A) It doesn't display in albums like iPhoto or her old Windows did (Windows via pulling the first image in the folder in grid view)
The grid view is an option in the Library module of LR.
Yes, but it's only for the currently selected photos. It's not for all of her 'albums'. An album basically being a folder for effectively single-keyword tagging the photos. Lightroom doesn't seem to really display those well, unless you either take the time to re-name all of the folders (possible but time consuming), create Collections (possible but time consuming), or not so prettily and fairly clunky view all of the keywords (currently possible).
B) "How do you put something on Facebook" - the fact that you have to export something seems to confuse her. I think if I setup the Facebook Publishing that'd help, but for other things she might still be confused that she has to export. I'll give this one to Apple, they do have a well integrated entity passing framework that makes it pretty straightforward to have one application push/pull types of files to another
There is an option to export to Facebook, Flickr, SmugMug, as well as many others. Some are native to LR and others require a plugin.
Yea, I was going to setup the Facebook Publishing service and show her that, although I haven't ever used any of the Publish services, so I'll have to experiment a bit tonight.
As for Aperture, I'm not opposed at all to having her try it. I was going off of some recommendations earlier in the thread on page 1, and the fact that I'm better able to help her out since I'm already know LR. That's the only real reason I started her out with it. I'm not trying to force her to use LR, I'm trying to find the best solution for her and sometimes that means going through a few different tools until she finds the one that is good for her.
Personally I think part of it is that many people, when faced with change in something they don't really understand just sorta shut down. "It's different, it's bad" instead of "Let me see if I can work with it". We all have it, just look at some of the shouting that goes on here whenever a company makes a big change.