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Author Topic: 24-105mm and ERR01  (Read 2957 times)

ronderick

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24-105mm and ERR01
« on: October 31, 2011, 11:06:19 PM »
I guess the inevitable has to happen one of these days... :'(

So I was at a wedding on Sunday shooting away with the EF 24-105mm f/4L, and just when the groom was about to kiss the bride, I heard loud motor-screeching noise from my lens, and before I knew it the OVF blacked out and I got the glaring "ERR01" on my screen.

After chatting with my co-workers in the office, I found out I wasn't the only one with this problem. It seems like the 24-105 is susceptible to this defect 2 years or more down the road (way after the warranty period). In fact, they even showed me the parts they got back after repair - the aperture-control parts with dangling cable lines.

Maybe I'll post a pic of the parts once I get mine's back...

Definitely not a good thing for L-grade lenses, Canon, especially when you have the same thing happen to three different people in the same office  >:(
« Last Edit: October 31, 2011, 11:13:18 PM by ronderick »
Canon EOS 1D MKIV, EF 24-105mm F/4L, EF 70-200mm F/2.8L, TS-E 17mm F/4L, EF 100mm f/2.8 Macro
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24-105mm and ERR01
« on: October 31, 2011, 11:06:19 PM »

wickidwombat

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Re: 24-105mm and ERR01
« Reply #1 on: November 01, 2011, 12:06:07 AM »
that's not good news, mine is in getting stripped down and having sand cleaned out of the focus ring, so much for weather sealing, hope its not too expensive...
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AprilForever

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Re: 24-105mm and ERR01
« Reply #2 on: November 01, 2011, 05:36:22 PM »
May this ne'er happen to me!!! Although, I did have to have sand cleaned out of the focus ring, but that was because I dropped in on the beach TWICE in about five minutes time. There is no fail like user fail!
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TexPhoto

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Re: 24-105mm and ERR01
« Reply #3 on: November 01, 2011, 06:56:28 PM »
Happened to me at about the 2 year mark.  Sucks.  About $225 a the place i used.

ronderick

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Re: 24-105mm and ERR01
« Reply #4 on: November 09, 2011, 04:59:51 AM »
Got the camera parts back. The repair cost me about 200 bucks.... Ouch! >:(

Here's a pic with three identical parts... all replaced because of the same problem...
Canon EOS 1D MKIV, EF 24-105mm F/4L, EF 70-200mm F/2.8L, TS-E 17mm F/4L, EF 100mm f/2.8 Macro
FujiFilm FinePix X100

Ray Padden

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Re: 24-105mm and ERR01
« Reply #5 on: November 11, 2011, 07:57:00 AM »
I guess the inevitable has to happen one of these days... :'(

So I was at a wedding on Sunday shooting away with the EF 24-105mm f/4L, and just when the groom was about to kiss the bride, I heard loud motor-screeching noise from my lens, and before I knew it the OVF blacked out and I got the glaring "ERR01" on my screen.

After chatting with my co-workers in the office, I found out I wasn't the only one with this problem. It seems like the 24-105 is susceptible to this defect 2 years or more down the road (way after the warranty period). In fact, they even showed me the parts they got back after repair - the aperture-control parts with dangling cable lines.

Sad to hear the lens packed up on you.  I have just recently returned to photography and posted a question regarding lenses.  You answered that for me, I shall be opting for a 24 - 70 mm. 

Maybe I'll post a pic of the parts once I get mine's back...

Definitely not a good thing for L-grade lenses, Canon, especially when you have the same thing happen to three different people in the same office  >:(

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Re: 24-105mm and ERR01
« Reply #5 on: November 11, 2011, 07:57:00 AM »