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Author Topic: EOS 5D Mark III & Third Party Batteries  (Read 15122 times)

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EOS 5D Mark III & Third Party Batteries
« on: December 12, 2013, 09:09:41 AM »

Tech Support

The story below has some good information in regards to the EOS 5D Mark III and some third party batteries. Not all of them are created equal, and a few companies will support you in making sure you get batteries that are 100% compatible.


Says Jon

When Canon upgraded the firmware of the 5D Mark III to 1.2.2/1.2.3 they killed some of the functionality of aftermarket batteries.



  • Each time you put a battery in it required you to acknowledge “Communication with the battery is irregular” and the camera would not register it.


My contact at Canon explained this was an effort to cut out counterfeit batteries claiming to be Canon batteries. I explained to him the 3rd party batteries I used were clearly NOT labeled Canon and in addition contained a chip to allow it to communicate properly.  My contact explained that Canon would probably never make a change backwards on this situation.


Third party battery error messages.

Third party battery error messages.


Solution

Jon contacted the vendor that makes the batteries he likes: Maxtek/YoKool, they advised him that they now have a new battery that is 100% compatible to the new firmware. The new batteries he got directly from them do not have the communications issue and they will register with the camera.


Maxtek/YoKool only sells these batteries through Amazon. Maxtek/YoKool advises at least for the moment (until Amazon stocks reduce and have the new batteries) to make sure to order the batteries directly from them, not use the Amazon fulfilled link:  See the correct batteries here.


cr


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EOS 5D Mark III & Third Party Batteries
« on: December 12, 2013, 09:09:41 AM »

bchernicoff

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Re: EOS 5D Mark III & Third Party Batteries
« Reply #1 on: December 12, 2013, 09:20:36 AM »
"My contact at Canon explained this was an effort to cut out counterfeit batteries claiming to be Canon batteries."

If that is the case, then they have failed and should remove this test from the firmware. 3rd party manufacturers have already defeated the check making it only a hassle for owners who have older off-brand batteries. Of course they won't because that was their intent...trying to annoy people to only buy Canon batteries.
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Etienne

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Re: EOS 5D Mark III & Third Party Batteries
« Reply #2 on: December 12, 2013, 09:58:10 AM »
The article says don't buy from Amazon yet, but the link goes to Amazon. How do you ensure you get the new batteries?

EchoLocation

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Re: EOS 5D Mark III & Third Party Batteries
« Reply #3 on: December 12, 2013, 10:04:12 AM »
who's downloading the new 7D firmware to see if the same kind of thing will happen to them?
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Re: EOS 5D Mark III & Third Party Batteries
« Reply #4 on: December 12, 2013, 10:06:11 AM »
The article says don't buy from Amazon yet, but the link goes to Amazon. How do you ensure you get the new batteries?

If you click the link, you'll see that the only vendor selling (fulfilling) this battery on Amazon (as of 12/12/2013 at 9:00am CST) is YoKool. And, as Jon says in his review on the same page, "for right now (Dec 2013) you should order directly from YoKool via Amazon to get the updated batteries."
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Re: EOS 5D Mark III & Third Party Batteries
« Reply #5 on: December 12, 2013, 10:07:20 AM »
The Canon 6D has been doing this since it was launched.  The 6D charger doesn't charge any of my 3rd party batteries either.  I can live with it since the batteries work fine once I select 'OK'.  No way I'm paying $100 for a battery.  That disturbs me that they would 'downgrade' the 5dIII this way.
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Re: EOS 5D Mark III & Third Party Batteries
« Reply #6 on: December 12, 2013, 10:09:49 AM »
The article says don't buy from Amazon yet, but the link goes to Amazon. How do you ensure you get the new batteries?

If you click the link, you'll see that the only vendor selling (fulfilling) this battery on Amazon (as of 12/12/2013 at 9:00am CST) is YoKool. And, as Jon says in his review on the same page, "for right now (Dec 2013) you should order directly from YoKool via Amazon to get the updated batteries."

Thanks!

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Re: EOS 5D Mark III & Third Party Batteries
« Reply #6 on: December 12, 2013, 10:09:49 AM »

noncho

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Re: EOS 5D Mark III & Third Party Batteries
« Reply #7 on: December 12, 2013, 10:20:21 AM »
Don't try little tricks Canon - just make your batteries more affordable. LP-E6 is old enough, if you sell it for 25-30$ nobody will think about 3rd parties and your profit will be very good.
Sometimes I'm wondering what marketing specialists do they have...

