October 25, 2014, 07:04:25 PM

Author Topic: 5D Mark III rear joystick came off?!  (Read 1898 times)

Jemlnlx

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5D Mark III rear joystick came off?!
« on: December 31, 2013, 06:46:03 PM »
Hi everyone...just sharing an experience. The other day I was shooting around a relative's house and I noticed the the rear joystick had popped off. After a few frantic minutes, I was able to find it on the floor, near my bag (presumably it came off while taking it out of the bag). I was able to pop it back on and now it functions fine. I even applied a bit of pressure to see if it would come off easily and it held fine. The only issue is that the weather/rubber seal around the button tore. I think the button comes from the factory snapped on just as I re-did it and a little help from the rubber sealing. The tear is not noticeable until very very close inspection. I am sending my camera is for a CPS routine cleaning and will instruct them about this issue and told them to quote me a repair price to replace the seal.

I saw similar topics here: http://www.canonrumors.com/forum/index.php?topic=7959.0
and
http://www.fredmiranda.com/forum/topic/1183370

I just wanted to share the experience. I will keep everyone posted about my dealings with CPS within the following weeks. Who knows? maybe I can humor you all with an outrageous price quote for a piece of rubber, which consists of tons of labor, much like replacing the head gaskets of an engine. Costs $1000 to put in a $20 gasket....or something...
5DIII, 24-70 f/2.8 I, 70-200 f/4 IS, 100mm f/2.8 USM Macro, 17-40 f/4, Sigma 50mm 1.4

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5D Mark III rear joystick came off?!
« on: December 31, 2013, 06:46:03 PM »

Jemlnlx

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Re: 5D Mark III rear joystick came off?! (Update)
« Reply #1 on: January 27, 2014, 11:52:11 AM »
Update for those who encounter the issue in the future. I sent it to the Jamesburg, New Jersey facility who quoted a repair cost of $263, which includes my CPS Gold 20% discount. MY camera is out of warranty. Apparently the "parts" totalled $83 (less $17 with 20% discount). Labor "standard" out of warranty charge was $219 (less $44 with 20% discount). Geez and I thought the mechanic was expensive  In my case, I had the button, so I'd imagine that could be re-used and all that needed to be repaired was the rubber seal, though I previously saw from another post online that someone with a similar issue was told that the entire back cover had to be replaced in order to fix and replace the button. For $263 I will live with the broken seal, no biggie, at least for me. Pics to come soon.
5DIII, 24-70 f/2.8 I, 70-200 f/4 IS, 100mm f/2.8 USM Macro, 17-40 f/4, Sigma 50mm 1.4

TexPhoto

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Re: 5D Mark III rear joystick came off?!
« Reply #2 on: January 27, 2014, 11:58:17 AM »
Mine popped off in the first few months I had the camera.  I put it back, and it has stayed there, although it does seem a little stiff. 

mackguyver

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Re: 5D Mark III rear joystick came off?!
« Reply #3 on: January 27, 2014, 12:01:33 PM »
I sent it to the Jamesburg, New Jersey facility who quoted a repair cost of $263, which includes my CPS Gold 20% discount.

Yikes, I'll be careful with mine!

privatebydesign

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Re: 5D Mark III rear joystick came off?!
« Reply #4 on: January 27, 2014, 12:05:55 PM »
I've had them come off 1Ds MkIII's too, no biggie, they just push back on. With the 1Ds MkIII the rubber boot is normally damaged if the joystick was rubbed hard enough to pull it off.
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Jemlnlx

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Re: 5D Mark III rear joystick came off?!
« Reply #5 on: January 27, 2014, 12:38:06 PM »
Same here, I popped mine back on and it seems pretty firm on there. I dont use the button too often, I usually use the two dials to manually select focus points.

When is gets back to me, I will post a pic and you all can decide whether it annoys you enough to drop $263 for the fix :)
5DIII, 24-70 f/2.8 I, 70-200 f/4 IS, 100mm f/2.8 USM Macro, 17-40 f/4, Sigma 50mm 1.4

Jemlnlx

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Re: 5D Mark III rear joystick came off?!
« Reply #6 on: January 29, 2014, 08:55:07 PM »
$263? Worth it? Not for me at least....

5DIII, 24-70 f/2.8 I, 70-200 f/4 IS, 100mm f/2.8 USM Macro, 17-40 f/4, Sigma 50mm 1.4

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Re: 5D Mark III rear joystick came off?!
« Reply #6 on: January 29, 2014, 08:55:07 PM »

AcutancePhotography

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Re: 5D Mark III rear joystick came off?!
« Reply #7 on: January 30, 2014, 11:35:07 AM »
Yikes that's a lotta money for that repair.  I would probably pass on that too.
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Re: 5D Mark III rear joystick came off?!
« Reply #8 on: February 01, 2014, 01:34:48 PM »
Ouch!
To the "worth it" questions, if you ever use your 5diii in snow or rain you should probably get it serviced as it's part of the weather sealing. Then again my 5dII has no rubber under the joystick and it's served me just fine in rain and snow!

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Re: 5D Mark III rear joystick came off?!
« Reply #8 on: February 01, 2014, 01:34:48 PM »