copies of the 70-200 mk2 and changed three AF units and Four IS units. One of them also had to realign a couple of the lenses! It never turned out okay., also under warrranty. Two 580 flashes with multiple issues. Had a 300 f2.8 that front focused about 100 meters aiming at 150 meters. All of this is very strange if it's only the occasional issue..

Jesus Joseph & Mary, that's an equipment run of bad luck I wouldn't want to own, really remarkable, I'm surprised Viggo that you haven't gone over to the dark side after this amount of issues. Hearing from others that they've had zero issues wont help, but unfortunately your 200f/2 is sick, until you get it checked you wont know why, if, as others have said, the Previous owner/yourself didn't drop it, take it for a sand bath, then it's likely it's a mechanical issue, which your warranty will cover if the Lens is less than 12 months old.

Cost of getting it into Canon & back unfortunately is a cost of ownership, something we are stuck with I'm afraid.

It sort of boiled me when after the cost of buying the Version II 600f/4/400f/2.8 & 300f/2.8, everyone of these Lenses had to go back to Canon Singapore for "Firmware" updates, due I believe to compatability issues with the 5DMKIII & 1Dx, at the time all the Lenses were at my Home in Jakarta, so it was a pack up & transport to Singapore situation, the "firmware" upgrade for my 200f/2, same situation (issue with the 5DMKIII), same for my 1Dx Bodies & the "Recall", it's just the risk factor involved in ownership of Equipment.

But I also owned the Nikon D800, and my copy had the left/right/upside down/whatever, focussing issue, Nikon "fixed" it 3 times before eventually replacing with a new Body, which I promptly sold, with no regrets.

I honestly hope you get the issue resolved satisfactorily, it's such a pity you've had these issues with what I would consider about the best Lens Canon have made, with the exception being the one you unfortunately own.
« Last Edit: September 03, 2013, 11:10:31 PM by eml58 »
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Viggo

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Re: 200 f2.0 first dissapointed customer ever?
« Reply #32 on: September 04, 2013, 03:37:15 AM »
The first clue was that FoCal just couldn't get it to focus properly on the target and kept prompting me that it had tried 5 times and quality of focus varied a lot.

How much light did you have (what were your reported EVs)?  I find that FoCal is very consistent at 11-12 EV or higher, but inconsistent results or run failures are more common at 10 EV and lower.

Yes, the big whites are allowed issues. It just seems unlikely that I had three copies of the 24 L II, all brand new, non of them worked, too exchanged under warranty by canon. I had two copies of the 70-200 mk2 and changed three AF units and Four IS units. One of them also had to realign a couple of the lenses! It never turned out okay., also under warrranty. Two 580 flashes with multiple issues. Had a 300 f2.8 that front focused about 100 meters aiming at 150 meters. All of this is very strange if it's only the occasional issue..

I currently own 2 bodies, 14 lenses (plus 2 TCs), and 3 flashes (plus an ST-E3).  In addition to those, I've previously owned an additional 3 bodies, 8 lenses (plus 2 TCs), and 2 flashes.  Out of all of those, I've not had a single issue that required service, except the aforementioned need to send in my 1D X for a recall at some point.

Either I'm very lucky, you're very unlucky, or some combination thereof...

I used 11,3 EV light, and I tried both indoors with a work lamp and outside with overcast sun. I used the same setup I always use. After having all that trouble with the 200, I changed the lens to my 70-200 at 200mm and it just worked, even gave me the same value as I already had dialed in.

I think it is a combination of you being very lucky and me very unlucky  ;D
1dx, 24-70 L II, 50 Art, 200 f2.0 L

Viggo

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Re: 200 f2.0 first dissapointed customer ever?
« Reply #33 on: September 25, 2013, 01:16:07 PM »
A small update, my 200 is STILL in service, 22 days (!) and counting. It's shipped from Norway to Sweden for unknown reasons. I have contacted the serviceplace in every way possible, but not one single answer is given, no respons, nothing!
1dx, 24-70 L II, 50 Art, 200 f2.0 L

Viggo

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Re: 200 f2.0 first dissapointed customer ever?
« Reply #34 on: October 18, 2013, 05:03:16 AM »
So after 44 (!) days my lens came back. They haven't done anything to the dust inside or the strange
Sound in the focusing ring, not even made a comment about it, but they have gone through everything about the lens and found it to work as it should, so that's good enough for me.

