Since I will hardly again be accused of running with gossip regarding Reikan's lack of response - just an update. My support ticket is closed now after having been unanswered for months. However, without any reply or notice given at all.As a fellow customer, I'm sorry to hear that. All I can guess is that the software has gotten much bigger than the 1 (maybe 2 or 3 now) people can handle. It was just 1 guy in the beginning, though he uses "we" in some of his more recent posts, if I remember correctly.
What is your issue? Maybe we can try to answer it here as there are several of us who use the software.