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Re: EOS 5D Mark III & Third Party Batteries
« Reply #8 on: December 12, 2013, 10:27:54 AM »
No offense or insult intended, but who is "Jon" on Amazon 's review and how reliable is this only single review?  I would like to see others report success with this battery before I get any.  And, of course, Canon may issue a firmware update in the future that with eliminate communication with these newer non-Canon batteries. 
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Re: EOS 5D Mark III & Third Party Batteries
« Reply #9 on: December 12, 2013, 10:31:37 AM »
Don't try little tricks Canon - just make your batteries more affordable. LP-E6 is old enough, if you sell it for 25-30$ nobody will think about 3rd parties and your profit will be very good.
Sometimes I'm wondering what marketing specialists do they have...

I agree even if it was 30-40, it would force out the third parties, hell canon probably uses them half the time to make there oem batteries anyways. 

I have no issues buying canon batteries, as long as they are affordable. 

I got my first backup batter with an7D kit, it included a battery canon oem, a upgraded strap optech USA with canon logo and a lowepro bag aw180 I think.

I only bought it fir the battery, it was 50 on sale for the kit, the battery alone was 120.  WTF...

jthomson

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Re: EOS 5D Mark III & Third Party Batteries
« Reply #10 on: December 12, 2013, 10:35:06 AM »
I've got two batteries  that worked fine before the firmware upgrade, they still work fine but you have to OK them.  I also have two wasabi's that I purchased several months after the "upgrade" and they register normally.
Canon's playing a losing game.  The third party vendors adjusted quickly to  Canon's change.

The total cost of the four third party batteries was less than the cost for one genuine Canon.     

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Re: EOS 5D Mark III & Third Party Batteries
« Reply #11 on: December 12, 2013, 10:40:03 AM »
They do have a valid point about protecting their customers from poor quality counterfeits.  There's a story going round in cycling world this week about Specialized pulling up a bike shop called Cafe Roubaix, Roubaix being a name used by Specialized.  One of the issues Specialized has had to deal with was when they had a bike returned after it snapped causing significant injuries to the rider, only to find that the bike itself was a counterfeit.  Since then they've paid a law firm to track down counterfeiters - the Cafe Roubaix owner got caught up in the cross fire a bit.  As long as Canon continues to allow you to use a 3rd party battery, after clicking 'OK' to continue I'm fine with it.  They're warning you that your camera might get fried - but leaving it up to you to make the decision.  I still use a 3rd party battery as a spare, but use the original Canon as my primary battery.

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Re: EOS 5D Mark III & Third Party Batteries
« Reply #12 on: December 12, 2013, 10:41:32 AM »
From my experience, i have tested many 3rd party batteries on many cameras from the BP-511's to the latest 7D,5d3 batteries and most 3rd party batteries, while good for the first or second cycle, tend to lose memory quickly and it's charge capabilities are severely diminished.  Some of the 3rd party BP-511's i tested on a full charge, after a few charge cycles only could support 50 or so photos with occasional chimping...  The newer batteries were not as bad, but still i have not found batteries that hold a charge better than the OEM's so I have resigned myself to stick with OEM's...  It does not surprise me a bit that canon made their changes to help discourage 3rd party batteries.  Not saying what they did was right, but it's practical. 
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Re: EOS 5D Mark III & Third Party Batteries
« Reply #12 on: December 12, 2013, 10:41:32 AM »

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Re: EOS 5D Mark III & Third Party Batteries
« Reply #13 on: December 12, 2013, 10:54:34 AM »
In my 7D and 5DIII I've used a number of 3rd party batteries without any issues. I had one that refused to charge after a year or so-- but up until then it worked great-- and for something like $10 I can't complain.

One thing I have noticed on my 5DIII is that the camera pops up a message saying there are "communication errors" (or something similar) when I pop in my 3rd party battery and the battery meter is not functional. But later during the shoot I'll notice that the battery meter is working just fine and is accurately reading the battery. I'm not sure if it is just my camera or what, but it's a pretty minor annoyance I can deal with for saving $70 a battery.
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Re: EOS 5D Mark III & Third Party Batteries
« Reply #14 on: December 12, 2013, 11:09:55 AM »
I have the same problem with some (older) 3rd party batteries on my 60D and 7D, though not necessarily all the time.  I just accept that it can't read the battery level and take a sensible number of shots before changing them and checking their charge later on a charger.  I use a Hahnel Twin V Pro charger, and that charges the 3rd party and original canon fine and gives a % charged indication.

Yes, it's inconvenient not knowing how much battery life you have, but it's not the end of the world.
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Re: EOS 5D Mark III & Third Party Batteries
« Reply #14 on: December 12, 2013, 11:09:55 AM »