The AF however, wow!! I'm not sure what they did, but now I could easily run it through Focal and get a test done. It was +9 before service and at +4 now, but accuracy and stability is GREATLY improved, I feel like it works now.

I ran it through and aperture sharpness test and there is no difference between apertures between f2 and f 7.1. A noticeable drop from f8 and decreasing steadily towards f32.

AF accuracy is 95,4% with ten test shots, seems low, but the difference between the worst and best shot are hardy noticeable.

If anyone owning a 200 f2 and 1dx and wants to run a Focal test and compare I would be VERY greatful.
1dx, 24-70 L II, 50 Art, 200 f2.0 L

eml58

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Re: 200 f2.0 first dissapointed customer ever? *it's back!*
« Reply #35 on: October 18, 2013, 05:44:03 AM »
I'm glad to hear most of the issues have been resolved for you Viggo.

I'm currently overseas but back in a week, I'll run Focal on my 1Dx + 200f/2 and send you the details, I've never bothered to run the set up before as my 200f/2 has been amazing from the time I purchased it, around 3 years ago.

Once I run it up I'll be sure to send you the outcome.
The only thing necessary for the triumph of evil is for good men to do nothing

Viggo

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Re: 200 f2.0 first dissapointed customer ever? *it's back!*
« Reply #36 on: October 18, 2013, 07:26:12 AM »
I'm glad to hear most of the issues have been resolved for you Viggo.

I'm currently overseas but back in a week, I'll run Focal on my 1Dx + 200f/2 and send you the details, I've never bothered to run the set up before as my 200f/2 has been amazing from the time I purchased it, around 3 years ago.

Once I run it up I'll be sure to send you the outcome.

Thanks! That's awesome of you! Tested mine a bit more today and dear god, I'm starting to see why people say the AF is superb with this lens. Completely different world now.
1dx, 24-70 L II, 50 Art, 200 f2.0 L

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Re: 200 f2.0 first dissapointed customer ever? *it's back!*
« Reply #36 on: October 18, 2013, 07:26:12 AM »

Dylan777

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Re: 200 f2.0 first dissapointed customer ever? *it's back!*
« Reply #37 on: October 18, 2013, 09:10:26 AM »
Thanks! That's awesome of you! Tested mine a bit more today and dear god, I'm starting to see why people say the AF is superb with this lens. Completely different world now.

Hi Viggo,
Glad to hear you got your baby back in proper working condition ;)
« Last Edit: October 18, 2013, 09:18:55 AM by Dylan777 »
Body: 1DX -- 5D III
Zoom: 16-35L f4 IS -- 24-70L II -- 70-200L f2.8 IS II
Prime: 40mm -- 85L II -- 135L -- 200L f2 IS -- 400L f2.8 IS II

Viggo

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Re: 200 f2.0 first dissapointed customer ever? *it's back!*
« Reply #38 on: October 18, 2013, 09:47:45 AM »
Thanks! That's awesome of you! Tested mine a bit more today and dear god, I'm starting to see why people say the AF is superb with this lens. Completely different world now.

Hi Viggo,
Glad to hear you got your baby back in proper working condition ;)

Thanks a lot! Just came back from a trip to the playground with my kids and a better lens for that purpose isn't possible to make. So wonderful.
1dx, 24-70 L II, 50 Art, 200 f2.0 L

ksagomonyants

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Re: 200 f2.0 first dissapointed customer ever? *it's back!*
« Reply #39 on: October 21, 2013, 04:40:32 PM »
For those who own 200 f2, how loud is the IS sound when you try to focus? Thanks! ;)

Viggo

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Re: 200 f2.0 first dissapointed customer ever? *it's back!*
« Reply #40 on: October 21, 2013, 06:03:03 PM »
For those who own 200 f2, how loud is the IS sound when you try to focus? Thanks! ;)

A tad louder than the 70-200 II, but I don't need it to be silent so
I don't know if it's too loud for wildlife. But put it this way, the shutter is WAY louder. For
Video, you might pick it up unless you have an external recorder away from
The camera .
1dx, 24-70 L II, 50 Art, 200 f2.0 L

eml58

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Re: 200 f2.0 first dissapointed customer ever? *it's back!*
« Reply #41 on: October 21, 2013, 08:26:39 PM »
For those who own 200 f2, how loud is the IS sound when you try to focus? Thanks! ;)

On the 5DMK II you should find no noise, there was an issue with the 200f/2 and the 5DMK III where a clicking/ grinding noise came from the Focus Motor, this was rectified with a Firmware upgrade to the Lens, but you need to take the lens into Canon to have the firmware installed, now there is no discernible noise when I use the 200 f/2 with the 5DMK III.

This issue never affected the Lens on the 1Dx. All my new Version 2 300/400 & 600 lenses required firmware upgrades for use on the 5DMK III & 1Dx, only new lens that didn't was the 200-400f/4.

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Re: 200 f2.0 first dissapointed customer ever? *it's back!*
« Reply #42 on: October 22, 2013, 02:36:40 AM »
I have never heard that noise so I don't know what it sounds like, but is it possible that sounds is present when connecting 1dx+200 f2 through Focal? There is a different sound there, louder, but not like powertool exactly  :P and it's only when the USB is connected and tests are run.
1dx, 24-70 L II, 50 Art, 200 f2.0 L

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Re: 200 f2.0 first dissapointed customer ever? *it's back!*
« Reply #42 on: October 22, 2013, 02:36:40 AM »

CarlTN

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Re: 200 f2.0 first dissapointed customer ever? *it's back!*
« Reply #43 on: October 22, 2013, 12:23:20 PM »
Hi guys!

This is an outlet of my frustration.

I bought the 200 f2.0 L a month or so ago and while it's CRAZY image quality, I'm very dissapointed.

The AF is highly inaccurate even with correct afma, it's just all over when tracking and the shots vary a lot in sharpness. FoCal couldn't even do a complete run without prompting me with a message telling me it can't focus, and even suggested the reason might be "a poor performing lens camera combo"

And a few days ago the final effing drop, the focusing ring sounds like it's sprinkled on the inside with gravel!! How??

I have owned almost every lens in the L-series and this is the very first
Time build quality have been an issue...

So I think it truly sucks plain and simple.

I once
Tried to break and scratch a defective 17-85 canon, and it I tried REALLY hard throwing it to the ground, but couldn't even scratch the front element and part
From already defective AF, it
Still shot like new...

Canon ? Wtf?!

The one I rented two years ago would not autofocus accurately at or near infinity focus on my 50D, but did fine on anything closer than 1/3 of a mile or so.  I thought it might just be the camera body, but now I'm glad to know it was all the lens's fault! 

Sorry to hear you're having trouble! 

Frankly, these lenses are just terrible, and I think they should all be shipped to me for "disposal".  Anyone who is reading this who owns one...well you don't want to be caught dead with such an expensive lens when someone somewhere has had trouble with one, do you?  You better get rid of it now...

CarlTN

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Re: 200 f2.0 first dissapointed customer ever?
« Reply #44 on: October 22, 2013, 12:25:30 PM »

But I also owned the Nikon D800, and my copy had the left/right/upside down/whatever, focussing issue, Nikon "fixed" it 3 times before eventually replacing with a new Body, which I promptly sold, with no regrets.


Would this speak to the likelihood of a used D800 having such an issue?  Btw, just what is the issue you're talking about?

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Re: 200 f2.0 first dissapointed customer ever?
« Reply #44 on: October 22, 2013, 12:25:30 PM »